56 results about "Online counseling" patented technology

The invention discloses a double-engine government affair question and answer method based on large model fine tuning and RAG retrieval, belongs to the field of government affair digitization and natural language processing, and combines large model language understanding generation ability, retrieval enhancement generation technology and a structured reasoning mode. The defects of a traditional government affair question and answer method in the aspects of dynamic policy response, complex semantic understanding and compliance control are overcome. Government affair field knowledge is adapted through large-model fine adjustment, and high-precision and timeliness answering of government affair consultation is realized in combination with vector retrieval and a dynamic updating mechanism. The core innovation of the method lies in deep fusion of a double-engine architecture and dynamic knowledge management, the accuracy and response efficiency of government affair questions and answers are improved on the premise of ensuring policy compliance, and the method is suitable for intelligent upgrading of scenes such as government affair service halls and online consultation platforms.

The present application discloses a question answer recommendation method, a storage medium, and an electronic device. The method comprises: obtaining a question to be answered, wherein said question is a question associated with a question-and-answer online consultation service in a preset knowledge field; performing intention recognition on said question to obtain a recognition result, wherein the recognition result is used for recognizing a classification label corresponding to said question from the preset knowledge field; and on the basis of said question and the recognition result, recommending a target answer matching said question. The present application solves the technical problem in the prior art of low question recommendation result accuracy caused by a means of directly recalling data on the basis of user input for question answer recommendation.

The invention discloses a hair care comb control system and method based on hair quality detection, and relates to the technical field of hair quality detection.A personalized application mode of a hair care comb is started according to user hair quality data and preference information, when the user hair quality data is abnormal, multi-level alarm instructions are sent to the outside, and alarm channels are switched; the hair quality management knowledge graph gives improvement measures according to the hair quality data of the user, the hair-care comb product database recommends corresponding products for the user, and recommendation matching of the products and the improvement measures is dynamically adjusted; the method comprises the following steps that: a hair-care comb optimizes improvement measures and then sends the improvement measures to a user, if the hair quality still has specific abnormity, the hair-care comb pushes content to the user and provides online consultation service, and the pushing frequency of paid consultation service is constrained according to a plurality of latest continuous abnormity degrees. The method prevents the user from neglecting the current hair quality problem, updates and switches the alarm channel, and ensures that the user can give feedback when the user neglects the alarm instruction or does not receive the alarm instruction.

The embodiment of the invention provides an online consultation method, system and device, a storage medium and a program product. The method comprises the following steps that in response to a received session request of a user client, a target customer service type is selected from a manual customer service type and an intelligent customer service type according to a preset selection strategy, and the session request is sent by the user client in response to a triggering operation of a user for media information published by a publisher; the manual customer service type and the intelligent customer service type both have the probability of being selected in a preset selection strategy; a session is created according to the target customer service type, the receiver of the session is the target customer service of the publisher, and the target customer service belongs to the target customer service type; and response data for the first target session request is sent to the user client, so that the user client displays a consultation page, and the consultation page comprises the session box. According to the technical scheme provided by the embodiment of the invention, the media information access experience of the user can be effectively improved, so that the clue conversion rate of the media information is improved.

The invention discloses a liver transplantation post-operation intelligent management system and method based on multi-modal monitoring and AI. The method comprises the following steps that S1, physiological parameters, biomarker data, iconography data and self-reporting data of a patient are collected in real time; s2, carrying out preprocessing, feature extraction and fusion on the collected data, and predicting the postoperative complication risk of the patient by using a risk prediction model; s3, generating a personalized management strategy by using a reinforcement learning algorithm according to a risk prediction result, and providing early warning information and intervention suggestions for medical personnel and patients; s4, according to the postoperative management plan and the doctor's advice of the patient, a fixed-point medication reminding function is set, a personalized medication scheme is generated, and medication compliance of the patient is monitored; and S5, the patient makes an appointment for remote medical services, selects appropriate doctors and time to carry out video inquiry or online consultation, and records inquiry content.

