68 results about "Management support systems" patented technology

A project template information management database 1 of a planning operation management support system includes: database groups from 20 to 23 saving setting information of planning operations performed in the past, names of process flows in the respective layers (task name), lead times (lead time) required for the respective process flows (task), and dependency relations between the process flows (task), as templates by the respective customers; a result database 15 storing trading results with customers in the past; and a calendar database 16 storing calendar information setting actual working days when workers in charge of the respective process flows carry on a work, and holidays. A client terminal 4 includes: an input device 35 inputting new project names, customer names, and delivery dates; and a CPU41 calling a corresponding customer's template from the project template information management database 1 by inputting the customer name, the name of the new project, and the delivery date, creating a new project information, and displaying the Gantt chart on the screen.

A system which strengthens cooperation among workers in a business organization through flexible real-time communications and also allows interactive real-time data communications between the head of the organization (manager) and workers, thereby promoting communications within the organization and increasing productivity. The system holds: a commitment list which stores information on workers and work categories in which they are engaged, and a relation list which correlates sensing results with work categories in which they are engaged. A worker and work in which he / she is engaged are identified based on sensing result data and this is reflected in the commitment list data, and another worker related to the work is identified and the identified worker is notified of the work.

There is provided a process management support system and the like which supports searching continuously a business process appropriate to a change of the external environments.The system defines an action of a CLIENT 103 as a mode of progress of client operations (COPs), and correlates each COP to each SERVICE 104 of a service provider 101. In a simulation, the COP to be executed is specified based on the defined mode of progress of COPs, and a request for the SERVICE 104 is made occur from the specified COP under a predetermined condition. Then, each time the request occurs, the SERVICE 104 correlated to the specified COP is provided to the CLIENT 103 from which the request occurred.

An object of the present invention is to enable a user to grasp the operation of the autonomous system for executing a countermeasure corresponding to a state of a system to be managed and to enable the user to check if a problem has been solved after the countermeasure taken against the problem of the system to be managed is performed by the user or by the autonomous system when the countermeasure performed by the autonomous system has failed or when the user wants to confirm the solution by the countermeasure performed by the autonomous system. An autonomous collaborative work operation control section 6 indistinctively records the content of a countermeasure corresponding to a manual operation and the content of a countermeasure taken not by the manual operation but by an autonomous operation in an autonomous collaborative work log storage section 5. The autonomous collaborative work operation control section 6 and autonomous collaborative work screen drawing section 7 display the fault of a system to be managed the solution of which has not been confirmed to allow the user to select an unresolved fault. Further, the autonomous collaborative work operation control section 6 and autonomous collaborative work screen drawing section 7 displays a screen for determining the countermeasure content for solving the fault. The autonomous collaborative work operation control section 6 executes the countermeasure according to the operation performed by the user and adds a log.

Systems and techniques for providing telecommunications services by receiving a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received. The voicemail message associated with the notifications is retrieved and forwarded to an alternate device associated with the recipient and / or converted into a text message representative of the content of the voicemail message.