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57 results about "Service contract" patented technology

Service Contracts. A service contract which also known as ‘Warranty’ in some cases is a document that promises service to the customer/client. The ‘service’ could be repair, maintenance or regular inspection of the product in use. Service contracts are legally binding and the services offered are generally for a fixed period of time.

Discounted product setting device, discounted product setting method, and program

To provide a discounted product setting device that can design an appropriate discounted product even for a new user, and improve an expected profit for a subscription service provider.SOLUTION: In a setting system 100, an acquisition unit of a setting device 1 acquires user information on the basis of the identification information of a terminal 2, a first extraction unit extracts two or more pieces of candidate discounted product information from the user information and purchase probability information, a second extraction unit extracts candidate discounted product information that matches the user's needs from the candidate discounted product information as selected discounted product information on the basis of a candidate service contract period and candidate service contract price of each candidate discounted product information, a calculation unit calculates an expected profit obtained in a period from contract to cancellation of a user for each selected discounted product information from the selected discounted product information and past user cancellation information, and a third extraction unit extracts recommended discounted product information to be presented to the user from the selected discounted product information on the basis of the expected profit.SELECTED DRAWING: Figure 1
Owner:NIKKEI INC

Electric vehicle orderly scheduling method, system and device based on user participation willingness dynamic guidance and storage medium

The invention discloses an electric vehicle orderly scheduling method, system and device based on user participation willingness dynamic guidance and a storage medium, and the method comprises the steps: obtaining the initial information of an electric vehicle user and the power grid load information, building a user participation willingness model based on the decision psychology of user participation scheduling and in combination with the initial information, and obtaining a user participation willingness model; the real participation willingness of different types of users in the face of personalized excitation is quantified; and constructing a scheduling model, taking power grid load information and the user participation willingness as model input, setting model constraints according to the initial information, dynamically dividing each EV into resources with different flexibility through a service contract, and matching differentiated constraints and control strategies for the resources. According to the method, the problem that a traditional scheduling strategy neglects the decision-making psychology and participation willingness of the user is solved, a closed loop from user willingness prediction to dynamic regulation of the regulation and control strategy is realized, the user participation degree is guided and utilized, and the stability and economy of a power grid are improved.
Owner:NARI TECH CO LTD +1

Method for registering a control device of a vehicle with a service infrastructure

The control device has a UID, which it supplies to the service infrastructure. A vehicle data set, containing the UID, of the vehicle is known and accessible via a backend service of the vehicle manufacturer. A user enters into a service contract for a service with a service provider via a software interface of an application by the backend service. The control device supplies the UID to the service infrastructure as a reference or as a hashID created temporarily by means of a time-based one-time password algorithm. The UID is read out during production of the vehicle via a diagnostic service and is permanently stored in the vehicle data set of the vehicle. The backend service determines the UID of the control device installed in the vehicle, required for entering into the service contract, from the vehicle data set and automatically adopts it.
Owner:MERCEDES BENZ GROUP AG

Method of continuing use of a contract cartridge at an image forming apparatus

An image indicating an option to purchase a contract cartridge according to a cancellation of a service contract may be displayed at a computer. The contract cartridge is useable in a contract state, and configured to be unusable in a normal (non-contract) state. In response to selection of the option, an instruction may be transmitted to modify a setting of the contract cartridge to allow use of the contract cartridge when the image forming apparatus is in the normal state.
Owner:BROTHER KOGYO KK

Method and system for automatically realizing contract product renewal

The invention discloses an automatic implementation method and system for contract product contract extension, and belongs to the technical field of intelligent data analysis, and the method comprises the steps of intelligent recommendation, intelligent auditing, automatic contract solution, user self-service contract signing and batch processing, and achieves whole-process closed-loop management from personalized recommendation list generation to user online ordering and related report intelligent generation. The intelligent recommendation is based on the large model capability, a collaborative filtering algorithm, a decision tree algorithm and a personalized recommendation algorithm are applied, and data recommendation generation is efficiently completed; and the intelligent auditing is used for dynamically verifying the contract extension data based on a rule base to ensure that the contract extension data conform to specifications. According to the method, the operation cost can be remarkably reduced, the compliance and the user experience are improved, and the business process is promoted to be transformed to intelligence and greenization; the method is suitable for telecommunications, finance and other industries requiring high-frequency contract products.
Owner:INSPUR TIANYUAN COMM INFORMATION SYST CO LTD

