37results about "ATM accessories" patented technology

In example embodiments described herein are various features for a dual cassette. In one embodiment, a push plate catch and release mechanism is employed that can prevent movement of the push plate when movement of the push plate is not being caused by a motor. In another example embodiment, there is described herein an adjustable rail system for a cassette where the rails are configured so that the rails are installed in the correct bracket and in the correct orientation. In yet another example embodiment, there is disclosed herein a multi-compartment cassette with a transport access door. The transport access door provides access to an internal transport of the cassette without providing access to the contents of the cassette.

The disclosed method requires capturing, by at least one imaging device of an ATM, a video feed of a hearing-impaired user of the ATM performing at least one signed expression of a signed language, the at least one signed expression representing a message to a remote bank teller; transmitting, by the ATM, video data associated with the video feed to a translation module that is configured to identify the at least one signed expression represented in the video data and, based on the at least one signed expression, generate text and / or audio data for producing text and / or audio corresponding to the message to the remote bank teller; and responsive to the text and / or audio data being transmitted to a computing device of the remote bank teller and the remote bank teller providing a response message, receiving, at the ATM, response data, indicative of the response message.

The embodiment of the invention provides a service method and device, equipment, a storage medium and a program product, and relates to the technical field of financial science and technology or artificial intelligence. The method comprises the following steps: collecting target customer information, wherein the target customer information comprises first face image data and first audio data of a target customer; performing facial feature extraction based on the first facial image data to obtain first facial feature information; performing audio feature extraction based on the first audio data to obtain first audio feature information; determining first state information according to the first facial feature information and the first audio feature information, wherein the first state information is used for indicating an emotional state of the target customer; under the condition that the first condition is met, first information is sent to the first terminal, the first information is used for indicating the first terminal to interact with the target client, and the first condition includes that the first state information meets the second condition. According to the service method provided by the invention, the satisfaction degree of bank services is improved.

The application relates to a swallowed card taking back device and a bank self-service terminal, and belongs to the technical field of bank self-service terminals. The device comprises a shell, a card box for storing a swallowed card, a verification module and a card taking back mechanism for taking back the card after successful verification by the verification module. A mounting block is fixed in the shell, a card taking back chamber for a customer to take the card is arranged in the mounting block, a first opening is arranged on one side of the card box close to the mounting block, a second opening is arranged on one side of the mounting block close to the card box, and the card taking back mechanism sends the card in the card box to the card taking back chamber when the first opening is aligned with the second opening. The application has the effects of automatically taking back the card after the card is swallowed and reducing the workload of bank staff.

The present disclosure relates to a method of recognizing magnetic ink characters in an automated teller machine and, more particularly, to a method of recognizing magnetic ink characters in an automated teller machine, the method being capable of comparing, for verification, results of optical character recognition (OCR) on the basis of an image acquired through a contact image sensor (CIS) provided in an authentication unit and character-based waveforms of magnetic ink characters that are acquired through an MR sensor provided in order to authenticate whether a bill is legitimate and thus of realizing correct reading of magnetic ink characters printed on a check while an automated teller machine handling both a bill and a check reads the magnetic ink characters printed on the check inserted thereinto. With this method, a structure of the authentication unit can be simplified in such a manner that correct recognition of the magnetic ink characters printed on the check in a normal automated teller machine is supported without a high-resolution MICR sensor required to be provided in the normal authentication unit in order to read the magnetic ink characters printed on the check. Moreover, the cost of manufacturing the automated teller machine can be effectively reduced.

A module for identifying the type of a medium comprises: a support plate that includes a light-emitting hole and a plurality of light-receiving holes arranged in different phases according to the type of the medium; a detection sensor that emits and receives light energy via the light-emitting hole and the light-receiving holes, respectively; an adjustment bracket rotatably mounted on the support plate; and a prism that provides a travel path for the light energy and is mounted on the adjustment bracket. The prism is arranged such that at least a portion of the prism faces either the light-emitting hole or one of the plurality of light-receiving holes when the adjustment bracket rotates a certain angle.

Disclosed herein are system, method, and computer program product embodiments for creating and displaying a personalized visual code for completing a transaction at a kiosk. An embodiment operates by receiving a request to complete a transaction from a mobile application on a user device; pairing the transaction with a kiosk; retrieving information unique to the user; generating a personalized visual code based on the information unique to the user for display; and generating a rule for presenting the personalized visual code on the kiosk, the rule comprising one or more guidelines regarding at least one of time of display or movement of the personalized visual code on a screen of the kiosk.

