290 results about "Ancillary service" patented technology

An iterative process is provided for interacting with a voice information service. Such a service may permit, for example, a user to search one or more databases and may provide one or more search results to the user. Such a service may be suitable, for example, for searching for a desired entity or object within the database(s) using speech as an input and navigational tool. Applications of such a service may include, for instance, speech-enabled searching services such as a directory assistance service or any other service or application involving a search of information. In one example implementation, an automatic speech recognition (ASR) system is provided that performs a speech recognition and database search in an iterative fashion. With each iteration, feedback may be provided to the user presenting potentially relevant results. In one specific ASR system, a user desiring to locate information relating to a particular entity or object provides an utterance to the ASR. Upon receiving the utterance, the ASR determines a recognition set of potentially relevant search results related to the utterance and presents to the user recognition set information in an interface of the ASR. The recognition set information includes, for instance, reference information stored internally at the ASR for a plurality of potentially relevant recognition results. The recognition set information may be used as input to the ASR providing a feedback mechanism. In one example implementation, the recognition set information may be used to determine a restricted grammar for performing a further recognition.

Various embodiments are disclosed for a services policy communication system and method. In some embodiments, a communications device implements a service profile for assisting control of the communications device use of a service on a network, in which the service profile includes service policy settings; monitors use of the service based on the service profile; and modifies a service policy setting to achieve a service usage goal.

A system for electric grid utilization and optimization comprising a communications interface executing on a network-connected server and adapted to receive information from a plurality of iNodes, the plurality of iNodes comprising a source iNode, a sink iNode, a plurality of transmission or distribution iNodes, an event database coupled to the communications interface and adapted to receive events from a plurality of iNodes via the communications interface, a modeling server coupled to the communications interface, and a statistics server coupled to the event database and the modeling server, wherein the modeling server, receives a request to establish an allocation of at least one of transmission losses, distribution losses, and ancillary services to a specific sink iNode, computes at least one virtual path for electricity flow between a source iNode and the specific sink iNode, the computed path being determined based on optimization of perceived comfort of users in affected areas.

Device assisted services (DAS) install techniques are provided in accordance with some embodiments. In some embodiments, DAS install techniques for providing service processors for mobile devices are provided. In some embodiments, DAS install techniques for downloading/installing new and/or updated service processors for mobile devices are provided. In some embodiments, DAS install techniques for providing verified service processors for mobile devices are provided. In some embodiments, DAS install techniques for providing secured service processors for mobile devices are provided. In some embodiments, DAS install techniques include determining if a communications device in communication with a wireless network includes a service processor for assisting control of the communications device use of a service on the wireless network, in which the service processor includes a service profile that includes a plurality of service policy settings, and in which the service profile is associated with a service plan that provides for access to the service; and verifying the service processor. In some embodiments, DAS install techniques include providing a generic first version service processor for downloading and installing a second version service processor.

A system for amending implementation instructions for any number or combination of Emergency Auxiliary Services, the Emergency Auxiliary Services being effected according to the implementation instructions regarding at least one predetermined receiver after a triggering communication is placed from a subscribing communication instrument includes: (a) A change ordering means for effecting the amending. The change ordering means is exercised by a service requesting entity using the subscribing communication entity. (b) An instruction amending means coupled with the subscribing communication entity. The instruction amending means responds to the change ordering means to effect the amending.

Systems and methods are provided for combined social behavior tracking, online surveillance and web bot software technologies via a mobile device or computer for tracking online consumer behavior and data, cookies, embedded advertisements, predicting online consumer behavior, buying patterns by monitoring online activities, online communications, search inquiries, social networking, social plugins, social applications, advertisements, purchasing, behavior, and buying patterns, consumer address books and contact lists, blogs, chat rooms, friends, acquaintances and strangers, instant messaging, text chat, internet forum, service providers, travel and hospitality, real estate, educational services, ancillary services (as defined herein) and delivery system for behavior targeting and filtering of coupons, mobile services, products, goods and services, advertisements and service providers and related company information on a three dimensional geospatial platform using multi-dimensional and scalable geospatial mapping associated with entities providing and/or members of the service and/or social networking.

This invention relates to methods for controlling and monitoring access to network servers. In particular, the process described in the invention includes client-server sessions over the Internet. In this environment, when the user attempts to access an access-controlled file, the server subjects the request to a secondary server which determines whether the client has an authorization or valid account. Upon such verification, the user is provided with a session identification which allows the user to access to the requested file as well as any other files within the present protection domain.

A listing service tracking system and method for tracking a user's interaction with a listing service operates on a core tracking platform that utilizes a “lead” based concept to allow a user to efficiently and concurrently manage a large number of different leads initiated on one or more listing services. In an exemplary embodiment, the core listing service tracking platform is a software application that can be adapted to track a user's interaction with various types of listing services and to communicate with and integrate various types of ancillary services, such as e-mail, calendar systems, alerts systems, and the like.