Invoice management system for financial business data of logistics platform

The embodiment of the invention discloses an invoice management system for financial business data of a logistics platform, and the system comprises a data collection module which is used for collecting all kinds of financial business data of the logistics platform in real time; the parameter configuration module is used for maintaining configuration parameters of each publisher according to different advance service contracts; the bill generation module is used for classifying payment bills for advanced payment application in preset time into the same account period for the same publisher based on the financial service data and the configuration parameters, and generating a bill; the payment order is paid by the platform party, and the bill is repaid by the publisher; the invoice generation module is used for automatically generating an electronic invoice in combination with the bill and the financial service data according to a preset invoice generation rule and a template; the beneficial effects of the invention are that manual intervention is reduced, the working efficiency of invoice management is improved, and the labor cost is reduced; and meanwhile, the accuracy and legality of invoice data are ensured by utilizing an auditing mechanism.
Owner:SAIMA IOT TECH (NINGXIA) CO LTD

Information processing apparatus, information processing system, method for controlling information processing apparatus, and storage medium

To provide an information processor, an information processing system, a control method of the information processor, and a program, capable of quickly grasping whether or not an image forming apparatus which is a target of a service contract at a fixed amount can be used in the service contract.SOLUTION: The terminal 103 includes a control unit (CPU201) that controls communication with the printing apparatus 102 under the flat-rate service contract, a request unit (CPU201) that requests the printing apparatus 102 to transmit the contract information when the contract information about the service contract has not been acquired after the predetermined screen is displayed, a reception unit (network I / F207) that receives the contract information transmitted from the printing apparatus 102 in response to the request from the request unit, and a notification unit (output apparatus 206) that notifies the contract state of the service contract.SELECTED DRAWING: Figure 3
Owner:CANON KK

Order processing method and apparatus, electronic device, and storage medium

The application discloses an order processing method and device, electronic equipment and a storage medium, an order processing method comprises the following steps: generating a service contract according to a service request of a user account, and freezing specified virtual resources in the user account according to the service contract, wherein the specified virtual resources are determined according to the service contract; generating a service order based on the service contract, and deducting the specified virtual resources from the user account; if the service contract and the service order are both approved, opening the use permission of the service order of the user account to make the service order effective, in the case that the effective trigger condition of the service order is reached; wherein the audit of the service contract is asynchronously carried out at any time point after the generation of the service contract and before the service order takes effect, and the audit of the service order is asynchronously carried out at any time point after the generation of the service order and before the service order takes effect. The technical scheme provided by the embodiment of the application improves the opening rate and use rate of the service order.
Owner:BEIJING CHENGSHI WANGLIN INFORMATION TECH CO LTD

UAV plant protection service method, device and electronic equipment based on smart contract

This invention discloses a smart contract-based drone plant protection service method, which includes: collecting plant protection order data and acquiring land data and service provider data; inputting this data into a drone plant protection service scheduling model to solve the problem and obtain an optimal drone scheduling plan; this model is an optimization problem model with the drone scheduling plan as the decision-making object and minimizing cost as the optimization objective; based on the optimal drone scheduling plan, a smart contract is deployed on the blockchain for each plant protection order, and the smart contract is executed by the drone to complete the plant protection service. This invention can batch process a large number of dispersed plant protection orders, thereby rationally and efficiently allocating resources. Furthermore, this invention can address trust and fraud issues in order fulfillment, as well as data security and privacy issues, and achieve the standardization of service contracts.
Owner:NORTHWEST A & F UNIV

Methods for the automated driving operation of a vehicle

The invention relates to a method for the automated driving operation of a vehicle (1 to m), wherein a lane-accurate driving path for the automated driving vehicle (1 to m) is determined. According to the invention, it is provided that - at least if a valid service contract with a service provider of an electronic toll payment system is stored on the vehicle side and if a valid route authorization for automated driving operation is in place in the area of ​​a toll station (M), - when the vehicle (1 to m) approaches such a toll station (M) with this toll payment system, a toll lane navigation route for electronic payment of a road usage fee to be paid by the vehicle (1 to m) is automatically determined as a route for the vehicle (1 to m) and is used as the basis for a driving control system for the automated driving operation of the vehicle (1 to m).
Owner:MERCEDES BENZ GROUP AG

Information processing device

To improve convenience for a user or a manufacturer by enabling a method of obtaining a consumable without delivery even when a contract for delivery of the consumable to the user has been concluded.SOLUTION: A management server 100, which manages a contract for a service to provide a consumable to a user, includes a nonvolatile storage device 130 that stores a delivery mode which is one of at least two states of: an automatic delivery mode in which a new consumable is delivered to a user when a remaining amount of the consumable is less than a predetermined remaining amount; and a delivery-less mode in which a coupon QR code(R) is output requesting the user to obtain the new consumable without the delivery, and a processor 110. The processor 110 executes ST20-ST30 for determining whether a predetermined condition for changing the delivery mode is met, and ST35, ST40 for changing the delivery mode when it is determined that the predetermined condition is met.SELECTED DRAWING: Figure 5
Owner:BROTHER KOGYO KK

