44 results about "Online counseling" patented technology

The invention discloses a double-engine government affair question and answer method based on large model fine tuning and RAG retrieval, belongs to the field of government affair digitization and natural language processing, and combines large model language understanding generation ability, retrieval enhancement generation technology and a structured reasoning mode. The defects of a traditional government affair question and answer method in the aspects of dynamic policy response, complex semantic understanding and compliance control are overcome. Government affair field knowledge is adapted through large-model fine adjustment, and high-precision and timeliness answering of government affair consultation is realized in combination with vector retrieval and a dynamic updating mechanism. The core innovation of the method lies in deep fusion of a double-engine architecture and dynamic knowledge management, the accuracy and response efficiency of government affair questions and answers are improved on the premise of ensuring policy compliance, and the method is suitable for intelligent upgrading of scenes such as government affair service halls and online consultation platforms.

The embodiment of the invention provides an online consultation method, system and device, a storage medium and a program product. The method comprises the following steps that in response to a received session request of a user client, a target customer service type is selected from a manual customer service type and an intelligent customer service type according to a preset selection strategy, and the session request is sent by the user client in response to a triggering operation of a user for media information published by a publisher; the manual customer service type and the intelligent customer service type both have the probability of being selected in a preset selection strategy; a session is created according to the target customer service type, the receiver of the session is the target customer service of the publisher, and the target customer service belongs to the target customer service type; and response data for the first target session request is sent to the user client, so that the user client displays a consultation page, and the consultation page comprises the session box. According to the technical scheme provided by the embodiment of the invention, the media information access experience of the user can be effectively improved, so that the clue conversion rate of the media information is improved.

The invention discloses a liver transplantation post-operation intelligent management system and method based on multi-modal monitoring and AI. The method comprises the following steps that S1, physiological parameters, biomarker data, iconography data and self-reporting data of a patient are collected in real time; s2, carrying out preprocessing, feature extraction and fusion on the collected data, and predicting the postoperative complication risk of the patient by using a risk prediction model; s3, generating a personalized management strategy by using a reinforcement learning algorithm according to a risk prediction result, and providing early warning information and intervention suggestions for medical personnel and patients; s4, according to the postoperative management plan and the doctor's advice of the patient, a fixed-point medication reminding function is set, a personalized medication scheme is generated, and medication compliance of the patient is monitored; and S5, the patient makes an appointment for remote medical services, selects appropriate doctors and time to carry out video inquiry or online consultation, and records inquiry content.

The invention relates to the technical field of artificial intelligence, and discloses an artificial intelligence assisted psychological assessment system. The artificial intelligence assisted psychological assessment system comprises a data collection module, a data analysis module, a scale generation module, a result presentation module, a user interaction module, an online AI consultation module and a modal selection and decision optimization module, according to the artificial intelligence assisted psychological assessment method, personalized and accurate psychological health assessment and intervention are realized through the steps of multi-modal data collection, psychological state modeling, data analysis, scale generation, result presentation, modal optimization, online consultation and the like, and the assessment efficiency and accuracy are improved; according to the method, accurate and personalized psychological assessment and intervention are provided through multi-modal data collection and analysis, information entropy optimization, variational reasoning data analysis and personalized scale generation; compared with the prior art, the accuracy and efficiency of evaluation and the user experience are improved.

The invention discloses an accompanying diagnosis system based on an online consultation service, relates to the technical field of medical data processing, and solves the problems that a traditional accompanying diagnosis system is inaccurate in demand classification and low in triage efficiency and an online consultation demand is difficult to convert into an effective outpatient service. The patient demand acquisition module extracts a feature vector Fpd of diagnosis related data, and the demand classification module determines demand splitting and matching adjustment by calculating a composite demand association degree Fgx; the doctor-patient matching module optimizes a doctor recommendation sequence by calculating a dynamic triage adjustment coefficient Fdz; the demand conversion module calls a hospital business system API to query medical resources, counts a successful scheduling frequency Rac, a total scheduling attempt frequency Rat and a resource availability rate Rar to calculate a resource scheduling success rate Rds, and adjusts demand distribution according to the Rds; the demand conversion rate Ctr is calculated, and the matching strategy, the reservation mechanism and the patient guidance are optimized according to the Ctr, so that the success rate of conversion from the online demand to the offline service is improved, and the efficiency of the accompanying diagnosis system and the patient diagnosis experience are improved.

