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Mobile voice interaction dialogue system based on artificial intelligence

A voice interaction and artificial intelligence technology, applied in speech analysis, speech synthesis, speech recognition, etc., can solve problems such as difficulty in moving, inflexibility, and complex telephone robots, and achieve flexible switching, reduced complexity, and easy deployment. Effect

Active Publication Date: 2020-10-27
NANJING SILICON INTELLIGENCE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the current voice interactive robot system, especially the telephone robot system, covers the robot system based on artificial intelligence technology and dialogue system and the voice communication system based on communication network and VOIP technology. , deployment and maintenance are very difficult and costly, and it is very difficult and inflexible to replace any of the components
The phone robot developed based on this is too complex and bulky, and it is difficult to move once it is deployed, so it is difficult to apply it in the To-C field for individual users
This kind of phone robot is based on a large-scale cloud server. There is no entity that ordinary people can easily recognize, and it cannot give people an intuitive and friendly impression.

Method used

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  • Mobile voice interaction dialogue system based on artificial intelligence
  • Mobile voice interaction dialogue system based on artificial intelligence
  • Mobile voice interaction dialogue system based on artificial intelligence

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0113] Embodiment 1, the voice interactive dialogue system of the present invention can be used to realize the outbound call robot (ie outbound robot), such as Figure 4 As shown, the steps are as follows:

[0114] G1. Insert one end of the audio signal line of the voice connection module into the communication terminal device, and insert the player into the headphone hole of the robot terminal to trigger the answering mode of the robot terminal. Optionally, the voice connection module can also be connected to the robot terminal through an audio signal line. Optionally, the voice connection module can also be connected to the robot terminal via Bluetooth;

[0115] G2. According to the administrator's operation or predetermined task plan, the call control module takes out the call object data from the call object database, reads the corresponding speech skills from the speech database, and controls the communication terminal to dial the call object's phone through the communic...

Embodiment 2

[0130] Embodiment 2, the voice interactive dialogue system of the present invention can be used to realize the incoming call robot, such as Figure 4 As shown, the steps are as follows:

[0131] H1, the same as G1, uses the voice connection module to connect the robot terminal and the communication terminal;

[0132] H2. The communication control subsystem controls the communication terminal to be in the answering mode;

[0133] H3. The communication control subsystem controls the back-end processing module so that it is in the waiting mode for incoming calls, and loads the corresponding business speech data;

[0134] H4. The back-end processing module sends the welcome voice and text to the robot terminal;

[0135] H5. When the communication terminal connects to the incoming call of the call object, it sends the connection signal and the caller number through the built-in command chip or APP, and then transmits it to the robot terminal through the audio signal line of the v...

Embodiment 3

[0139] Embodiment 3, the voice interactive dialogue system of the present invention can be used to realize the coordinated call telephone robot, and the steps are as follows:

[0140] I1, press the same step of embodiment 1, dial the telephone of the object of conversation, by the dialogue of robot and object of conversation, the text record of conversation is shown on the display screen;

[0141] I2. The artificial seat can listen to the voice of the robot and the voice of the call partner through a special headset, or understand the progress of the call by watching the text on the screen;

[0142] I3. When the artificial seat thinks it is necessary, press the intervention button on the robot terminal to start manual intervention;

[0143] I4, the data processing sub-module in the robot terminal turns the conversation into a manual intervention mode, which does not have any impact on the communication network itself at this time, cuts off the connection with the back-end proc...

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PUM

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Abstract

The invention relates to the field of artificial intelligence, and discloses a mobile voice interaction dialogue system based on artificial intelligence, and the system comprises a communication system which is used for supporting the communication between a call object and a robot system; the robot system which comprises a robot terminal and a rear-end processing module, wherein the robot terminal is used for inputting and outputting voice, and the rear-end processing module is used for processing the voice received by the robot terminal and feeding back a processing result through the robotterminal; and a voice connection module which is used for connecting the robot system and the communication system. The robot terminal is configured to decouple the robot system and the communicationsystem, so that the complexity of the whole dialogue system is reduced, the dialogue system is easy to deploy and convenient to flexibly switch, and the development, deployment and maintenance costs of the telephone robot system can be greatly reduced.

Description

technical field [0001] The invention relates to the field of artificial intelligence, more specifically, it relates to a mobile voice interactive dialogue system based on artificial intelligence. Background technique [0002] With the rapid advancement of computer technology, communication technology, Internet and artificial intelligence technology, various smart home appliances continue to enter people's lives. For example, smart TVs, smart refrigerators, smart air conditioners, smart speakers, smart watches, smart bracelets, smart glasses, etc. At present, a large number of smart devices based on voice interaction of various brands have been launched on the market. Users can interact with smart devices by issuing voice commands to realize functions such as listening to songs, telling the time, chatting, games, companionship, information query, and device control. [0003] With the vigorous development of artificial intelligence technology and communication technology, int...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/493G10L13/02G10L15/22G10L15/30
CPCG10L13/02G10L15/22G10L15/30G10L2015/225H04M3/4936
Inventor 司马华鹏
Owner NANJING SILICON INTELLIGENCE TECH CO LTD
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