Information processing apparatus, information processing method, and telematics terminal

An information processing apparatus receives an activation information from a telematics terminal mounted on a vehicle which is associated with a telematics service contract user. When the information processing apparatus receives the activation information, the information processing apparatus determines whether a predetermined condition is met. If it is determined that the predetermined condition is met, the information processing apparatus transmits a first instruction which causes an information regarding the contract user to be displayed to the telematics terminal.
Owner:TOYOTA JIDOSHA KK

Image forming apparatus, method for controlling the same, and program

To provide a mechanism that allows using an image forming apparatus introduced in a sell-out sales form and already used while changing the form to a flat-rate service.SOLUTION: An image forming apparatus 200 executes processing for providing a flat-rate service in the image forming apparatus 200 (S217), according to the conclusion of a contract of the service after the image forming apparatus 200 is purchased by a user, on the basis of information on the contract of the service received from a management server 500 that manages the service (flat-rate service contract information notification in S216).SELECTED DRAWING: Figure 2
Owner:CANON KK

Data processing method, device and equipment and readable storage medium

The invention discloses a data processing method, apparatus and device, and a readable storage medium. The method comprises the steps of obtaining a proxy contract call request; determining a corresponding agent identifier in the agent contract function, and determining a corresponding service contract address and service function information in the to-be-executed service information; for a corresponding business contract address and business function information in the to-be-executed business information, determining the number of authorization remaining times from a pre-stored target business authorization record associated with the agent identifier; when the remaining authorization times meet the execution times of the corresponding to-be-executed service information, determining an authorization party identifier recorded by the agent party identifier for the service contract address and the service function information from a pre-stored target agent authorization record; and based on the authorization party identifier, executing a target business task corresponding to the corresponding business contract address and the business function information to obtain a business processing result. The task request can be initiated when the object lacks available original resources, and the data processing efficiency is improved.
Owner:TENCENT TECHNOLOGY (SHENZHEN) CO LTD

Management system, network device, control method, and non-transitory computer-readable storage medium

A network device acquires a service setting from a management server based on a service contract, counts and manages a communication volume for each communication type based on the service setting, and controls communication for each function based on the service setting and the communication volume.
Owner:CANON KK

Method and system for managing machinery-as-a-service contract involving multiple stakeholders

Disclosed is a system (200) and method (100) for managing a machinery-as-a-service (MaaS) contract involving multiple stakeholders (302-308), including machinery provider(s) and machinery user(s). The method includes steps of receiving machinery-specific requirements from the stakeholders (302-308), and orchestrating mathematical models (316a-316n) of the product, which models its properties and behaviours. A plurality of derived mathematical models (318) is generated based on these specific parameters received from stakeholders. Multiple usage scenarios of the product are then evaluated, simulating the performance of the machinery across the derived mathematical models. The method involves defining a set of Key Performance Indicators (KPIs) based on evaluations of the scenarios, monitoring operational data related to machinery usage, and comparing this data against the KPIs to assess performance of the machinery. The method further involves generating business model(s) for the machinery, based on the performance assessment.
Owner:SIEMENS AG

Fluid condition sensor and maintenance systems and methods

An industrial internet of things (IoT) gateway is communicatively coupled to (a) fluid condition sensor(s) monitoring (an) operating parameter(s) of fluid power system fluid, via a programmable logic controller (PLC) data communications protocol interface. The IoT gateway includes a PLC data communications protocol interface master function, a cloud computing interface module and program instructions to periodically sample fluid condition sensor readings, format the readings, and send the readings to a cloud computing message queuing telemetry transport broker for processing by a cloud monitoring system. Machine learning provides predictions of fluid quality and buildup of varnish in the fluid system, applies a scoring algorithm to predict fluid system failure. These predictions may be used to automatically create (a) work ticket(s) related to the fluid system. Servicing by mitigation of varnish, installation of the sensor system, issuance of a warranty, guarantee and / or service contract, and / or financing thereof, may be provided.
Owner:ESL TEKNOLOGIES LLC

Distributed ledger system for verifying a characteristic of a specific machine

A distributed ledger system is proposed which includes: a manufacturer node unit, a machine node unit representing a specific machine, a service history unit unique for the specific machine and including a specific service contract, wherein the specific service contract is configured to provide a specific service performed in connection with the specific machine and in dependence on the characteristic of the specific machine, and a verification unit, configured to initiate a performing of a verification scheme for verifying the characteristic of the specific machine in dependence on the specific service contract for obtaining a verification result, wherein the service history unit is configured to perform the verification scheme, wherein if the obtained verification result is positive, the service history unit is configured to allow a performing of a first action in connection with the specific machine.
Owner:SIEMENS AG

