The invention discloses a caregiver narrative support method and
system, and the method comprises the steps: S10, carrying out the narrative guidance and data collection: guiding a caregiver to carry out the narrative expression through a mobile terminal, and collecting the narrative data and basic information of the caregiver in the form of voice and text; s20, performing multi-dimensional evaluation: integrating and using a depression self-evaluation scale SDS, an
anxiety self-evaluation scale SAS and a
pressure sore knowledge questionnaire to perform baseline and multiple follow-up
online evaluation on the caregiver; s30, performing intelligent analysis and feedback generation: performing real-time
sentiment analysis on the narrative text by applying a
natural language processing (NLP) technology, automatically identifying the
pressure level and the emotional state of the caregiver, and generating a personalized feedback report; s40, resource pushing: based on analysis of a narrative text and an
evaluation result, identifying a knowledge blind area and an emotion demand of a caregiver; and S50, constructing a collaborative support network: constructing an
online community and communication platform connected with the caregivers, the researchers, the
community doctors and the psychological consultants.