The invention discloses an automatic end-user oriented testing method for a mobile phone, and the method comprises the following steps: testing in a computer-mobile phone connection mode; automatically downloading a client program of the mobile phone and finishing setting and starting; adopting a background testing mode, thereby realizing automatic service testing, avoiding the complexity of manual testing and being free from developing a testing case by a user; and detecting and correcting configuration parameters of the mobile phone. The problems that a customer service representative of a mobile phone operator needs to be familiar with specific configuration of the mobile phone, the demand on user profession is high, the use scene is limited by specialty, and the like, are solved. The automatic end-user oriented testing method for the mobile phone can be used for finishing detecting and revising a short-message center number, a mobile phone access point and other related parameters and can be used for finishing testing major service functions of the mobile phone, such as short messages, GPRS (General Packet Radio Service), multimedia messages, and the like.