A system includes a processor that collects data representing activity levels, sleep patterns, and food intake from an information collection device attached to a dog, transmits the collected data to an analysis server, wherein the analysis server inputs the collected data into a generative artificial intelligence model and analyzes the data, transmits analysis results to a terminal and notifies a user, receives user input regarding questions or symptoms of the dog and generates advice using the generative artificial intelligence model, transmits the generated advice to the terminal for display to the user, and provides online consultation reservation with a veterinarian.

1. The name of the design product: electronic device with cartoon image dynamic online customer service consultation user interface. 2. The use of the design product: an electronic device. 3. The design points of the design product: the content of the graphical user interface in the screen. 4. The picture or photo that best indicates the design points: design 1 front view. 5. The entity product is a common design, and other views are omitted. 6. Design 1 is designated as the basic design. 7. The use of the graphical user interface: the design product is used for enterprise website platform consultation. When users visit the website, they can conduct online consultation by clicking different buttons of online customer service on the page. 8. The human-computer interaction mode of the graphical user interface: design 1 front view, design 2 front view, design 3 front view, and design 4 front view are all initial interface diagrams; design 1 interface change state diagram is the interface change state diagram based on design 1 front view, automatically scrolling complete subtitles and automatically playing IP image animation, wherein the enterprise IP image circulates to welcome users by opening hands, and the left side circulates to display "xxxx company welcomes you!" subtitles from bottom to top; design 2 interface change state diagram is the interface change state diagram based on design 2 front view, moving the mouse to the blue telephone icon, wherein the consultation hotline is displayed, and the telephone information can be copied through the mouse; design 3 interface change state diagram is the interface change state diagram based on design 3 front view, moving the mouse to the blue email icon, wherein the email information is displayed; design 4 interface change state diagram is the interface change state diagram based on design 4 front view, moving the mouse to the blue communication icon, wherein the scan code information and text are displayed.

According to the sharing scheme for online consultation provided by the invention, in the process that the first user on the first equipment side carries out online consultation on the second user on the second equipment side, the monitored same-screen sharing operation triggered through the session page of online consultation is responded; therefore, the sharing selection window displaying the at least one page is displayed on the first device needing to share the screen content, and when it is determined that the selection result made by the first user through the sharing selection window is sharing, the target page selected by the first user from the at least one page is shared to the second device to be displayed. The second user can directly communicate with the first user according to the displayed target page, or the second user can remotely operate and view the displayed target page and communicate with the first user according to the operation view result. Visibly, according to the scheme, the same-screen sharing function is supported in the online session, so that the communication experience between users can be improved, and particularly, the customer service quality can be effectively improved in a customer service scene.

To provide expertise that is difficult to access more widely by providing an online counseling service obtained by combining a generative AI and an expert familiar with developmental disabilities in the current situation with limited advice experts for parents raising children with developmental disabilities.SOLUTION: A system is a system for providing parents raising a child having developmental disabilities with an online counseling service, and includes a generative AI and an expert familiar with developmental disabilities.SELECTED DRAWING: Figure 1

The invention discloses a message pushing method and device, and the method comprises the steps: monitoring the online state of a user in real time when online consultation is started, obtaining the latest consultation reply information when the online state of the user is monitored to be an offline state, and taking the consultation reply information as offline information; performing message value analysis on the offline information to obtain a value level corresponding to the offline information, the value level including a push level and a non-push level; and processing the offline information according to the value level so as to end the current online consultation or push the offline information to the user. According to the message pushing method and device, the online state of the user is monitored in real time, value analysis is conducted on the offline information, intelligent management of message pushing is achieved, it is guaranteed that the user can receive important information, excessive interference to the user is avoided, and the user experience is improved.

