41 results about "Survey participant" patented technology

Systems, methods and devices for gathering data concerning exposure of predetermined survey participants to media displays are provided. A portable monitor is arranged to receive certain types of terrestrial-based signals, and in some specific cases, satellite-based signals, and to use such signals to generate location data indicative of a location of the portable monitor. The location data and stored media display data is analyzed to evaluate the survey participant's exposure to one or more media displays.

Systems, methods and devices for gathering data concerning exposure of predetermined survey participants to billboards are provided. A portable transmitter is arranged to transmit a signal containing survey participant data, and a receiver located proximately to the billboard serves to receive the signal transmitted by the transmitter.

A system for mobile device poll creation and conductance disclosed. A poll is created using poll creation software on a mobile device, personal computer or a web-based application. A polling server then validates the poll and publishes the poll to one or more mobile devices. The users of the one or mobile devices may then respond to the poll via their mobile device, a personal computer, or a web-based application. The results are sent to the polling server and are processed. The results of the poll are then published to the poll creator and the poll participants.

A system and method for conducting surveys, and, more particularly, an at least partially automated and efficient system and method for collecting, processing, and displaying customer satisfaction survey information that enables a product or service provider to evaluate the quality of goods and/or services received based on ratings and reports obtained by performing surveys of customers, employees, and/or staff. The system utilizes an execution platform using a clinical process improvement methodology. The system provides the execution platform with software scripts implementing the clinical improvement process, using drill-down questioning techniques and verbatim comments tailored to the survey participants comments and/or status information to gain insights into the participants' reasons for their opinions. The system obtains raw survey data and processes that data into useful survey information, such as graphs and charts, for presenting to survey consumers (i.e., system users) who may be remotely located. In this way the system and method can be utilized in a quality improvement program for any service or product provider.

A Consumer Research Survey Management Apparatus comprising: a Survey Management Console interfaced with a Survey Participant Response Machine through which results of survey participation are collected and processed, and a method for holding surveys using the Consumer Research Survey Management Apparatus. The method comprises the steps of authoring a survey (Step I); determining whether the target population is ad-hoc or a set target (Step II); setting the survey schedule (Step III); activating the survey (Step IV); monitoring the survey in terms of its validity and integrity (Step V) monitoring participation levels (Step VI); optionally awarding incentives to survey participants (step VII); ensuring that the survey matches the research requirements in terms of population quotas (Step VIII) ensuring that the demographic profile of the survey participants matches the research requirements (Step IX); repeating at least part of the survey if necessary (Step X) and analyzing results (Step XI).

A system that compiles and evaluates survey data, uses a two-tiered permissions and workflow system to turn some survey data into support resources for human resources using the system, delivers support resources to survey takers that are targeted to survey takers' survey data, and compiles and displays the survey data.

An integrated communication system and method for conducting surveys, and more particularly an at least partially automated and efficient system and method for collecting, processing, and displaying customer satisfaction survey information that enables a product or service provider to evaluate the quality of goods and/or services received based on ratings and reports obtained by performing surveys of customers, employees, and/or staff. The system utilizes survey scripts implementing drill-down questioning techniques to gain insights into the survey participants' reasons for their opinions. The system processes the raw survey data into useful survey information, such as graphs and charts, for presenting to consumers (i.e., customers) of the survey who may be remotely located. In this way the system and method can be utilized in a quality improvement program.

A method for performing a market analysis may include collecting survey data, which may include evaluation data for desired outcomes, the desired outcomes consisting of attributes of one or more products or services. The desired outcome evaluation data may include importance and satisfaction data. Further, the survey data may include evaluation data for potential features. The potential features evaluation data may include desirability data indicative of the affinity survey participants have for potential features. The method may further include processing the collected survey data using a computer processor. The processing may include calculating, based on the importance and satisfaction data, opportunity scores for the individual desired outcomes. The processing may also include correlating potential features with desired outcomes. In addition, the processing may include ranking the potential features based on the collected desirability data and the calculated opportunity score.