An automated transaction machine (ATM) is disclosed, the ATM comprising at least one user interface; at least one computing device arranged in communication with said at least one user interface; at least one privacy panel disposed on a side of said user interface, wherein said at least one privacy panel is configured to have a variable opacity and wherein said at least one computing device is engaged with said at least one privacy panel to selectively vary the opacity of said at least one privacy panel; and at least one lighting element positioned adjacent to an edge of said at least one privacy panel, said at least one lighting element configured to selectively emit light and controlled by said at least one computing device.

Systems and methods of providing multimodal ATM accessibility are disclosed. In one embodiment, an exemplary computer-implemented method may comprise detecting a presence of a wireless device of a user in proximity to the ATM; establishing a communication session between the ATM and the wireless device based on a session key; instructing an app to provide a first graphical user interface (GUI) to the user; authenticating the user for access to the user account at the wireless device based at least on the entered account login information; and commencing, in response to successful authentication of the user, an ATM transaction session for the user by instructing the app to provide a second GUI to the user at the wireless device, the second GUI comprising one or more GUI elements operable by the user to perform one or more ATM transactions with the user account at the wireless device.

A touchscreen display and an automated teller machine (ATM) are disclosed. The touchscreen display comprises an outer protective glass layer; a touch-sensitive layer configured to detect touch inputs; a display layer; and an antenna positioned between the outer protective glass layer and the touch-sensitive layer.

The present invention relates to a method for controlling a computer device (1) comprising a graphic user interface (13), the method being characterised in that it comprises the implementation, by the data-processing module (11), of steps of: (a) requesting the user to enter a code on the graphic user interface (13) by means of a virtual keyboard, comprising randomly arranged elements, the code consisting of a sequence of elements of the virtual keyboard; (b) for an element of the sequence constituting the code: - If a first type of gesture performed by the user on the graphic user interface (13) is detected, changing a current element of a list of possible elements of the virtual keyboard corresponding respectively to one of the elements of the virtual keyboard; - If a second type of gesture, different from the first type of gesture, performed by the user on the user interface (13) is detected, validating the current element as an element of the sequence constituting the code.

An automated teller machine (ATM), a method and at least one machine-readable medium are disclosed. The automated teller machine (ATM) comprises: a first cassette configured to hold a first type of media; a replenishment cassette configured to hold any of a set of types of media, including the first type of media; a bill validator; a bill conveyor system configured to convey media from the first cassette to the replenishment cassette or from the replenishment cassette through the bill validator to the first cassette; processing circuitry; and memory, including instructions, which when executed by the processing circuitry, cause the processing circuitry to cause media to be conveyed to or from the replenishment cassette.

The present invention relates to diagnosing a failure of and providing maintenance information about an ATM. When a failure occurs in the ATM, a node at which an abnormal sensor value is initially measured during a failed transaction is identified on the basis of sensor values measured by various sensors provided in the ATM. A failure cause providing module that provided an abnormal operation cause for the failure is predicted and information about a failure occurrence module in which the failure actually occurred and information about the failure cause providing module are provided to a maintenance worker on site, supporting the maintenance worker so that the maintenance worker can, during a failure recovery process, repair the failure occurrence module along with the failure cause providing module that caused the failure.

The invention belongs to the technical field of bank self-service equipment, and provides height-adjustable automatic bank service equipment which is characterized in that an avoiding groove is formed in the front side of a machine body, transmission columns are rotationally mounted on the left side and the right side of the machine body, and the transmission columns are vertically placed; the supporting table is horizontally arranged right in front of the machine body and is next to the machine body, an oblique beam is arranged between the supporting table and the transmission column, the lower end of the oblique beam is in butt joint with the top of the end, close to the machine body, of the supporting table, and the upper half section of the transmission column is sleeved with the high end of the oblique beam; the end, away from the supporting table, of each lifting arm is arranged on the lower half section of the transmission column in a sleeving mode. According to the invention, an effect of barrier-free operation is achieved, and a platform capable of being lifted is arranged in front of the equipment, so that a customer who is short and small and sits on a wheelchair can also normally use self-service equipment of a bank, thereby experiencing a self-service business handling mode which is more convenient and higher in efficiency than manual work, and enough barrier-free care is provided for special crowds.

Symbols are used to represent payment accounts. The symbols may be programmed to represent accounts and the data for the accounts may be entered into appropriate fields when the symbol is selected. Once selected, account data is retrieved and is communicated to the proper field in the data entry screen. The account data is then used to complete the transaction.