The invention discloses a metabolic syndrome multi-index collaborative management system and method, relates to the technical field of medical health management, and aims to solve the problems of multi-index dispersed monitoring, lack of collaborative intervention and insufficient individuation in existing metabolic syndrome management. The system comprises a data acquisition module (for acquiring multiple indexes such as blood glucose, blood pressure, blood fat, BMI and the like and user behavior information), a preprocessing module (for denoising standardization), a collaborative analysis module (for analyzing index correlation and risk levels based on random forest / logistic regression), a personalized intervention module (for generating diet / exercise / medication suggestions) and a doctor-patient interaction module (for generating diet / exercise / medication suggestions). Data synchronization and online consultation; a data storage module (encrypted storage); the method corresponds to the steps. According to the method, isolated monitoring is replaced by multi-index collaborative analysis, a personalized scheme is generated in combination with individual characteristics, doctor-patient real-time linkage is achieved, management compliance and intervention accuracy are improved, the risk of metabolic syndrome complications is effectively reduced, and the method is suitable for clinical and home health management.

The invention relates to the technical field of digital data processing, in particular to a seat side customer emotion recognition method based on a large model. The recognition method comprises the following steps: for online consultation of a customer, judging whether incoming call consultation is performed within a past period of time and an incoming call text is matched with a sensitive word, and if not, continuously performing online monitoring; if yes, switching to manual service; the manual service converts the voice text into a character text; the input of the client is an input text at the t moment; based on a bright electric power large model and in combination with a cue word project, customer emotions are classified according to satisfactory, neutral and negative emotions, the satisfactory and neutral emotions are not distinguished in emotion intensity, and the negative emotions are distinguished into mild, moderate and high emotions. Through the emotion recognition result, negative emotion grade scoring is performed on the negative emotion customer, the seat personnel are assisted to quickly determine a solution, the pressure of the seat personnel is greatly relieved, and the customer experience is improved.

The application provides an intestinal preparation quality real-time evaluation and whole-process management system based on artificial intelligence, which comprises the following functions: patient end provides intestinal preparation start time setting, laxative type selection, examination process and matters needing attention query and online consultation function; medical staff end provides patient management, progress and cleanliness score monitoring, early warning processing, data export and message interaction function, wherein the intelligent data acquisition module acquires multi-dimensional data; the artificial intelligence dynamic scoring module analyzes the data based on a deep learning model, generates a cleanliness pre-score and determines a quality grade; the active early warning and intervention module analyzes the data in real time, issues an early warning and provides intervention suggestions; the medical examination result closed-loop verification module receives the doctor's score after colonoscopy, compares and analyzes the pre-score, and optimizes the evaluation model. The application realizes the standardized guidance, active risk early warning and closed-loop optimization management of the intestinal preparation process, effectively improves the preparation quality, guarantees the safety of patients and optimizes the clinical decision-making.

This item is the interior of a passenger compartment of a medical vehicle. The passenger compartment is composed of a bed and a counter table, and is arranged so that the bed is in front of the user (patient or medical professional, etc.) when he or she gets in from the boarding / disembarking area. In addition, the counter table integrated with the bed houses various mechanisms (operating unit, outlet unit, ventilation port, etc.) necessary for the work of medical professionals. This configuration ensures smooth movement of the user and improves work efficiency, making it a favorable arrangement for home visits and online medical treatment. If necessary, additional equipment such as a monitor work table for placing a monitor for online medical treatment, an auxiliary seat, and a sink can be added. An example of the state with the additional equipment added is shown in the "Reference diagram showing the state of use".

