The invention provides a property
management system and a property management method. The
system comprises the following modules: a work
order processing module, a property inspection and equipment maintenance module, a maintenance module and a property complaint
processing module. By means of comprehensive digital management, automatic process
processing, intelligent service providing, real-time monitoring and early warning,
data analysis and decision support, mobile application and the like, high efficiency, intelligence and convenience of property management are realized. The property
management efficiency and the
service quality are improved, and the management cost and the risk are reduced. In the future, along with the continuous progress of the technology and the continuous expansion of the application scene, the method can play a greater role and value in the property management industry.