Automated management system for waiting places

Abstract

An automated management system for waiting places comprises a PC (Personal Computer), a PLC (Programmable Logic Controller), a smoke alarm, a flame detector, a ticket gate, a waiting lighting lamp, an air conditioning fan and a sound output device, wherein an Ethernet card and a configuration software have already been installed in the PC; a power supply module, a CPU (Central Processing Unit) module, an Ethernet communication module, a digital quantity input module, a digital quantity output module and an analog quantity output module are arranged in the PLC. Through different human-machine interface operations in the unified management system, the monitoring functions of self-service ticket checking, channel guiding, room temperature regulating, light control, people and object seeking and safe alarm can be realized, thus the flexibility of daily use and high efficiency of management in the management system are improved, meanwhile the system can effectively help workers in a waiting room to realize humanized guest service, and the passenger satisfaction degree is increased.

Description

technical field [0001] The invention relates to an automatic management system of a waiting place, which is particularly suitable for public passenger waiting service places such as trains, airplanes and automobiles, and belongs to the technical field of automation. Background technique [0002] At present, domestic tourists mainly rely on roads, railways and airways to travel across provinces and cities. Especially during holidays, during the Spring Festival travel season and during peak tourist periods, the pressure on this kind of public transportation in receiving tourists is particularly obvious. For example, at a bus station or a train station, due to the large number of passengers, the limited distribution of station staff, and their working hours are longer and the labor intensity is higher. Inevitably, there will be problems in the waiting service. For example, due to omissions in ticket checking, people without tickets or criminals enter the waiting room, it is di...

AI Technical Summary

Problems solved by technology

For example, due to omissions in ticket checking, people without tickets or criminals enter the waiting room, it is difficult to detect the comfort of passengers in the waiting room, lack of humanized care for passengers, and slow response to some emergencies and emergencies, etc.

These problems not only caused the dissatisfaction of waiting passengers, but also affected the work enthusiasm and enthusiasm of the station staff.

[0003] Although improvements and optimization measures have been taken in ticket checking, lighting, and room temperature in the waiting area, due to the fact that the control subjects of these factors are not unified, such a decentralized management system will greatly affect the real-time and high efficiency of the work, and reduce the quality of the management system. flexibility and responsiveness

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