A method for grouping Human Interface Devices (HIDs) into a multi-head display is provided. The HIDs are identified as either “primary” or “secondaries”. A computational-service policy module is consulted when a new HID connects to the network. If the HID is identified as a secondary, the module consults all servers within a group to see if the primary presently has an active session connected to any of the servers. If the primary is being controlled by the same server to which the secondary is connected, the session connection information for the primary is augmented to indicate that the secondary is attached to the same session, and this information is disseminated to the interested software entities. The associated session may then provide multi-head outout to the secondary. If the primary is being controlled by another server in the group, the secondary re-attaches to the server that is hosting the primary.

This invention relates to methods for controlling and monitoring access to network servers. In particular, the process described in the invention includes client-server sessions over the Internet. In this environment, when the user attempts to access an access-controlled file, the server subjects the request to a secondary server which determines whether the client has an authorization or valid account. Upon such verification, the user is provided with a session identification which allows the user to access to the requested file as well as any other files within the present protection domain.

A casino all-in-one kiosk includes a card issuing unit that enables self service registration and dispensing of casino loyalty cards, in addition to cash-dispensing, and ticket redemption functions. The kiosk may also be adapted to provide ancillary services such as hotel check-in/check-out, reservations and ticketing, and coupon printing, and may further be integrated with a financial services network to provide banking and credit card services.

Some embodiments provide an elastic architecture for providing a service in a computing system. To perform a service on the data messages, the service architecture uses a service node (SN) group that includes one primary service node (PSN) and zero or more secondary service nodes (SSNs). The service can be performed on a data message by either the PSN or one of the SSN. However, in addition to performing the service, the PSN also performs a load balancing operation that assesses the load on each service node (i.e., on the PSN or each SSN), and based on this assessment, has the data messages distributed to the service node(s) in its SN group. Based on the assessed load, the PSN in some embodiments also has one or more SSNs added to or removed from its SN group. To add or remove an SSN to or from the service node group, the PSN in some embodiments directs a set of controllers to add (e.g., instantiate or allocate) or remove the SSN to or from the SN group. Also, to assess the load on the service nodes, the PSN in some embodiments receives message load data from the controller set, which collects such data from each service node. In other embodiments, the PSN receives such load data directly from the SSNs.

Some embodiments provide an elastic architecture for providing a service in a computing system. To perform a service on the data messages, the service architecture uses a service node (SN) group that includes one primary service node (PSN) and zero or more secondary service nodes (SSNs). The service can be performed on a data message by either the PSN or one of the SSN. However, in addition to performing the service, the PSN also performs a load balancing operation that assesses the load on each service node (i.e., on the PSN or each SSN), and based on this assessment, has the data messages distributed to the service node(s) in its SN group. Based on the assessed load, the PSN in some embodiments also has one or more SSNs added to or removed from its SN group. To add or remove an SSN to or from the service node group, the PSN in some embodiments directs a set of controllers to add (e.g., instantiate or allocate) or remove the SSN to or from the SN group. Also, to assess the load on the service nodes, the PSN in some embodiments receives message load data from the controller set, which collects such data from each service node. In other embodiments, the PSN receives such load data directly from the SSNs.

Some embodiments provide an elastic architecture for providing a service in a computing system. To perform a service on the data messages, the service architecture uses a service node (SN) group that includes one primary service node (PSN) and zero or more secondary service nodes (SSNs). The service can be performed on a data message by either the PSN or one of the SSN. However, in addition to performing the service, the PSN also performs a load balancing operation that assesses the load on each service node (i.e., on the PSN or each SSN), and based on this assessment, has the data messages distributed to the service node(s) in its SN group. Based on the assessed load, the PSN in some embodiments also has one or more SSNs added to or removed from its SN group. To add or remove an SSN to or from the service node group, the PSN in some embodiments directs a set of controllers to add (e.g., instantiate or allocate) or remove the SSN to or from the SN group. Also, to assess the load on the service nodes, the PSN in some embodiments receives message load data from the controller set, which collects such data from each service node. In other embodiments, the PSN receives such load data directly from the SSNs.

Methods, systems, and configured storage media are provided for flexible data mirroring. In particular, the invention provides local-remote role reversal, implementation of hot standby server status through a “media not ready” signal, several alternate buffer contents and buffering schemes, transactioning, many-to-one mirroring through use of “virtual” remote mirroring units, identification of frequently accessed data without application-specific knowledge but based instead on an application's logged and analyzed behavior, and use of the secondary server in a non-authoritative manner.