The application claims a card information acquisition and judgment method, system and medium, which acquires and judges information through the following process: a state acquisition module detects the type of all read cards; an information acquisition module detects the content information of all read cards; an information integration module integrates the content information of all read cards into a unified data format to form unified return format information; an information processing module obtains the content information of each card by analyzing the return format information of the card, the user selects a service, the information processing module filters out the card meeting the corresponding service according to the user-selected service, and after the user selects a specific card, an interface showing the content information of the corresponding card is displayed. The all-in-one card reader adopting the method can improve the data processing efficiency and user experience of the financial self-service terminal.

A method and apparatus for determining at least a portion of a media item path is disclosed. The apparatus includes a transfer module including rotatable and spaced apart shafts in substantially parallel relationship. A removable module is positioned relative to the transfer module to selectively position a plurality of rows of spaced apart protruding guide elements relative to arm elements. At least one arm element includes an abutment member that moves with the arm element and abuts an abutment region of at least one guide element as the corresponding shaft element is rotated. A portion of the media item path is determined at least in part via the relative guide surfaces of the guide elements and the arm elements.

A method, media recycling device and system are disclosed. The method comprises receiving a media item at a media terminal; determining the media item is an exception media item; storing the exception media item in a two-way exception escrow of a media recycling device within the media terminal; logging metadata associated with a stored exception media item including an exception type and a position within the two-way exception escrow; receiving a command to access the stored exception media item; and responsive to the command, automatically transporting the exception media item from the two-way exception escrow to a destination.

This disclosure provides a bank self-service terminal device, relating to the field of terminal devices. The device includes a cabinet with a touch screen mounted on it; a partition window disposed on the cabinet, located on the user-facing side of the partition window, forming an operating cavity between the partition window and the touch screen; and a stylus including a moving rod, a touch rod, a pen tip, and a telescopic component. The moving rod is movably mounted on the cabinet, and both the touch rod and the pen tip are located within the operating cavity. The moving rod and the touch rod are detachably and fixedly connected. The pen tip is located at the end of the touch rod near the touch screen, and the telescopic component is disposed on the touch rod, used to control the pen tip to contact or move away from the touch screen.

A touchscreen display has an outer protective glass layer, a touch-sensitive layer configured to detect touch inputs, a display layer, and an antenna positioned between the outer protective glass layer and the touch-sensitive layer. The antenna may be configured as an NFC antenna and may be a coil-shaped antenna. The NFC antenna may be formed from a conductive material selected from the group consisting of copper, aluminum, and silver. The conductive material may be a wire or metal trace. The NFC antenna may be positioned in an active area of the touchscreen display. An interior glass layer may be positioned between the outer protective glass layer and the touch-sensitive layer, and the NFC antenna may be between the outer protective glass layer and the interior glass layer. The touch-sensitive layer may be a capacitive touch-sensitive layer formed on a glass substrate. The display layer may be an LCD display.

A paper rewinding machine includes a rewinding assembly operable to produce coreless retail paper rolls.

The invention discloses a cash dispensing device and financial processing equipment, and belongs to the technical field of financial equipment. The cash dispensing device comprises a shell, a door body, a matching piece and a driving module, and an accommodating cavity for accommodating financial media is formed in the shell; the door body is installed on the shell in an openable and closable mode and has a first closed state and a first open state. The matching piece is arranged on the door body; the locking piece is movably arranged on the shell and has a locking state and an unlocking state, the locking piece is in the locking state and matched with the matching piece in a locking mode under the condition that the door body is in the first closed state, and the locking piece is suitable for being in the unlocking state and matched with the matching piece in an unlocking mode under the condition that the door body is in the first open state. The driving module is arranged between the shell and the locking piece and used for driving the locking piece to be switched between the locking state and the unlocking state. On the basis of an original door opening system, the locking structure is added to ensure that the locking piece must be unlocked firstly before the cash outlet is opened, so that the anti-theft capability of the cash outlet device is enhanced, and the use reliability of the cash outlet device is improved.

