Marketing real-time cost control system

Abstract

The invention discloses a marketing real-time cost control system, which comprises a service application layer, a data storage layer, a data analysis processing layer and a message processing layer. According to the invention, the processing efficiency of batch work orders and the automation level of the work orders can be improved, and the generation, processing and sending capabilities of shortmessages are improved; electric charge calculation, auditing, reference comparison and the like are realized; the cost control calculation speed, safety and stability are improved, and meanwhile, thecalculation level expansion capability is improved; the problem of data storage caused by massive automation is solved, and the capacity of massive data application is improved.

Description

technical field [0001] The invention belongs to the technical field of electricity charge monitoring, in particular to a marketing real-time charge control system. Background technique [0002] The carrying capacity of the existing fee control system is insufficient, and the calculation time of fee control cannot meet the needs of business development. At present, it takes a long time to complete a full fee control user calculation. The automation level of the work order processing process is low, and the real-time performance is poor, which affects the customer experience. [0003] Many asynchronous calls: Three asynchronous calls are made from electricity purchase to electricity resumption (the asynchronous calls are all in the form of an intermediate library, of which the marketing and cost control system is asynchronous twice, and the marketing system and collection system are asynchronous once). The efficiency is low and the effectiveness is poor (the It usually takes 7...

AI Technical Summary

Problems solved by technology

[0005] Slow generation of work orders: Since the early warning work orders are processed and sent in a centralized manner after the calculation is completed, and the acceptance capacity is limited. At the same time, because the marketing system has many tasks during the day and the performance is limited, it is often delayed on a large scale, causing misunderstandings by customers. poor customer experience

[0006] The customer status update is not timely: due to the long feedback time of the work order execution result, the customer service personnel do not know the current status of the customer, which is easy to cause complaints and confusion in management

[0007] The amount of daily text messages sent by the fee control business (early warning, power outage text messages, call recovery, etc.) is huge, and the automatic SMS generation function of the marketing business application is under heavy pressure, and it often happens that the marketing business application generates slow text messages; The short message sending interface, the form of asynchronous execution of the collection intermediate library, has a delay phenomenon in the process of writing the marketing business application and reading the short message platform; the short message platform has limited ability to automatically process short message sending, which is not convenient for large batches Therefore, users often lag behind in receiving short messages, and cannot communicate with users in a timely and effective manner during the business development process

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