The invention discloses a method and a device for handling receiving voice, which belongs to the technical field of communication. The method comprises the steps of: acquiring the use condition information of a voice output device; respectively regulating the signal intensity of the receiving voice received from each frequency band according to the use condition information of the voice output device, and outputting the regulated receiving voice through the voice output device, wherein the frequency bands are obtained by dividing the voice bandwidth of the voice output device. The device comprises an acquisition module and a handling module. In the invention, by acquiring and in accordance with the use condition information of the voice output device, the signal intensities of the receiving voice received from each frequency band are regulated respectively, the signal intensity of voice in a frequency band with higher signal intensity attenuation is intensified greatly, the signal intensity of voice in a frequency band with lower signal intensity attenuation is intensified slightly, and thus, the problems that the receiving voice is sharp and the volume is low caused by high signal intensity attenuation of the voice in a low frequency band in the process of using a mobile phone can be solved, and the integral voice effect of the receiving voice can be improved.