Computer implemented methods for conducting interactive surveys that define aspects of a web page, is disclosed. One method includes generating an interactive survey user interface (UI), where the interactive survey UI provides a plurality of selectable nomenclature items for a plurality of page objects of the web page. Then, enabling selection of one nomenclature item from the plurality of selectable nomenclature items. A drag and drop operation enables the selection of the one nomenclature item and dragging to the one of the plurality of page objects to define a placement for the one nomenclature item. The selection of the one nomenclature item and the defined placement is received to build metrics from multiple survey participants, where the metrics are used to define recommendation for rendering the plurality of page objects on the web page. The recommendations identify nomenclature and placement of page objects for the design of the web page.

An exemplary MMIC (“Multi-Mode Interviewing Capability”) survey program is a computerized tool that supports various traditional modes of collecting interview data, including telephone interviewing, written interviewing, and personal interviewing, and can be used to manage the whole interview process from questionnaire design, sample management, and fieldwork monitoring to final dataset production. The collected data may also include non-textual data from survey participants such as medical measurements of blood pressure and heart rate. Self-interviewing using the Internet is also possible which permits real time availability of results and the participation of respondents from virtually anywhere in the world, using devices such as PDA's, Smart phones and Web TV's. The MMIC survey structure is non-linear and object oriented, which permits a connection between all the building blocks of the survey to be defined on any level. The compiled survey includes sufficient metadata to facilitate decompilation and the production of equivalent source code in any supported programming language, whether or not it was originally programmed in that language. This stored metadata not only allows researchers to later trace back the exact conditions under which this particular answer was given, but also permits results from multiple iterations of the related surveys to be combined in a rigorous manner that will be transparent to subsequent analysis and research.

A software-implemented method may receive, organize, and aggregate survey answers from multiple survey sources into a single database, regardless of the initial method of collection. Survey answers may require certain common information fields. The survey answers may include media which is transferred from the survey source to the database, and the original copy at the survey source deleted upon a completed transfer. A survey participant may access his own answer, associate it with a user account using a passcode, and make edits to the answer; the source of a survey may also edit an answer by resubmitting the answer. Edited answers may be displayed along with the original version, for instance in a “threaded” display format.

A restaurant customer-survey system and device, which reduces employee fraud when a customer-satisfaction survey embedded in the device is conducted. The survey may be implemented in a pager, tip tray, or other computing device that includes an internally mounted camera that covertly takes a photograph of the survey participant. The photograph is date/time stamped and associated with a table number so that the waiter for the table can be identified. The survey results together with the associated photograph are uploaded to a management database. The restaurant manager can review the photographs to ensure that employees are not fraudulently conducting the surveys rather than customers. The system also enables the customer to interface with the restaurant's point-of-sale (POS) system to retrieve the customer's current bill or wirelessly make a payment from the table.

Sensitivity to incentive changes of survey participant may be computed and analyzed. Participants and one or more attributes associated with the participants may be identified. The participants may be clustered into one or more clusters according to the one or more attributes. An incentive amount to be given to a participant in a cluster of said one or more clusters may be perturbed by performing random perturbation computation. The incentive may be distributed to the participant. One or more responses of the participant may be monitored. Individual incentive sensitivity representing incentive sensitivity of responsiveness of the participant per incentive change may be computed based on the monitoring. Incentive amount computation may be dynamically adjusted responsive to determining that the individual incentive sensitivity changed by a predefined criterion.

An approach to automatically generating a survey. The approach collects input information from a survey designer and uses the input to generate sections for the survey. The approach then selects question from related archived surveys and generates new questions from internal and/or external data sources to assemble the survey. The approach can perform the section generation analysis and the question selection/generation automatically and/or tuned by a survey designer. The approach distributes the completed survey to survey takers and feedback is provided based on metrics associated with characteristics exhibited by the survey takers while taking the survey. The feedback allows the approach to improve survey quality.