The invention discloses equipment and a method for exchanging and transferring official documents by using an intelligent
robot, an official document transfer place is divided into an official
document exchange area and an exchange service area, an organic official document transfer box is installed in the official
document exchange area, and an automatic sorting platform and a
pickup window are installed between the official
document exchange area and the official document exchange area. A plurality of parcel storage robots waiting for distribution are arranged in the parcel storage
robot to-be-distributed area, and a plurality of parcel taking robots waiting for distribution are arranged in the parcel taking
robot to-be-distributed area. The
intelligent robots are introduced to participate in official document exchange, stored document exchange personnel can process documents in an automatic sorting platform in a centralized mode, searching for individual drop documents in a large place is not needed, the
workload and intensity of the personnel are reduced, meanwhile, multiple robots are used for automatically storing and taking the documents in a closed official document exchange area, the situation that a large number of personnel are gathered is avoided, and the work efficiency is improved. The problem of disordered exchange places is effectively solved, the delivery accuracy is ensured, and the
confidentiality of official document exchange is remarkably improved.