Physical distribution management device, physical distribution management method, and physical distribution management program

To facilitate the management of a service contract.SOLUTION: Transport management of a transport object is performed based on a physical distribution contract in which a consignor guarantees that a fixed amount of the transport object is transported within a predetermined contract period. In this case, based on order reception input data including the contract number input for order reception input of the transportation of the transport object, a determination unit refers to a storage unit storing contract data of the distribution contract including the contract number, and determines whether or not input content indicated by the order reception input data corresponding to the contract number match contract content indicated by the contract data corresponding to the contract number. When a determination result indicating that the input content does not match the contract content is obtained, an order reception input processing unit performs processing for disabling the order reception input. Thus, the input error can be prevented, and registration of the contents other than the contract can be prevented. Therefore, the management of a service contract can be facilitated.SELECTED DRAWING: Figure 1
Owner:OBIC CO LTD

Information processing apparatus that enables user to quickly understand whether or not image forming apparatus being subject of fixed-charge service contract is capable of being used under the service contract, information processing system, control method for information processing apparatus, and storage medium

An information processing apparatus enabling a user to quickly understand whether or not an image forming apparatus, which is a subject of a fixed-charge service contract, is capable of being used under the service contract, is provided. The information processing apparatus that is communicably connected to an image forming apparatus, which has a printing function and is a subject of a fixed-charge service contract, includes a control unit that controls communication with the image forming apparatus, a requesting unit that, in a case where contract information relating to the service contract has not been obtained after a predetermined screen is displayed, requests the image forming apparatus to transmit the contract information, a receiving unit configured to receive the contract information transmitted from the image forming apparatus in accordance with the request made by the requesting unit, and a notifying unit configured to notify a contract state of the service contract.
Owner:CANON KK

Maintenance readiness management system, maintenance readiness management program, and maintenance readiness management method

This invention provides a maintenance readiness management system, a maintenance readiness management program, and a maintenance readiness management method to effectively support the provision of information regarding maintenance services. [Solution] In the maintenance readiness management device, the registration unit registers contract information related to maintenance services in a database, linking it to the user of the maintenance service and the target product that is the subject of the maintenance service, and registers readiness information indicating the readiness status of the configuration used for product maintenance in the database. The identification unit identifies the target product of the maintenance service contracted by the user based on the contract information in response to an inquiry request specifying the user, identifies the configuration corresponding to the target product by referring to the configuration information registered for each product which includes the configurations included in the product, and identifies the readiness status corresponding to each identified configuration based on the readiness information. The display unit processes the identification results by the identification unit and displays a readiness status screen that lists the readiness status for each configuration for the target product corresponding to the user.
Owner:DATA LIVE CO LTD

AIGC service reward contract generation method and device for Internet of Vehicles and service providing method and device

The invention provides an Internet of Vehicles-oriented AIGC service incentive contract generation method, a service providing method and devices. AIGC service is provided for a vehicle terminal through a roadside unit edge server. On the basis of a reinforcement learning training strategy network, according to real-time state parameters such as task types, RSU loads and communication conditions, an optimal service contract is dynamically generated, contract parameters comprise a service time delay upper limit and a basic right and interest value, and the joint utility of consumers and RSUs is maximized. And dynamic reward and punishment is realized through a time gain factor: the service is completed on time to obtain positive excitation, negative excitation is obtained when time is out, and time delay constraint is enhanced. According to the method, a Trans-Diffusion SAC algorithm is adopted, and a Transform encoder is combined to capture a long-term state-action dependency relationship, so that a contract generation strategy is optimized, and the resource allocation efficiency is improved. The method effectively solves the problems of information asymmetry and insufficient incentive in the Internet of Vehicles, ensures that the RSU continuously provides high-quality and low-delay AIGC service, and balances the rights and interests of both parties at the same time.
Owner:BEIJING UNIV OF POSTS & TELECOMM