This invention discloses a companion consultation system based on online consultation services, relating to the field of medical data processing technology. The system comprises a patient demand acquisition module that extracts feature vectors Fpd from relevant consultation data; a demand classification module that calculates the correlation degree of composite demands Fgx to determine demand splitting and matching adjustments; a doctor-patient matching module that calculates the dynamic triage adjustment coefficient Fdz to optimize the doctor recommendation order; a demand conversion module that calls the hospital's business system API to query medical resources, calculates the resource scheduling success rate Rds based on the number of successful scheduling attempts Rac, the total number of scheduling attempts Rat, and the resource availability rate Rar, and adjusts demand allocation accordingly; and a demand conversion rate Ctr that optimizes matching strategies, appointment mechanisms, and patient guidance based on Ctr, thereby improving the success rate of converting online demands into offline services and enhancing the efficiency of the companion consultation system and the patient's consultation experience.

The invention relates to the field of computing, and particularly provides an information processing method based on a consultation function and computing device.The information processing method based on the consultation function comprises the steps that in response to an input operation triggered by a first user on a system file of a target system, component library information input by the first user is collected; according to the component library information, a component library provided by the first user is determined, and the component library comprises at least one consulting component; determining component information of a target consultation component in the at least one consultation component; and according to the component information of the target consulting component, displaying a prompt icon of the target consulting component in a system page of the target system. In the embodiment of the invention, the display prompt of the consultation component can be realized by directly executing the simple processing operation on the consultation component in the component library, the information processing method of the consultation feedback function is provided in a relatively simple and convenient manner, the realization difficulty of the online consultation feedback function is reduced, and the realization efficiency of the consultation feedback function is improved.

The invention discloses a smart dormitory management system based on Internet of Things. A central data processing module is configured to receive, store and process data from each sensor and module; the environment monitoring and control module is configured to monitor the temperature, humidity and air quality in a dormitory in real time; the safety management module is configured to utilize face recognition and fingerprint recognition technologies to ensure that only authorized personnel can enter and exit a dormitory; the emotion perception module is configured to judge the emotion fluctuation state of the student through face recognition, voice analysis and behavior pattern analysis; the psychological health monitoring module is configured to monitor psychological health conditions of students in real time and provide customized psychological health suggestions or online consultation services; the personalized environment adaptation module is configured to automatically adjust the dormitory environment through the living habits and preferences of the students. According to the technical scheme, a more comfortable, safer and more efficient living environment is provided, and intelligence and humanization of dormitory management are improved.

The invention relates to an online consultation customer service test method and device, electronic equipment and a storage medium, and is applied to Mock service, the method comprises the following steps: obtaining a data request sent by a platform customer service of a third-party service, the third-party service being an enterprise-level instant messaging platform, the platform customer service being a robot customer service, and the robot customer service being an enterprise-level instant messaging platform; the data request is used for feeding back a consultation result according to consultation of a test user; if it is determined that the data request contains a Mock identifier, a test scene and a tampering rule hit by the data request are determined, and the Mock identifier is used for indicating that the data request is a test request; reading corresponding test data from a database according to the test scene, and tampering content in a response packet according to the tampering rule and the test data, the response packet being sent by the third-party service; and feeding back the tampered response packet to the platform customer service. The test efficiency can be improved.

An object of a system according to an embodiment is to comprehensively manage a health condition of a pet and provide appropriate advice and service.SOLUTION: A system includes a reception part, an analysis part, a provision part, an introduction part, a selection part, and a consultation part. The reception unit inputs information on a health condition of a pet. The analysis part analyzes the information input by the reception part to grasp the health condition. The providing unit provides advice based on the health condition grasped by the analysis unit. The introduction unit introduces appropriate pet food based on the advice provided by the providing unit. The selection unit selects the nearest animal hospital based on the advice provided by the providing unit. The consultation unit proposes online consultation with the veterinarian based on the advice provided by the providing unit.SELECTED DRAWING: Figure 1

