Intelligent hotel management system based on Internet of everything

Abstract

The invention discloses an intelligent hotel management system based on the Internet of everything, which comprises an intelligent hotel cloud data center, an intelligent knowledge base and a plurality of intelligent hotel systems, and is characterized in that the intelligent hotel cloud data center is used for integrating hotel related data of all of the intelligent hotel systems and forming a database; the intelligent knowledge base is used for collecting data of the intelligent hotel systems in real time on the one hand, performing data interaction with the intelligent hotel cloud data center on the other hand, and performing analysis and decision-making on an intelligent hotel system according to field data of the intelligent hotel systems and the data integrated by the intelligent hotel cloud data center; and the intelligent hotel system comprises a guest service analysis and decision-making subsystem, a guest service analysis and decision-making command and control subsystem, a whole supply chain material management and control subsystem, an engineering security and protection integrated analysis and decision-making subsystem. The intelligent hotel management system explores values of data which includes facility and equipment operation data, guest behavior data and hotel business district ecological data; and real-time and accurate data enables hotel services and management decision-making to be more efficient and more scientific.

Description

technical field [0001] The invention relates to a smart hotel management system based on the Internet of Everything. Background technique [0002] Nowadays, people's requirements for hotels are not limited to living, they are already multi-functional, including living, meeting, office, leisure and entertainment. Now there are not only a large number of five-star hotels, but also super five-star and six-star hotels. What makes these hotels stand out? In addition to the decoration grade of the building itself, the application of new technology in hotel service management is also an aspect, but What really makes these hotels stand out is the wide application of high-tech and intelligent products. The hotels of the prior art have the following problems: [0003] 1. Under the traditional information management mode of information asymmetry, many business processes, and low communication efficiency, hotel employees, supporting service equipment and facilities, and hotel supporti...

AI Technical Summary

Problems solved by technology

This traditional method of conveying tasks step by step and submitting approval step by step has many problems such as information asymmetry, many communication links, low efficiency, large investment in human resources, and inability to get immediate response to customer service, which ultimately leads to hotel management efficiency. The industry status quo is low, operating costs are increasing, guest satisfaction cannot be continuously improved, and hotel revenue is decreasing.

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