The invention discloses an internet of things business transaction device which comprises a machine base, a protection mechanism is arranged on the top face of the machine base, an identification mechanism is arranged in the protection mechanism, a peep-proof mechanism is arranged above the machine base, the protection mechanism comprises a workbench, the workbench is fixedly connected to the top face of the machine base, and the peep-proof mechanism is arranged above the machine base. A protective cover is rotatably connected to the top face of the workbench, a guide plate is fixedly connected to the bottom of the protective cover, a groove plate is fixedly connected to the bottom of the workbench, the surface of the guide plate makes contact with the inner wall of the groove plate, and a guide column is fixedly connected to the interior of the groove plate. The circumferential face of the guide column is slidably connected with a driven block through a spring. According to the device, transaction protection during operation of the device is achieved, the flexibility of the rotatable protection cover can be matched with the dynamic use state of the device in operation to the maximum extent, meanwhile, operation of workers is not affected, and information leakage of the device during transaction is completely eradicated.

A method and a computing system are disclosed. The method comprises capturing, by at least one imaging device of an ATM, a video feed of a hearing-impaired user of the ATM performing at least one signed expression of a signed language, the at least one signed expression representing a message to a remote bank teller; transmitting, by the ATM, video data associated with the video feed to a translation module that is configured to identify the at least one signed expression represented in the video data and, based on the at least one signed expression, generate text and / or audio data for producing text and / or audio corresponding to the message to the remote bank teller; and responsive to the text and / or audio data being transmitted to a computing device of the remote bank teller and the remote bank teller providing a response message, receiving, at the ATM, response data, indicative of the response message.

A medium storage device to which a transit cassette including a reject cassette part for storing a rejection medium and a medium cassette part for storing a medium is connectable, includes: a safe having an entrance for replenishment and recovery to which the transit cassette is selectively connected; an identification unit serving to identify whether a medium is a normal medium or the rejection medium; a recycle cassette configured to store the medium identified as the normal medium; a conveyance path configured to convey the medium between the entrance for replenishment and recovery, the identification unit and the recycle cassette; and a control unit configured to control the conveyance path such that the medium stored in the medium cassette part is conveyed to the identification unit, and the medium identified as the normal medium in the identification unit is conveyed to the recycle cassette.

A device may receive an input that indicates a request to initiate a transaction at an ATM device. The device may instruct the user to capture one or more images of the ATM device. The device may determine that an image has been captured and process the image to determine first information that identifies the ATM device. The device may send the first information to a server device and receive a signal that indicates the ATM device has been validated. The device may cause an augmented reality (AR) overlay to be displayed, wherein the AR overlay includes second information related to authenticating the user to the ATM device. The device may determine whether a user action is performed with respect to the second information included in the AR overlay, and perform a device action related to the second information, the ATM device, or the AR overlay.

An automatic or unmanned teller machine having an apparatus for the acquisition and supply of documents for the provision of services and which comprises a supporting structure, means for the optical acquisition of documents, means for processing the acquired documents, means for supplying documents and at least one port for insertion by a user of documents to feed said acquisition means and for supplying documents to the same user by said supplying means.

Disclosed herein are system, method, and device embodiments for ATM access during a power outage. In an example embodiment, an automated teller machine (ATM) may receive power from a mobile device including a banking application, send the power to a rechargeable battery of the ATM, and enter a reduced power mode, wherein the ATM is powered by the rechargeable battery. Further, the ATM may receive a transaction request including an authentication credential from the banking application, determine an account associated with the authentication credential, determine an authorization result indicating whether to perform the transaction request, and generate recordation information corresponding to the authorization result.

An automated teller machine includes: a conveyance path; a medium storage cassette for receiving and storing paper mediums conveyed through the conveyance path, or discharging the paper mediums to the conveyance path; and an inlet roller. The medium storage cassette includes: a drum; and an intermediate roller for transferring the paper mediums between the drum and the inlet roller. The inlet roller transfers the paper mediums between the intermediate roller and the conveyance path. The inlet roller includes: an inlet transfer rotation shaft; and inlet transfer roller parts having a diameter larger than that of the inlet transfer rotation shaft so that at least a portion of their outer circumference comes in contact with the paper mediums, the inlet transfer roller parts being arranged on the inlet transfer rotation shaft to be spaced apart from each other in a width direction perpendicular to a transfer direction of the paper mediums.

An automated teller machine includes: a bundle receiving unit in which a bundle of mediums are input; a discrimination unit that receives the mediums from the bundle receiving unit and discriminates the mediums; a temporary holding unit that temporarily holds the mediums discriminated in the discrimination unit; a conveyance path for conveying the mediums between the discrimination unit and the temporary holding unit; and a controller that controls the bundle receiving unit, the discrimination unit, and the temporary holding unit. When the mediums on the conveyance path are returned to the bundle receiving unit, the controller controls the bundle receiving unit such that the mediums on the conveyance path are stacked in a single bundle with the mediums stacked in the bundle receiving unit.