The invention provides a government affair element
universe digital person-based
system for realizing intelligent guide of affair handling personnel, and belongs to the technical field of government affair service intellectualization. The
system deeply integrates element
universe, intelligent interaction,
big data and
artificial intelligence technologies, realizes
natural interaction with the affair handling personnel by means of an intelligent virtual digital person, and realizes intelligent guide of the affair handling personnel. And the government affair
service process can be smoothly completed. A local intelligent
knowledge base system and a
knowledge base exclusive to multiple government affair departments are built, and a DeepSeek
large model is applied. Voice or
text query of
business knowledge, handling processes, policies and regulations is supported, and contents cover latest policies of tax
payment services, meta
universe, offline business handling places and
modes and the like. The
digital human has abundant functions, provides business consultation, hall navigation guidance and intelligent explanation, can also perform daily question and answer interaction, and creates a relaxed communication
atmosphere. And after
logging in the meta universe cloud hall, the accompanying real-
time efficient interactive guide service can be obtained by clicking the guide digital person, so that the government affair
service efficiency and the
user satisfaction are remarkably improved.