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120 results about "Email management" patented technology

Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations. Today, email management is an essential component of customer service management. Customer service call centers currently employ email response management agents along with telephone support agents, and typically use software solutions to manage emails.

Dynamic current device status

A method of email administration including receiving in a transcoding gateway from a client device one or more email display status attributes describing one or more email display capability statuses for a domain, receiving in the transcoding gateway from a sender an email display capability status request for the domain, in which the capability status request includes a domain identification, finding, in dependence upon the domain identification, at least one email display capability status record for the domain, in which the email display capability status record for the domain includes at least one of the email display capability status attributes, and sending at least one of the email display capability status attributes to the sender.
Owner:IBM CORP

Email management system

An email system for controlling unsolicited email may include a server to manage email messages. The server may be configured to receive an email message from a sender. The email message may include a destination address of an email client and may include a code. If the included code is not a valid authorization code, the email server may not provide the email message to the email client. A request code for requesting an authorization code may be provided to the sender. If the email server receives an email message including the request code from the email sender, the email server may provide a portion of the email message to the email client for determining whether or not to provide an authorization code to the email sender.
Owner:SUN MICROSYSTEMS INC

Email management system and method

A method for intercepting and forwarding email messages in transit from one email address to another email address as specified by a user, who owns accounts at both the old and new email addresses. The method includes specifying the old and the new email addresses; logging the old and new email addresses into a computer database; intercepting email addressed to specific unique identifier TCP / IP address; locating unique identifier in the computer database for the old email address and unique identifier for the new email address; and rerouting the email from the old email address to the new email address.
Owner:BERKOWITZ MARTIN +1

Endorsing e-mail messages using social network verification

Embodiments of the present invention provide a method, system and computer program product for e-mail message endorsement in an e-mail management system. In an embodiment of the invention, a method for e-mail message endorsement in an e-mail management system can be provided. The method can include comparing a sender and a recipient of an e-mail message in a social network to identify linking relationships between the sender and the recipient, scoring the e-mail message based upon the identified linking relationships, and visually distinguishing the e-mail message based upon the scoring. In one aspect of the embodiment, the method further can include repeating the comparing to identify new linking relationships, updating the scoring based upon the identified new linking relationships, and updating the visual distinction of the e-mail message based upon the updated scoring.
Owner:IBM CORP

Customizable Content Creation, Management, and Delivery System

A multimedia-enabled, customizable system for email and distributed rich media creation, management, and delivery is disclosed. The system includes: an email management server, web-animation and interface-enabled campaign sender device, and one or more recipient devices connected to the sender device and the email management server via a data communications network. The email management server is operatively connected to a mass storage device. The web-animation and interface-enabled campaign sender device enables a sender to create and send web-animation and interface-enabled campaign in conjunction with the email management server. The one or more recipient devices receive the web-animation and interface-enabled emails and distributed rich media. Preferably, the campaignsare generated in mass via a single generation process in a customizable manner that enables individualized email and distributed rich media tailoring to each recipient, wherein portions of the emails and distributed rich media are personalizable.
Owner:SUBCULTURE INTERACTIVE

Web based email control center for monitoring and providing a sumary of the detected event information organized according to relationships between the user and network sites

Accessing web sites on which the user has an account and providing notification of changes at the site, and improved electronic mail management is provided, allowing all email to be collected and forwarded from a central site to other email addresses or allowing for the user to view the email at the central site. The user may assign individual email addresses to any number of uses, for example, an individual email address for use in communicating with a particular commercial web site.
Owner:HANGER SOLUTIONS LLC

System and method for the electronic mail based management and manipulation of stored files

InactiveUS20020019851A1Quickly and easily manageBalances security with ease of useDigital data processing detailsMultiple digital computer combinationsEmail managementDatabase
A system for management and manipulation of stored files through electronic mail items including a receiving portal for receiving from a sender an electronic mail item which contains a user identification, a file handle and a command specification, a storage device containing a file corresponding to the file handle, a rights verifier for determining whether or not the sender has privilege to access the stored file corresponding to the file handle, and a command executor which executes the command specification on the file retrieved from the storage device when the sender is verified to have the access rights to the file.
Owner:INTELLECTUAL VENTURES HLDG 13

