Intelligent Operation and Maintenance Analysis System Based on Multi-source Heterogeneous Data Fusion, Machine Learning and Customer Service Robot
A multi-source heterogeneous data and machine learning technology, applied in the directions of fault processing, electrical digital data processing, instruments, etc. that are not based on redundancy, can solve difficulties, customer problems cannot be answered in a timely, accurate and efficient manner, logical process Can not be too complicated and other issues to achieve the effect of improving efficiency
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[0030] like figure 1 , an intelligent operation and maintenance analysis system based on multi-source heterogeneous data fusion, machine learning and customer service robots, including an analysis and processing module, a model management module, a recommendation decision module, and a verification application module, and is characterized by:
[0031] The analysis and processing module uses the multi-source heterogeneous data fusion technology to preprocess, normalize, and analyze the real-time data of the production environment, and then outputs the results through model matching. Various prediction results of abnormal and key network events, output the context of a special event through root cause analysis, and determine the root cause of the problem through the context; the preprocessing refers to the analysis and conversion of various heterogeneous log data , cleaning, and specification operations, and complete the necessary processing and data quality assurance before dat...
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