The invention discloses an E-mail
system, an E-mail generation method and an E-mail sending method. The
system comprises a configuration information module, a
data source acquisition module, an E-mail
record generation module, an E-mail
record storage module, an E-mail generation module, and an E-mail sending module. The method comprises the steps that E-mail configuration information corresponding to a service type is stored; a
data source for generating E-mail content corresponding to the service type is acquired; the E-mail content corresponding to the service type is generated according to the acquired
data source; corresponding E-mail key field information in the E-mail configuration information is acquired; the E-mail content and the E-mail key field information are combined to generate a detailed E-mail
record; the detailed E-mail record is stored; the stored detailed E-mail record is read; an E-mail is generated by mechanically applying a corresponding E-mail template; and the generated E-mail is sent by information according to a sending mode corresponding to the E-mail configuration information. With the adoption of the E-mail
system, the E-mail generation method and the E-mail sending method, requirements of increasingly complicated and variable service E-mail types can be met, and
workload of service operation and maintenance can be reduced.