Email administration for rendering email on a digital audio player

Methods, systems, and computer program products are provided for email administration for rendering email on a digital audio player. Embodiments include retrieving an email message; extracting text from the email message; creating a media file; and storing the extracted text of the email message as metadata associated with the media file. Embodiments may also include storing the media file on a digital audio player and displaying the metadata describing the media file, the metadata containing the extracted text of the email message.
Owner:NUANCE COMM INC

Method for personal email archiving and organization for electronic data, including email, which can be utilized by both the user and the provider in a variety of ways

This invention is directed to a method for electronic data exchange, including Email, which involves archiving and organizing a personal email management system used in electronic data communication and exchange system. The invention adds utility to existing internet-based email systems for enhancing user satisfaction by providing easy manageability of personal emails. The invention can also include a client system that allows users to archive and organize emails, and also to download important emails from their internet-based email system and help manage them through either email provider or by a client program residing on the user's system. Extending client program for email management would help user archive, download, upload and manage / organize emails from different email providing system. The invention also allows a user to interface email management from one or more computers, with one or more internet providers, and one or more software programs, such as virus scanning software, which can be located either on user's computer(s) or the email service provider. Furthermore, the methods taught by this invention can be available from any email service provider or third party via either internet-based systems, which may include the email system itself or other systems, or via client programs residing on the user's system.
Owner:MEHTA JIGNESH

System and method for managing network devices via e-mail

A system and method for managing network devices via e-mail that accomplishes sending management commands to the management proxy device (140) and receiving status information on the managed device (150) via e-mail in a network management system. The system for managing network devices via e-mail comprised: at least one management base (100) that runs an e-mail client side program (113) as a network management tool to send e-mails containing management commands; at least one management proxy device that runs an e-mail service module (146) for receiving and analyzing e-mails containing management commands, and for sending e-mails containing status information on a managed device, said e-mail service module comprising an e-mail receiving sub-module (1461), a decryption sub-module (1462), a status information reporting sub-module (1463) and an e-mail sending sub-module (1464); and an e-mail server (160) that receives e-mails from the management base and the management proxy device.
Owner:HON HAI PRECISION IND CO LTD

System and method for auto-formatting messages based on learned message templates

The present disclosure describes systems and methods for email management that leverages information derived from a sender's message activity with particular recipients in order to automatically format subsequent messages to those recipients according to the derived information. The present disclosure describes determining message templates associated with messages sent to repetitive recipients, and applying those determined templates upon composition of subsequent messages to the same recipients. Message templates comprise information associated with a message's settings, layout, message content, content type(s), a message type and the like. The determination of message templates and template information for application to messages being composed can be based on learned expressions and / or patterns from a sender's message activity or behavior. Additionally, the message templates can be utilized for monetization purposes in order to serve targeted advertisements when communicating with repetitive recipient users.
Owner:YAHOO ASSETS LLC

Certified email messages and attachments

The current Invention is a method to combine into a complete solution the following: Biometrics (initially a registered fingerprint scan), a separate and secure network and infrastructure, an email management system and additional email message format options. The solution provides improvements to: 1) sender and recipient identity verification, 2) security and privacy, 3) proof of delivery and 4) effectiveness in communications during the exchange of certified email messages and attachments. Improved effectiveness is communication occurs based on the ability to use any combination of text, audio and visual (video) email message formats in an integrated, coordinated process of communication with another email recipient.
Owner:PRIVACYDATASYST

Email management and rendering

Methods, systems, and products are disclosed for email management and rendering, including receiving aggregated email in native form, synthesizing the aggregated native form email into synthesized email, and presenting the synthesized email. Synthesizing the aggregated native form email into a synthesized email may also include translating aspects of the native form email into text and markup. Synthesizing the aggregated native form email into a synthesized email may also include identifying attachments to the aggregated native form email and translating aspects of the attachments into text and markup. Presenting the synthesized email also includes identifying a presentation action in dependence upon presentation rules and executing the presentation action.
Owner:IBM CORP