In a network of primary and secondary servers having individual databases which are mirrored to each other, there is provided a method to increase resource availability by removal, of already-utilized audit files onto external storage. A TRACKER program for expediting the update of the secondary database will initiate a CopyAudit program which offloads the audit files on the secondary server and then signals the primary server to offload the audit file, of the primary, onto external storage.

Unfilled prescriptions are submitted to a registry comprising pre-qualified pharmacies for a “reverse auction” in which the pharmacies bid for the opportunity to fill the prescription. The pharmacies are allowed to bid based on price and/or offering ancillary services. The auction may also be used to bid on supplying specified pharmaceutical cognitive services. The method may also include obtaining cost comparisons with generic substitutes or similar alternative pharmaceutical products. The system may further comprise automatically requesting a review by the prescriber for a list of similar substitutes or prior-authorization for third-party payers. The winner of the reverse auction is selected by the customer.

A system for providing a single point of sale for transactions involving at least one of transfer of real estate, maintenance of real estate, improvement of real estate, and selection of an ancillary service, the system comprising a user interface device to allow a user to input and retrieve information specific to at least one of the transfer of real estate, the maintenance of real estate, the improvement of real estate, and the selection of the ancillary service, a database wherein information specific to at least one of the transfer of real estate, the maintenance of real estate, the improvement of real estate, and the ancillary service resides and financial information specific to the user, and real estate data specific to real estate also resides, wherein the user can use the user interface device to at least one of sell real estate, purchase real estate, secure a line of credit, use the line of credit to maintain the real estate, use the line of credit to improve the real estate, and use the line of credit to purchase the ancillary service, and wherein a user is able to obtain information about a service provider without providing user specific information.

This invention provides a novel switch for use in a telecommunications network that is capable of interacting with a voice assisted services server, such as a voice activated dialing (VAD) server. The switch is configured to set-up a calling session between an originating terminal and the VAD server that creates a voice connection between the user at the originating terminal and the VAD server, the voice connection passing through the switch. The VAD server can then in response to a spoken utterance indicative of the party the user wishes to call, generate a transcription of the utterance and extract from a database the telephone number associated with this transcription. The VAD server then formulates a call session redirect message in which is embedded the telephone number of the party the user wishes to call. This call session redirect message is received by the switch and the command implemented such that the call session is redirected toward the desired location. After this procedure is completed, the connection between the switch and the VAD is released. The invention also extends to a novel voice assisted services server capable of remotely effecting call management at a switch based on a spoken utterance conveyed to the voice assisted services server over a voice connection. Further, the invention also extends to methods for operating a switch and a voice assisted services server to implement the above described functionalities. Yet, the invention also extends to a novel method and apparatus to effect billing operations allowing to differentiate for a single call session the part of the call session involving the voice assisted services server and the part following the call session redirect event.

A method, system and program product for quantifying risk of unserved energy in an energy system using a digital simulation. An energy demand forecast is generated based at least in part on a weather model for near term future periods. A plurality of energy supply resources are committed to meet the plurality of energy demand assisted by a plurality of storage devices and associated ancillary services. A probable operating status is specified for each committed energy supply resource in the energy system. Renewable energy resources such as wind, solar cells, and biofuels are also included in the models for energy supply sources. A determination is made as to whether or not the committed supply resources and storage devices are sufficient to meet the energy demand as well as determine the cost of production above a prespecified LODP and EUE.

A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pressing on the user telephone a predetermined key (e.g., “*” key), which is detectable by the directory assistance service provider as an SS7 signaling message.

The invention discloses speech processing equipment for a power intelligent auxiliary service system. The speech processing equipment comprises an acquisition module which acquires a speech signal input into the power intelligent auxiliary service system by a client, a voiceprint recognition module which is connected with the acquisition module, and recognizes the identity of the client according to voiceprint information in the speech signal, a semantic recognition module which is connected with the acquisition module and recognizes the dialogue content in the speech signal to obtain problems of the client, an emotion recognition module which is connected with the acquisition module, and recognizes the emotional state of the client according to emotion information in the speech signal, and an intelligent module which is respectively connected with the voiceprint recognition module, the semantic recognition module and the emotion recognition module and makes an intelligent reply decision according to the identity of the client, the posed problems and the emotional state of the client. The speech processing equipment and a speech processing method for the power intelligent auxiliary service system disclosed by the invention can automatically analyze and process speech information of the client to timely, quickly and effectively solve the demands of the client and enhance the client experience so as to facilitate a more efficient, intelligent and value-added business process of the power intelligent auxiliary service system.

A system for providing voice mail backup on a secondary server including two or more distributed voice mail servers. Each distributed voice mail server includes a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a voice mail control module, a call status module, a call transfer module, a voice mail migration module, a storage module, an audio encoding/decoding module, a configuration module, an extension library module, and a telephony application programming interface (TAPI) interface module. Each server is capable of storing a voice message for an extension serviced by a remote server if the remote server is unavailable.