The invention discloses a voice signaling tracking
service system for tracking a call, and belongs to the technical field of mobile communication services. According to the method, the problems of long
troubleshooting time and influence on the
system recovery speed due to dependence on manual analysis and lack of an automatic analysis technology in the prior art are solved, and by capturing the signaling message in real time and analyzing the signaling message based on the
signaling process model, abnormal and potential faults can be quickly found, and the
delay of fault detection is reduced; the adjustment strategy corresponding to the fault type is obtained from the
decision tree model, the
network configuration or
signaling process is dynamically adjusted, manual intervention is reduced, and the fault
processing efficiency is improved; according to the voice signaling tracking
service system, an alarm mechanism is arranged, and when an
abnormality is detected, related personnel are notified in time, so that a fault can be found and processed in time, the real-time performance, the accuracy and the
automation level of the voice signaling tracking
service system are improved, and the quality of mobile communication service is improved.