The invention discloses a medical online consultation evaluation system, and the system comprises an obtaining module which is used for obtaining the historical treatment information and basic information of a current patient, and building an electronic health record according to the historical treatment information; the matching module is used for acquiring doctor information, generating a doctor label table and distributing a corresponding doctor to the current patient according to the historical doctor seeing information and the basic information of the current patient; the consultation module is used for the current patient to select a consultation mode for consultation, providing suggestions according to the consultation content of the current patient, and storing the consultation content of the current patient and the doctor in the database; the evaluation module is used for evaluating the doctor to obtain a doctor evaluation result; according to the method and the system, the patient can consult the doctor again according to the binding relationship between the patient and the doctor after the consultation is finished, and a corresponding health management scheme can be formulated for the patient after the consultation is finished, so that more comprehensive and continuous attention is provided, and better service experience is obtained.

The present application relates to a method, device and storage medium for responding to words in online psychological counseling. The method includes: constructing a psychological counseling word recommendation model based on the GPT network; constructing a psychological counseling word matching model based on the BERT network; training a psychological counseling word recommendation model and a psychological counseling word matching model; integrating the output results of the trained psychological counseling word recommendation model and the trained psychological counseling word matching model to construct a psychological counseling word improvement model; according to the actual application situation, using the trained psychological counseling word recommendation model and the psychological counseling word matching model to respond to the consultation of the target psychological counselor online, or using the trained psychological counseling word improvement model to respond to the consultation of the target psychological counselor online. The present application can help improve the words of response in online counseling, improve the quality of psychological counseling, and improve the efficiency of online psychological counseling.

We provide the system. [Solution] A means for receiving data entered by the user, A server including artificial intelligence for analyzing the input data, A means for generating appropriate medical information or recommended actions based on the aforementioned analysis results, Means for notifying the user of the generated information or recommended actions, Based on the aforementioned notification, a means to set up an online consultation with a doctor as needed, A system that includes this.

1. Name of the product of this design: Graphical user interface for intelligent customer service center of electronic equipment. 2. Purpose of this design product: for use in an electronic device. 3. The key design point of this appearance design product lies in the graphical user interface. 4. The picture or photo that best illustrates the key points of the design: main view. 5. Purpose of Graphical User Interface: An interactive interface used to display popular issues, provide online consultation and other services. 6. Human-computer interaction method of the graphical user interface: The main view is the main interface of the customer service center, which can be interactively displayed and viewed by clicking and sliding. Click the "Online Customer Service 8:00‑22:00" button at the bottom of the main view to enter the online customer service dialogue interface, which displays the change status Figure 1. Enter a question in the input box at the bottom of the change status diagram 1 or click the hot question option at the top of the interface to communicate with the intelligent customer service. For example, if the keyword "payment" is entered in the change state diagram 1, the interface will pop up a prompt of related questions associated with the intelligent customer service and display the change state diagram 2. 7. Other situations that require explanation Other explanations: The “×” in each view represents text and / or numbers.

To provide a service that provides on-line medical examination conducted by an industrial physician for an employee belonging to a corporation, and increase the health level of the employee while reducing cost for the corporation and the burden on the physician.SOLUTION: An information processing system 1 provides on-line medical examination for a corporation, an employee in the corporation, and a physician, as users. The information processing system comprises: a user discrimination unit 131 that discriminates whether a user applying for the on-line medical examination is the employee in the corporation; a medical examination providing unit 132 that, when the user is discriminated to be the employee, allows the physician associated with the corporation to conduct on-line medical examination for the user; and a chart management unit 133 that manages an electronic medical chart including a result of the on-line medical examination in association with an employee ID assigned to the employee.SELECTED DRAWING: Figure 5

The invention discloses an online technology consultation service method. The method specifically comprises the following steps: S1, inviting a plurality of technology suppliers to enter a consultation platform; s2, a customer accesses a consultation platform, and the consultation platform performs technology supplier display according to customer demands; s3, establishing a consultation platform as a communication channel between the client of the transit point and the technology supplier, and enabling the client to carry out technology consultation to the technology supplier through the communication channel; s4, after the customer completes the technology consultation, evaluating the technology supplier; s5, the consultation platform evaluates the quality of the technology supplier according to the evaluation information; the invention relates to the technical field of online services. According to the online technology consultation service method, more comprehensive online technology consultation services are provided for clients in a consultation platform by combining multiple technology suppliers, and quality evaluation is carried out on the technology suppliers, so that high-quality online consultation services are provided for the clients, the stickiness of the clients is effectively improved, and effective support is provided for healthy development of the consultation platform.

