System for management and documentation of health care decisions

a health care decision and decision-making technology, applied in the field of health care decision-making system, can solve the problems of providers lack the ability to accurately document decisions, and lose billions of dollars annually owing to unreimbursed or under-reimbursed services

Inactive Publication Date: 2016-09-01
XSOLIS LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0009]It has recently been discovered that the challenges as described above can be solved through the deployment of a tool that consolidates discrete and non-discrete administrative, financial and clinical data real-time into a single system, that applies real time analytics that guides clinical decisions, that applies known and customizable denial and audit targets through a dynamic rules engine and provides a workflow infrastructure that connects front end decision making with back-end denials management, documentation, and audit defense.

Problems solved by technology

Healthcare providers lose billions of dollars annually due to unreimbursed or under-reimbursed services.
Most lack access to objective clinical and financial data and analytics necessary to proactively ensure reimbursement accuracy and retrospectively resolve payment issues.
Providers also lack the ability to accurately document the decisions they make.
The result is a loss of revenue and increased administrative expense for healthcare providers.
Additionally, functional areas that have an impact on ensuring appropriate revenue are disjointed, existing platforms are administratively burdensome and provide only “point in time” optics.
Should a claim be deemed non-compliant for these reasons (and others), the hospital is at risk for non-payment and / or a take-back of payment and a resulting loss of revenue after the services were provided.
In many cases, take-backs can date back as far as 3 years and affect hospital revenue and reserves.
In order to reclaim payment, hospitals must go through a rigorous, largely manual and time consuming appeals process that can take up to 5 years.
Generally, hospitals are challenged in both regards.
Today, due to lack of integrated, timely and comprehensive data, these decisions are inconsistent, disjointed and somewhat subjective.
Unfortunately, due to lack of credentialed staff, widely dispersed data and poor internal system infrastructure, these review processes are generally costly, ineffective and still effectively manual.
Nor does the ability to recreate automated clinical determinations.

Method used

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  • System for management and documentation of health care decisions
  • System for management and documentation of health care decisions
  • System for management and documentation of health care decisions

Examples

Experimental program
Comparison scheme
Effect test

example 1

Provider Use, Prospective Application

[0079]Determination of Patient Status

Step 1—Assessment

[0080]Patient presents to the Emergency Room with signs of Pneumonia. Via the tool, the end user reviews the patient dashboard to determine the general health of the patient (wellness score) and that initial labs (i.e. WBC, Troponin, Lactic Acid) and vitals (i.e. Heart Rate, Blood Pressure, Temperature) are within normal ranges (acuity score). For example, if the wellness score presented as Good (green) and the acuity score presented as Low (green), the end user could assume the patient was in relatively good condition.

Step 2—Level of Care Determination

[0081]Next, the end user would use the care level score (CLS) score to guide them in their evaluation of appropriate patient status. For example, if the CLS was less than 70, the end user could rationally place the patient in an appropriate observation status. Conversely, if the CLS measured greater than 70, the end user could assume the patient...

example 2

Provider / Payer, Use Retrospective Application

[0084]Denial Response / Appeal Review

[0085]In today's environment, the review of a denied claim for medical necessity by a provider and the review of the corresponding appeal by a payer is largely a manual process. Key components for both entities in the review process is 1) Severity of Illness (SOI); 2) Intensity of Services (IS) and 3) Does the patient require Hospital Based Care. Currently, the hospital clinician and the payer auditor must review clinical information—likely a printed medical record ranging anywhere from 50 to 500+ pages depending on the complexity of the case to make their determinations. Via the tool, this review process is streamlined as follows:

Step 1—Accessing Scoring Outputs

[0086]Via the tool, the clinician (hospital) and auditor (payer) access the patient dashboard to evaluate the key components listed above (SOI, IO and Hospital Based Care requirements). These components are displayed on the dashboard as wellness,...

example 3

Payer Use, Prospective Application—Authorization for Services

[0089]In today's environment, the process of obtaining and granting authorization for services is largely a manual, paper intensive, iterative and time consuming process. Typically a list of patients requiring authorization is faxed to the payer on a daily basis along with documentation to support the request. Often, there is discrepancy between what services the Provider requests and what the Payer will approve. In these cases, additional documentation is faxed and the case is escalated to the Provider's Attending Physician and the Payer's Utilization Management Physician (peer to peer review). Today, a platform does not exist to minimize the exchange of paper documentation, to manage the communication between the payer and provider and to facilitate decision making based on objective, data driven criteria. The tool provides this platform.

Step 1—Request for Authorization

[0090]Via the too, analytics portal and specifically...

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Abstract

The problem with healthcare today is that clinicians are required to make time sensitive decisions without a complete, comprehensive, objective and easily accessed picture of a patient's overall condition. Healthcare data lives in multiple, unconnected silos and paper based files. The result to hospitals is lost revenue, administrative inefficiencies and increased labor costs. The tool as described above solves for these challenges by providing real time, accumulated, analyzed and scored data and corresponding and relevant workflows that can be accessed at the point of care through claim payment and finalization.

Description

[0001]This application claims the benefit of U.S. Provisional Patent Application Ser. No. 62 / 058,121 filed Oct. 1, 2014, which is incorporated by reference herein in its entirety.[0002]The field of invention is a platform that provides institutional healthcare providers a single, integrated solution that connects prospective clinical decision making and post claim denial resolution. This invention integrates disparate sources of discrete and non-discrete clinical, financial and administrative health care data and provides technology and analytics that enable institutional healthcare entities to make accurate, data driven care level decisions, provides workflow to ensure care decisions are made timely, manages hand-offs across care givers necessary for patient throughput and captures rationale behind care level decisions for use in post payment denials resolution.DESCRIPTION OF RELATED ART[0003]Healthcare providers lose billions of dollars annually due to unreimbursed or under-reimbu...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06F19/00C25B3/25
CPCG06F19/327G06F19/3431G06F19/328G06F19/322C25B11/04G16H50/30G16H40/20G16H10/60G06Q10/10Y02A90/10C25B3/25C25B11/081B01D2257/504
Inventor SOHR, JAMES MARTINBUTTERS, JOAN LORETTA
Owner XSOLIS LLC
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