Passenger train intelligent service system based on service robot

Abstract

The present invention relates to the technical field of an internet of things, especially to a passenger train intelligent service system based on a service robot. The system comprises a service robot, a train center server, a public facility usage condition real-time feedback system, a passenger service terminal arranged at a passenger seat, a trainman emergency service mobile terminal, a passenger mobile terminal and a station management center server. The service robot, the public facility usage condition real-time feedback system, the passenger service terminal, the trainman emergency service mobile terminal and the passenger mobile terminal perform communication with the train center server through a local area network deployed in the train; and the train center server is connected with the station management center server. The passenger train intelligent service system can achieve a series of service such as robot ticket check and replacement service, luggage watching and workercontact, can improve the train service quality for passengers, can reduce the sum of labor of workers, and is high in operation efficiency, high in intelligent and automatic degree, high in operatingsafety factor and simple to use.

Description

technical field [0001] The present invention relates to the technical field of the Internet of Things, and more specifically, to an intelligent passenger train service system based on a service robot. Background technique [0002] Due to the development in the field of artificial intelligence, the robotics industry is booming, and the earth has boosted the development of the manufacturing industry. It is foreseeable that the future society will be a society of human-machine coexistence and human-machine collaboration. Service robots will replace human beings in some dangerous and repetitive tasks, thereby improving the efficiency of social operations. In China, passenger trains are the main means of transportation for people to travel. Especially in recent years, with the rapid development of China's high-speed rail, the passenger train service industry has shown explosive growth. However, the service level of the passenger train service industry has not been improved while...

AI Technical Summary

Problems solved by technology

However, the service level of the passenger train service industry has not been improved while people travel greatly. At the same time, on ordinary trains, there are still problems such as dirty trains and crews not cleaning in time; and the existence of these problems will lead to a decrease in the comfort of passengers

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