Interconnection and intercommunication method and system between robot and hall equipment of bank branch
A bank branch and equipment interconnection technology, applied in the direction of a complete banking system, a complete banking system, a general control system, etc., can solve the problems of rising site rent and employee salary costs, declining customer satisfaction, and increasing operating costs, etc., to achieve Improve the effect of reasonable and effective utilization, increase customer satisfaction, and improve performance output
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Embodiment 1
[0026] like figure 1 As shown, the hall administrator interacts with the robot and issues instructions, the robot analyzes the hall administrator’s instruction, the robot communicates with the smart device control system, and the robot controls the smart device through the smart device control system (the robot receives the network administrator’s instruction: the robot Receive the instructions issued by the network administrator through the robot remote control management platform, and then transmit the relevant instruction information to the intelligent equipment control system), including various self-service equipment switch machines, switch lighting, and control electric door and window switches, to help hall administrators more Intelligent and convenient management hall, improve the rational and effective utilization of resource allocation of outlets.
Embodiment 2
[0028] The robot is connected to the hall advertising screen and interactive desktop to help marketers vividly display content, materials, and pushed customer information during marketing, helping marketers to carry out precise marketing and improve marketing performance.
[0029] Specifically, if figure 2 As shown, the branch financial manager interacts with the robot and issues instructions. The robot analyzes the financial manager’s instructions. The instructions include switching financial products, pushing hot-selling products, and game interaction. The robot is connected to the smart device control system, and the robot controls the system through the smart device. Then control the opening or closing of LCD advertising screen, LED advertising screen, interactive desktop equipment, etc.
Embodiment 3
[0031] like image 3 As shown, when customers encounter problems or difficulties when using self-service equipment, they can call the robot for assistance with one click. The call signal is sent to multiple robots through the platform, and one of the robots accepts the call command. The called device and page area, and through pattern recognition technology to assist analysis and scan the screen of the smart device to obtain the current problems encountered by customers (specifically locate the problems encountered by customers), through intelligent analysis and search, the robot finally finds Appropriate solutions and assist customers to guide operations and explanations, and ultimately help customers solve problems. This can improve the service efficiency of the outlets and increase the customer satisfaction of the outlets.
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