Systems and methods for secure and certified electronic messaging

The present disclosure provides systems and methods for secure and certified electronic messaging from a plurality of users to one or more electronic mailboxes and the like using a combination of biometric security, a separate and secure network and email infrastructure, email management processes, and the addition of text, audio and visual format options to sending emails messages.
Owner:PRIVACYDATASYST

Tag language for displaying digital objects in email

A method of email administration including receiving an email in a transcoding gateway, the email including at least one digital object, and display attributes for the digital object, the display attributes expressed in a tag language, and displaying the digital object in accordance with the display attributes. In typical embodiments of the invention the display attributes include an indication that the digital object is to be displayed upon a destination client device coupled to the transcoding gateway, and displaying the digital object in accordance with the display attributes include transcoding the digital object into a transcoded digital object, and downloading the transcoded digital object to the destination client device.
Owner:IBM CORP

System and method for managing emails based on user response time

An email management method including the steps of determining a user response interval for a plurality of emails, generating an attribute priority number for one or more attributes associated with the plurality of emails, and automatically ranking new emails based on the attribute priority numbers associated with the first plurality of emails. The attribute priority numbers may, therefore, be used to infer the relevance of new emails based on the recipient's response time and then display those new emails from the most relevant to least relevant. In the preferred embodiment, the primary email attribute upon which emails are automatically ranked is the sender's name or identity, although various other properties of an email may be used to determine a suitable display order for new emails.
Owner:GROSS WILLIAM

Filtering and managing electronic mail

Filtering and managing electronic mail is accommodated by allowing a user to designate an approved subject line phrase whose presence allows an incoming message to bypass certain message filtering operations. E-mail messages sent to the user are examined to determine whether their subject line includes the approved phrase. When the phrase is present in the message subject line, delivery of the message to the user is accommodated according to the settings prescribed by the user. E-mail management is also accommodated by allowing a user to download a message from a mail server to an e-mail client and subsequently restore the message onto the mail server as though it had not yet been downloaded.
Owner:ARISTOTLE NET

Email categorization methods, coding, and tools

An electronic mail management system is operable to receive electronic mail message components from a user. Prior to sending of the email message, a plurality of predetermined categories for classifying the electronic message are presented to the user. The email system receives a user selection from the predetermined categories. A determination is made as to whether or not the email recipient is a member of a predetermined class of recipients. The electronic mail is then sent to the recipient. The user selection is embedded within the email message if the recipient is a member of the predetermined class of recipients. Finally, the email is stored in a manner dependent upon the user selection. Similarly, the email management server may also be operable to categorize received email messages. Further, email messages may be selected or programmed to automatically be deleted upon certain events.
Owner:DAMATO PAUL +1

E-mail management server, attachment file output system, attachment file output method, recording medium, and program data signal

An e-mail management server receives an e-mail, destined to a portable terminal, that has an attachment file attached, separates the e-mail to text and attachment file, and stores the attachment file. Then, a URL of the attachment file is added to the text and sent to the portable terminal. Receiving instructions for printing the attachment file and URL of the attachment file from the portable terminal, the e-mail management server reads the attachment file that the URL indicates, converts it to an image data that can be printed by the printer, and sends it to the printer. In a case where there is an instruction to transmit a facsimile of an attachment file from the portable terminal, the e-mail management server sets the sending destination of the image data to the facsimile server.
Owner:SHIINA TOSHIO

System and method for mobile e-mail management

The present invention provides a system and method for e-mail management utilising a mobile device comprising the steps of establishing a link between the mobile device and a computer device, establishing a link between the computer device and a mail server, browsing through data files on the computer device under the control of the mobile device and attaching one or more of the data files, under the control of the mobile device, to an e-mail to be send utilising the mail server.
Owner:NAT UNIV OF SINGAPORE