The system according to this embodiment aims to centrally manage children's health data and enable quick consultation with medical professionals. [Solution] The system according to this embodiment comprises a reception unit, an advice unit, a scheduling unit, a management unit, and a visualization unit. The reception unit receives input of the patient's condition. The advice unit analyzes the information received by the reception unit and provides advice on possible diagnoses and initial responses. The scheduling unit schedules online consultations with doctors based on the advice provided by the advice unit. The management unit centrally manages digitized health records of children. The visualization unit visualizes the information managed by the management unit.

The invention relates to the technical field of data analysis, is suitable for the field of enterprise finance, and provides an intelligent reply method for online consultation of factoring business, and the method comprises the steps: obtaining the real-time consultation information of a client for the factoring business; based on the real-time consultation information and a preset effective input information obtaining mode, effective input information corresponding to the real-time consultation information is determined; updating a user portrait of the client based on the effective input information; in a preset factoring service knowledge graph, factoring service association information associated with the effective input information and the updated user portrait is searched; and determining multivariate structured data consisting of the effective input information, the updated user portrait and factoring service association information as model input information of a large language model, and outputting real-time feedback information corresponding to the model input information and aiming at the real-time consultation information through the large language model. According to the technical scheme, the real-time response accuracy of factoring business consultation can be improved.

The present invention provides an information processing system, comprising: means for collecting activity amount, sleep pattern, and food intake data from an information collection means worn on a dog body; means for transmitting the collected data to a resolution server; the device is used for inputting the collected data into the generative artificial intelligence model by the analysis server and analyzing the data; the device is used for sending an analysis result to the terminal and informing a user; the device is used for receiving input about questions and dog symptoms from a user and generating suggestions through a generative artificial intelligence model; means for transmitting the generated suggestion to the terminal and displaying the suggestion to the user; a device for providing veterinary online consultation appointment functionality.

The invention belongs to the technical field of large language model services, and particularly relates to a dynamic reasoning load balancing service method for a doctor-patient dialogue model. According to the method, a collaborative optimization end-to-end service framework is constructed, and the core of the collaborative optimization end-to-end service framework is a concurrent sensing dynamic routing mechanism; the mechanism can monitor the amount of concurrent requests of doctor-patient dialogues in real time, and intelligently route the requests to heterogeneous reasoning replica clusters with different parallel (such as tensor parallel and replica parallel) strategies, so that the problem that when an existing service architecture faces a low-concurrency and high-concurrency mixed load, the concurrency of the doctor-patient dialogues is influenced is effectively solved. The problem of resource waste or request blocking caused by adopting static single configuration is solved, and elastic and efficient utilization of computing resources is achieved. Experimental results prove that the effect of the method is remarkably better than that of the existing technical method in the aspects of improving the overall throughput of a doctor-patient dialogue system, reducing the average waiting time of the users and supporting simultaneous online consultation of larger-scale users.

AI based ubiquitous online consultations method and system is disclosed. A computer-implemented method comprises receiving an electronic input from one or more service providers, wherein the electronic input includes a set of credentials associated with the one or more service providers worldwide. The method further comprises verifying the one or more service providers based on the set of credentials that are validated from one or more regulatory authorities including licensing authority, certification authority, and professional association; and preparing a database of service providers by including the verified one or more service providers. The method further comprises implementing an access control mechanism based on a user's role, permission, and authentication credentials to prevent unauthorized access from viewing or modifying the database. The method further comprises employing an encryption protocol to encrypt the database at rest and in transit.