197 results about "Service contract" patented technology

A system, method and computer program for ordering, paying for and delivering goods and services from a content provider to a user which assures the content provider that he will be paid and that assures the user that he will receive the content at an agreed upon price. Thus, this system, method and computer program facilitates business transactions occurring between parties who do not know each other by using a trusted third party to either take the user's order, deliver to the user's order, and/or bill the user the correct amount for the goods and services contracted for. This system, method and computer program relies on the Global System for Mobile (GSM) communications system to authenticate the user and provide algorithms and modules that are used to generate cipher keys and service responses so as to insure the content provider will be paid and that the user will not be overcharged. Further, these algorithms and modules are used to encrypt important information so as to prevent third parties from intercepting this important information. Five business model modules are detailed with numerous variations possible to accomplish the task of facilitating business transactions between parties that do not necessarily know or trust each other.

A system and method store provisioning data supporting a plurality of service providers in a VSIM internal memory unit of a mobile device. A user may specify a user profile to automatically enable provisioning data supporting one of the plurality of service providers stored in the VSIM internal memory unit to conduct a wireless communication when certain criteria values are satisfied. The automatic enabling of provisioning data may be determined based upon mobile device location, communication usage request and/or time and date.

A disconnected transaction system for pervasive computing devices includes a service provider server; a pervasive computing device; a communication network; and a service contract downloadable from the service provider server to the pervasive computing device over the communication network during a connected mode, the service contract specifying rules of interaction with a service application associated with the service contract and providing a service provider with a mechanism for validating, upon reconnection to the service provider server, at least one transaction of the service application performed by a user of the pervasive computing device during a disconnected mode.

A method and apparatus for providing network dependent application services is provided. In accordance with one embodiment of the invention, a first group of one or more application service contracts specifying subscriptions to one or more application services are provided to a community of one or more subscriber application routers (SAR) by a first application service Provider. One or more application delivery transports are then automatically provisioned in accordance with the one or more application service contracts, and selected ones of the application services are delivered through selected ones of said application delivery transports.

A system and method store provisioning data supporting a plurality of service providers in a VSIM internal memory unit of a mobile device. The mobile device may automatically enable provisioning data supporting one of the plurality of service providers stored in the VSIM internal memory unit to conduct a wireless communication so as to avoid roaming fees.

An approach, for autonomous self-servicing of decentralized peer-to-peer devices in an autonomous decentralized peer-to-peer telemetry (ADEPT) environment. A first ADEPT peer connects to ADEPT peers based on peer consensus. The first ADEPT peer determines service needs based on receiving diagnostic inputs. The first ADEPT peer identifies service providers based on consensus service contracts associated to the service needs. The first ADEPT peer creates service orders based on the service providers and output the service orders to service providers based on the consensus service contracts.

The invention relates to a cross-chain relay platform-based cross-chain method and system. The cross-chain method includes the following steps that: step 1, a user request is sent to a service contract; step 2, whether a cross-chain transaction occurs is determined; if a cross-chain transaction occurs, the method enters a step 3, if no cross-chain transactions occur, the method enters a step 6; step 3, a cross-chain contract is called, an event is generated, and parameters are transferred to a cross-link relay platform; step 4, an event notification transferred from a blockchain is received, and the cross-chain contract of an another chain is called, and the cross-chain contract is adopted to call the service contract, so that the transaction can be completed; step 5, the transaction savesan execution state, if the on-chain transaction of two transaction parties is successful, the state is updated, and if the execution of one party fails, the transaction is rolled back; and step 6, the method enters a blockchain network platform. With the method and system of the invention adopted, different data types can be well unified; and the same method is adopted to call different blockchain platforms, the inconsistence of the interfaces and parameters of different chains can be ignored; and message transmission between the different blockchains can be realized.

A process of management of printing devices at distributed sites, comprising providing a database portal accessible continuously, the portal giving a visual display of performance of the printing devices compared with predetermined targets for key performance indicators. A process of preparing for and implementing management of printing devices located at distributed sites carried out by a contractor for a client, comprising: the step of the contractor negotiating with the client key performance indicators applicable for the duration of a management service contract and including targets for the key performance indicators, and rewards and penalties for performance of the printing devices against those targets, and the step of the contractor periodically monitoring the key performance indicators to provide the client with an indication of performance against the targets. A process of management of printing devices at geographically distributed sites within a client organisation, carried out exclusively by a contractor under a management contract, comprising allocating a contract manager in the contractor organisation and dedicating that contract manager to the task of managing all the client's printing devices over a plurality of the distributed sites, whereby the contract manager regularly monitors the status and usage of the printing devices and associated software and services and consumables supplies, regularly seeks to optimise their overall performance against predetermined key performance indicators including cost, implements changes over the period of the management contract to optimise performance, and regularly provides reports to the client organisation.

Techniques are provided for controlling access to a resource based on access policies and attributes. A principal issues a request to a service for purposes of accessing a resource. The principal is authenticated and a service contract for the principal, the service, and the resource is generated. The service contract defines resource access policies and attributes which can be permissibly performed by the service on behalf of the principal during a session. Moreover, the session between the service and the resource is controlled by the service contract.

