The invention discloses a
client loyalty and right dynamic adjustment realization method based on a telecommunication BSS
system, and relates to the technical field of resource evaluation. Comprising the following steps: step 1, based on a telecommunication BSS
system, collecting customer behavior data, designing a general
event model, defining a behavior
event type according to the general
event model, storing a behavior event, verifying the behavior event, storing the behavior event for future reference if the
verification is passed, and rejecting duplicate events; 2, an integral calculation engine is used for configuring integral rules and dynamically calculating integral, 3, a grade layering model is constructed, a corresponding evaluation rule is defined for each grade, and grade rapid evaluation is triggered according to an evaluation triggering mechanism, and 4, a right and interest matching mechanism is defined; 5, multi-channel display and real-time linkage of related service systems are carried out; and step 6, creating a life cycle model, defining loyalty life cycles of the customer by using the life cycle model, including a new network access period, an active period, a stable period, a
silence period, a loss period and a regression period, and matching different incentive measures according to the loyalty life cycles of the customer.