4 results about "Email management" patented technology

The disclosed system enhances task and calendar management through artificial intelligence. The system obtains multiple messages and calendar entries associated with a user. Using AI, the system analyzes messages to identify tasks related to calendar entries. For each task, the system retrieves information including the subject matter and invitees associated with the related calendar entry. The system then identifies a group of messages relevant to the calendar entry based on the invitees and / or subject matter. Using AI, the system creates a summary of these relevant messages and sends this summary to the user. This process streamlines task management, improves calendar organization, and provides concise summaries of relevant message conversations, thereby enhancing overall productivity and communication efficiency.

Methods, systems, and computer storage media for providing an LLM-based labeler development engine in a customer service management system are described. The LLM-based labeler development engine leverages ground-truth data (e.g., human-labeled data), example selection machine learning model, a few-shot learning LLM, and iterative labeling refinement operations to develop an LLM-based labeler. The labeler development engine uses the ground-truth data, the few-shot learning LLM and iterative refinement operations—including error analysis and automatic prompt correction to train the LLM-based labeler. The LLM-based labeler can be used to label a training dataset for training a machine learning model for the customer service email management system, the machine learning model supports categorizing incoming customer service emails. In this way, the LLM-based labeler operates as an intermediary labeler that is developed with a subset of data to facilitate labeling a training dataset for training the machine learning model of a customer service email management system.

The invention relates to a computer-implemented method and system for secure e-mail management, employing an indivisible sequence of interdependent modules, enabling automated downloading of messages and attachments via IMAP, POP3, proprietary or future-compatible protocols, authenticated through OAuth2 and mandatory multi-factor authentication (TOTP or FIDO2-compliant biometrics). Multi-layer integrity verification is performed prior to server deletion, using cryptographic checksums, error correction codes, and Merkle tree validation, generating immutable audit logs. The messages are stored locally in encrypted databases with hardware-bound keys managed by TPM, HSM, secure processor enclaves, or equivalents. Deletion is conditioned on multi-stage cryptographic verification and deletion tokens linked to audit logs; omission of any step invalidates the operation. Configurable grace periods with cross-device undo and an offline graphical interface are included, all inseparably integrated to ensure security, traceability and the technical compliance of the invention.

This application provides an email management method, apparatus, storage medium, and program product. The method includes: upon receiving an email to be processed for a target object, performing feature extraction processing on the email to be processed to obtain first feature representation information of the email to be processed; determining a matching degree between the email to be processed and the target object based on the first feature representation information and second feature representation information of the target object; wherein the second feature representation information is obtained by performing feature extraction processing on emails included in a first email set associated with the target object; and performing management operations on the email to be processed according to the matching degree, the management operations including rejecting receipt or adding it to a corresponding email list. Using the method provided in this application, emails can be personalized according to the matching degree between the email to be processed and the target object, effectively improving the accuracy of email management.