The invention discloses an intelligent old age
nursing industry service management method and
system. By means of technologies, such as Internet,
Internet of Things and
cloud computing, a cloud call center, a GPS, an LBS, a GIS, information
communication interface management, a
speech synthesis system TTS, security protection
energy consumption management, an intelligent terminal and civil old age
nursing management are integrated through
middleware interfaces. Intelligent old age
nursing industry services include a home old age nursing service platform, a comprehensive learning service platform, an old age nursing
specialty college platform, an old age nursing base management platform, an old age nursing tourism service platform, an old age entrepreneurial type half-working half-support service platform, a silver hair angel service platform, a unified
resource management platform, a civil old age
nursing management platform, an e-commerce platform and a financial service platform. Based on the informationized and intelligent service platforms, social resources, government resources and information resources can be effectively integrated, and an old age nursing industry
service system can be built, and the old and family members can obtain easily available
service assurance.