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Online government service system and use method thereof

A service system and government affairs technology, applied in data processing applications, instruments, office automation, etc., can solve the problems of not being able to update in time, not meeting the timely needs of users, input speed and processing speed affecting user experience, etc.

Inactive Publication Date: 2017-01-11
黄毅
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] 1. Each department acts independently, forming an isolated island of information, people need to fill in forms repeatedly, and there is no platform to realize one-stop processing of all government information
[0004] 2. There is a lack of direct dialogue and communication between the public and government staff, and there is no straightforward explanation of complex laws and regulations and government procedures.
[0005] 3. The laws, regulations, and work procedures on the Internet, even on the government's official website, have poor timeliness, cannot be updated in time, and cannot meet the timely needs of users
[0006] In addition, the input speed and processing speed of the use process information of the government server will affect the user experience

Method used

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  • Online government service system and use method thereof
  • Online government service system and use method thereof
  • Online government service system and use method thereof

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0043] This embodiment mainly introduces the basic composition of an online government service system, and its principle diagram is as follows figure 1 As shown, including client, server and server.

[0044] further, such as figure 2 As shown, the server includes: a storage module, a processing module, a network interface and a relay; among them, the storage module is used to store the government information required by the government service system and the data information generated in the process; the government information includes: laws and regulations, regulations, norms , circulars, notifications, announcements, and work procedures. The above-mentioned government information includes the text, responsible units, and effective time periods; the government information also includes information on functional departments, and information on functional departments includes office locations, duty schedules, contact numbers, working hours, and transportation. Information and ...

Embodiment 2

[0049] This embodiment is implemented on the basis of the foregoing embodiment 1, and mainly introduces the composition of the client, and its schematic diagram is as follows image 3 shown.

[0050] The client is mainly used to provide a human-computer interaction interface, send government affairs requests submitted by users and receive service information. The client mainly includes: user identification module, input module, positioning module, information sending and receiving module, reminder module, breathing light module, appointment module, consultation module, declaration and registration module, upload module, electronic signature module, evaluation and complaint module, settlement module , a display module, a control and processing module, a local memory, a buffer, a network interface, and a public client / staff client conversion module.

[0051] Further, the user identification module is used for registering user information, reading and identifying user identity a...

Embodiment 3

[0066] This embodiment is realized on the basis of the foregoing embodiment 1 or 2, and mainly introduces the composition of the server, and its principle diagram is as follows Figure 4 shown.

[0067] The server is mainly used to receive government affairs requests submitted by the public and send service information. The server mainly includes: user identification module, reminder module, breathing light module, upload module, input module, information sending and receiving module, response module, item approval module, forwarding module, charging module, auxiliary decision-making module, transfer module, display module , local storage, cache, network interface.

[0068] The user identification module is used for registering user information, reading and identifying user identity authentication information.

[0069] The reminder module includes a voice reminder sub-module and a pop-up window reminder sub-module, and the voice reminder sub-module is used to give a voice re...

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Abstract

An online government service system comprises a client, a service end and a server. The client, the service end and the server are interconnected through network interfaces. The client and the service end are interconnected through the network interfaces. Because the online government system realizes online government service of the public through cooperation among the client, the service end and the server, the online government service system is a good helper in facilitating the people by the government. The online government service system realizes functions of intelligent answer to questions of the people, answer of personnel to the questions of the people, affair handling window reserving by the people, accurate transmission of notices to the people in different regions, interaction with the people, and in-home handling of some certificates or affairs by the people.

Description

technical field [0001] The invention relates to the field of government affairs management, in particular to an online government affairs service system and a using method thereof. Background technique [0002] E-government is a measure and approach to realize government informatization. People need to go to the local or county-level or higher government agencies to handle things face-to-face. When the materials are not fully prepared, they need to go back and forth many times, which seriously affects the efficiency of things. Sometimes the ones found to deal with affairs may not be specialized in dealing with related affairs, and the effect of transaction processing is not ideal. Since the party's "16th National Congress Report" clearly pointed out that "further transform government functions, improve management methods, promote e-government, improve administrative efficiency, and reduce administrative costs." In my country's "Twelfth Five-Year Plan", we have clearly seen ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10G06Q50/26
CPCG06Q10/103G06Q10/10G06Q50/26
Inventor 黄毅
Owner 黄毅