A computer-based system and method provide truck-rental information and expertise-based guidance to facilitate a customer's reserving and renting of a truck using a communications network. The system includes a server which processes user inputs from a user's computer over a communications network and provides information responsive thereto to the user's computer over the communications network from which a service contract is generated and confirmed. The server includes a memory and programming. In the memory, a plurality of data sets is stored relating to (a) trucks which can be rented and associated rental prices for the trucks, (b) towing accessories that can be rented and towed vehicles with which the towing accessories can be used, (c) towing accessories and associated rental prices for the towing accessories, (d) expertise-based guidance relating to trucks, and (e) expertise-based guidance relating to towing accessories. The programming responds to user inputs to access the memory and provide data from respective data sets to user computer over the communications network.

The present invention relates to management of machine servicing, particularly, but not only, aircraft engine servicing. When a machine is received in a service facility for one of a plurality of predefined reasons, repair and/or maintenance procedures known to correspond to that reason are identified and a workscope defining work to be performed is generated. It is desirable (but not required according to the present invention) to identify what parts and/or tools will be needed to carry out the repair and/or maintenance procedures. It is additionally desirable to permit the parts and/or tools to be ordered or otherwise requested in anticipation of carrying out the defined work. The workscope can be enhanced by taking into account work (required or not) that is customarily performed for a given client. A cost estimate corresponding to the workscope may also be generated, and may also be modified according to client-specific parameters such as the nature of the client's service contract

Computer-based methods and systems are provided for building, provisioning and executing one or more electronic service level agreements (eSLAs) for Web and other computer hosting services, which specify and enforce service contracts for Web and other computer hosting services. In one aspect of the invention, a computer-based eSLA system includes four main components: (1) an eSLA builder; (2) an eSLA provisioner; (3) one or more execution systems; and (4) a system configuration and measurement system. Generally, the eSLA builder component provides the mechanism for defining and pricing the eSLA, checking the validity of the eSLA and a repository for storing the completed eSLAs. The provisioning system is responsible for configuring the run-time system in order to meet one or a set of eSLAs. The execution system is responsible for handling the run-time user requests, e.g., Web servers and load distributors, and a mechanism for enforcing the eSLAs at run-time. The system configuration and measurement system maintains information on the current system configuration, and run-time information on the metrics that are part of the eSLA.

A telecommunication system, method, apparatus, and computer readable media that implements an open application program interface (API) system in which open API servers pass and receive API commands to applications through a novel proxy. The proxy assists implementing various management functions, such as assigning open API servers to application and monitoring the overall system, and service contract control, all beneficially in a transparent manner. The proxy enables the telecommunication system to handle geographically diverse applications and open API servers. All API command can, but need not, pass through the proxy.

A contracting method and system are arranged to obtain description data in which a description content presented by one of the concerned parties with a contract to the other is built or data for specifying the description content before the concerned parties make an electronic contract for provision of a commodity or service (contract data creation signing process), generate contract data containing the description data or the specifying data (contract data creation signing process), and writing an electronic signature of both or either of the concerned parties with the contract data (contract data creation singing process and contract data signing process).

The invention includes systems and methods of facilitating interaction between service consumers and services providers based on service contracts. These service contracts are established by considering preferences, capabilities or limitations of each service consumer and at least one characteristic of each service provider. Once the preferences, capabilities or limitations of a service consumer are determined these may be used to automatically establishe individualized service contracts with a variety of service providers. The services contracts may include contract terms relating to data format, communication protocol, security, data logging, load balancing, service level agreements, service quality, performance requirements, or the like. The systems and methods of the invention optionally include an online service marketplace configured for searching and obtaining available services, for generating service contract data or for generating new services responsive to service consumer data.

A service planning engine may predict the future wind speed at a wind farm as well as the future price of energy of the utility grid coupled to the wind turbines. Based on the predicted values, the service planning engine identifies times to perform maintenance when lost revenue is minimized—e.g., when the predicted price of energy is low. Furthermore, the service planning engine may calculate a service priority associated with the turbine to determine when to perform service. The service priority may be based on a status signal associated with the component to be serviced or the time window stipulated in the service contract for performing the maintenance. In one embodiment, the service planning engine also considers resource constraints such as labor costs (e.g., work schedules, overtime costs, availability of technicians with certain skills, availability of components, shipping costs, and the like).

According to the invention, a process for automating management of a service contract for a business machine associated with a user is disclosed. In one step, A data capture device is provided proximate to a business machine. A threshold event associated with the service contract is determined and programmed into the data capture device. In another step, notification of triggering of the threshold event is received. Information related to the service contract is reported electronically and automatically to the user based, at least in part, upon the receiving of the trigger notification.

A method of providing a program for a printed board packaging line is disclosed. A board packaging line coordinating computer downloads the service contract information and the application program contained in the contract information from an application server, and defines the board packaging line covered by the program and the device configuration of the line. The device configuration thus defined is uploaded to the application server, which, based on the device configuration thus uploaded, searches a prepared device driver group for a required device driver. This device driver is downloaded and set in each device by the board packaging line coordinating computer.