Email routing according to email content

Email administration, embodiments including a transcoding gateway, the transcoding gateway comprising client device records, method embodiments including receiving in the transcoding gateway an email message, the email message comprising at least one destination mailbox address, the email message further comprising at least one digital object; transcoding the digital object into a digital file having a digital format and a file name; and downloading the digital file to a destination client device at an internet address recorded in an internet address field of a client device record, the client device record having recorded in the client device record's mailbox address field, a mailbox address identical to the destination mailbox address of the email message, and, recorded in the client device record's digital file format code field, a digital file format code indicating that the client device represented by the client device record is capable of receiving the digital format of the digital file.
Owner:IBM CORP

Filtering and managing electronic mail

ActiveUS20100312843A1Enhances management and filteringMultiple digital computer combinationsTransmissionEmail managementClient-side
Filtering and managing electronic mail is accommodated by allowing a user to designate an approved subject line phrase whose presence allows an incoming message to bypass certain message filtering operations. E-mail messages sent to the user are examined to determine whether their subject line includes the approved phrase. When the phrase is present in the message subject line, delivery of the message to the user is accommodated according to the settings prescribed by the user. E-mail management is also accommodated by allowing a user to download a message from a mail server to an e-mail client and subsequently restore the message onto the mail server as though it had not yet been downloaded.
Owner:ARISTOTLE NET

Email routing according to email content

Email administration, embodiments including a transcoding gateway, the transcoding gateway comprising client device records, method embodiments including receiving in the transcoding gateway an email message, the email message comprising at least one destination mailbox address, the email message further comprising at least one digital object; transcoding the digital object into a digital file having a digital format and a file name; and downloading the digital file to a destination client device at an internet address recorded in an internet address field of a client device record, the client device record having recorded in the client device record's mailbox address field, a mailbox address identical to the destination mailbox address of the email message, and, recorded in the client device record's digital file format code field, a digital file format code indicating that the client device represented by the client device record is capable of receiving the digital format of the digital file.
Owner:INT BUSINESS MASCH CORP

Email management method and system

The invention discloses an email managing method and system, which comprises the following parts: mail transceiver mode to connect the mail server to send or receive the email, memory mode to reserve the mail and mail conversation, mail analyzing mode to judge whether the new received mail belongs to an existed mail conversation, wherein the new mail is added into the existed mail conversation if belonging; otherwise, the new mail conversation mode is created, which is composed of initial mail and one or more reply mails or one initial mail; all mails in the same mail conversation have the same conversation mark. The invention can collect the mail and replied mail through building mail conversation, which is convenient to check the mail.
Owner:TENCENT TECH (SHENZHEN) CO LTD

Email manager

An email manager for an inbox directs emails to various categories based on importance assigned by an email recipient and provides a user interface for presenting emails to the recipient in groups prioritized by importance. In one implementation importance is based on the sending source and in one implementation importance is based on content.
Owner:MICROSOFT CORP

Electronic mail management method and management system

There is provided an unopened electronic mail management method that can be implemented only using the function on the receiving side without depending on the specifications of a mail server on the sending side. When unopened electronic mail is managed according to a combination of mail addresses of a recipient and a sender and the unopened electronic mail that satisfies preset conditions (sending source and the time elapsed) exists, the unopened electronic mail is managed in accordance with a two-step notification method of posting to the mail recipient by a previously specified means, such as a telephone and a facsimile system, and posting to a mail sending source if the mail is kept unopened for all that.
Owner:HITACHI LTD

Methods and systems for performing email management customizations in a multi-tenant database system

An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.
Owner:SALESFORCE COM INC

Method, device and terminal equipment for managing E-mails

The invention provides a method, device and terminal equipment for managing E-mails. The method comprises the following steps of: receiving an E-mail, and judging whether the E-mail carries an accessory or not; and if the E-mail carries an accessory, extracting the accessory information of the E-mail and storing the accessory information. According to the scheme of the invention, the E-mail inquiry efficiency is improved and the user can search conveniently.
Owner:LENOVO (BEIJING) CO LTD
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