The invention discloses an
online and offline combined medical intelligent accurate service method and
system. The method comprises the steps of establishing a medical
database, receiving a request, waking up medical personnel, determining a reservation, performing
preliminary diagnosis, and performing diagnosis result feedback; the
system comprises a
server storage module, a medical personnel
client module, a reservation selection determination module, a medical personnel
client module, a communication module, a voice input
processing module, a
text entry module, a query and filing keyword generation module, a screening
retrieval result generation module and a feedback module. According to the invention, the problems that an existing
medical treatment procedure is tedious and the registration is difficult can be solved, the efficiency and portability of medical services can be effectively improved, the
waiting time of the medical personnel is reduced, and medical pressure is relieved,accurate and efficient self-service is achieved through
the internet technology, and the
system is high in intelligent degree, the method is advanced and scientific, and the method and system have high practical values and wide application prospects.