Business processing method, device, equipment and storage medium

The present application discloses a service processing method, apparatus, equipment and storage medium, which relates to the field of communication technology and is used to avoid mutual exclusion of services when the network currently accessed by the terminal device falls back to the target network, realize simultaneous processing of multiple services, and improve service processing efficiency, including: when the network currently accessed by the terminal device falls back to the target network and receives a call request from the target user through the target network, obtain the contract information corresponding to the target user; determine the processing priority corresponding to each contracted service in at least one contracted service; when it is determined that there is a conflict relationship between any two contracted services in at least one contracted service when the terminal device accesses the target network, based on IMS, process at least one contracted service in sequence according to the processing priority corresponding to each contracted service. The present application is applied to the scenario of processing the services contracted by the user when the network currently accessed by the terminal device falls back to the target network.
Owner:CHINA UNITED NETWORK COMM GRP CO LTD

Image formation device, control method and program therefor

To provide means that can use an image formation device during fixed price service contract even when a network failure occurs due to a disaster such as an earthquake.SOLUTION: An image formation device, which is so connected to a server for managing fixed price service via a network as to be capable of communicating, has: limitation means which performs function limitation of the image formation device under the fixed price service if communication with the server is impossible; validation means which validates input means for a value for releasing the function limitation; and release means which releases the function limitation when an input value to the input means is proper.SELECTED DRAWING: Figure 7
Owner:CANON KK

Image forming apparatus

An image forming apparatus includes a control unit that controls a state of a restricting unit to switch between a restricted state in which a plurality of consumable units are restricted from being removed and an unrestricted state in which the plurality of consumable units are not restricted from being removed. In a first state in which a contract for a service for using the consumable unit of the specific type provided by a service provider is in effect, the control unit sets the restricting unit to the restricted state in a case where all the plurality of consumable units mounted in the image forming apparatus are consumable units of the specific type, and sets the restricting unit to the unrestricted state in a case where at least one of the plurality of consumable units mounted in the image forming apparatus is the normal consumable unit.
Owner:CANON KK

Service contract changes to testing methods, devices, storage media and processors

Embodiments of the present application provide a service contract change detection method and device, a storage medium and a processor. The method comprises: after any service consumer references a service contract component of any service provider, receiving a reference version of the service contract component and first verification information sent by the service consumer; obtaining a running version of the service contract component, first compatibility information of the reference version and the running version, second verification information and second compatibility information of the running version in a contract management platform; comparing the reference version and the running version to obtain a first detection result of whether the versions are consistent; determining a second detection result of whether the versions are compatible according to the reference version and the second compatibility information; and / or determining a third detection result of whether the contents are consistent according to the first verification information and the second verification information; and quickly and accurately detecting whether the service contract of the service provider has changed according to at least one of the first detection result, the second detection result and the third detection result.
Owner:CHINA CONSTRUCTION BANK +1

Image forming apparatus

An image forming apparatus includes a control unit that controls a state of a restricting unit to switch between a restricted state in which a plurality of consumable units are restricted from being removed and an unrestricted state in which the plurality of consumable units are not restricted from being removed. In a first state in which a contract for a service for using the consumable unit of the specific type provided by a service provider is in effect, the control unit sets the restricting unit to the restricted state in a case where all the plurality of consumable units mounted in the image forming apparatus are consumable units of the specific type, and sets the restricting unit to the unrestricted state in a case where at least one of the plurality of consumable units mounted in the image forming apparatus is the normal consumable unit.
Owner:CANON KK

System and method to predict and prevent customer churn in servicing business

A system and method for minimizing customer churn in device service businesses commences with execution of a customer service contract. Ongoing customer data capture is made for each contract. Customer data includes contract events, environmental events, service events, device usage analytics and personnel events. Machine learning is applied to captured customer data, which machine learning is based on a state of customer data at the time of contract determination. Customer data is assigned weights, and aggregate data for each customer is compared to a preselected threshold level. Customers above a threshold are deemed happy and customers below the threshold are deemed to be at risk. Remedial measures relative to at risk customer data generates levels of automated remediation followed by remedial measure suggestions to an administrator when not sufficiently successful.
Owner:TOSHIBA TEC KK

Data processing method and device based on block chain, equipment and storage medium

The embodiment of the invention provides a block chain-based data processing method and device, equipment and a storage medium, which are at least applied to the field of block chains and the field of smart contracts, and the method comprises the following steps: in response to receiving a data processing request sent by a client, obtaining a calling parameter from the data processing request; if the smart contract corresponding to the data processing request is a service contract in a privacy contract factory, querying a target service contract corresponding to the data processing request from the privacy contract factory based on a calling parameter; querying a service contract key corresponding to the target service contract from a key management service; decrypting the target business contract by using the business contract key to obtain a contract code of the target business contract; and calling the intelligent contract virtual machine to execute the contract code to obtain a data processing result corresponding to the data processing request. According to the method and the device, the service algorithm can be protected while the service data is protected.
Owner:TENCENT TECHNOLOGY (SHENZHEN) CO LTD