The invention relates to the technical field of artificial intelligence, and discloses an artificial intelligence assisted psychological assessment system. The artificial intelligence assisted psychological assessment system comprises a data collection module, a data analysis module, a scale generation module, a result presentation module, a user interaction module, an online AI consultation module and a modal selection and decision optimization module, according to the artificial intelligence assisted psychological assessment method, personalized and accurate psychological health assessment and intervention are realized through the steps of multi-modal data collection, psychological state modeling, data analysis, scale generation, result presentation, modal optimization, online consultation and the like, and the assessment efficiency and accuracy are improved; according to the method, accurate and personalized psychological assessment and intervention are provided through multi-modal data collection and analysis, information entropy optimization, variational reasoning data analysis and personalized scale generation; compared with the prior art, the accuracy and efficiency of evaluation and the user experience are improved.

According to the child brain development assessment and training system, method and device and the storage medium, parents or guardians can conveniently perform preliminary assessment on the brain development of children at home in an intelligent interaction mode. The evaluation report not only can provide scores of the children in various development fields, but also can give targeted education training suggestions, so that an online consultation platform is provided for families with further questions, and parents or guardians are helped to better guide and support the development of the children; in addition, the system has the advantages of being easy to operate, low in cost, wide in application range and the like. Parents or guardians do not need professional background knowledge and only need to complete evaluation according to system prompts, and a professional brain development evaluation preliminary result can be obtained. Meanwhile, the system is also suitable for various family environments, and parents or guardians can carry out testing at home in good time without reserving professional institutions or waiting for visits of professionals.

Provide continuous online medical care to patient users. [Solution] A method for providing online medical care to a patient user, in which a control unit of a first hospital terminal accepts an application for online medical care from the patient user terminal of the patient user and transfers the application to an SNS server. A control unit of a server terminal accepts medical interview information from the patient user via the SNS server and transmits the medical interview information to a second hospital terminal. The second hospital terminal generates diagnostic information for the patient user based on the results of the online medical care with the patient user and transmits the diagnostic information to the patient user terminal.

The invention discloses an accompanying diagnosis system based on an online consultation service, relates to the technical field of medical data processing, and solves the problems that a traditional accompanying diagnosis system is inaccurate in demand classification and low in triage efficiency and an online consultation demand is difficult to convert into an effective outpatient service. The patient demand acquisition module extracts a feature vector Fpd of diagnosis related data, and the demand classification module determines demand splitting and matching adjustment by calculating a composite demand association degree Fgx; the doctor-patient matching module optimizes a doctor recommendation sequence by calculating a dynamic triage adjustment coefficient Fdz; the demand conversion module calls a hospital business system API to query medical resources, counts a successful scheduling frequency Rac, a total scheduling attempt frequency Rat and a resource availability rate Rar to calculate a resource scheduling success rate Rds, and adjusts demand distribution according to the Rds; the demand conversion rate Ctr is calculated, and the matching strategy, the reservation mechanism and the patient guidance are optimized according to the Ctr, so that the success rate of conversion from the online demand to the offline service is improved, and the efficiency of the accompanying diagnosis system and the patient diagnosis experience are improved.

A system includes a processor that collects data representing activity levels, sleep patterns, and food intake from an information collection device attached to a dog, transmits the collected data to an analysis server, wherein the analysis server inputs the collected data into a generative artificial intelligence model and analyzes the data, transmits analysis results to a terminal and notifies a user, receives user input regarding questions or symptoms of the dog and generates advice using the generative artificial intelligence model, transmits the generated advice to the terminal for display to the user, and provides online consultation reservation with a veterinarian.

1. The name of the design product: electronic device with cartoon image dynamic online customer service consultation user interface. 2. The use of the design product: an electronic device. 3. The design points of the design product: the content of the graphical user interface in the screen. 4. The picture or photo that best indicates the design points: design 1 front view. 5. The entity product is a common design, and other views are omitted. 6. Design 1 is designated as the basic design. 7. The use of the graphical user interface: the design product is used for enterprise website platform consultation. When users visit the website, they can conduct online consultation by clicking different buttons of online customer service on the page. 8. The human-computer interaction mode of the graphical user interface: design 1 front view, design 2 front view, design 3 front view, and design 4 front view are all initial interface diagrams; design 1 interface change state diagram is the interface change state diagram based on design 1 front view, automatically scrolling complete subtitles and automatically playing IP image animation, wherein the enterprise IP image circulates to welcome users by opening hands, and the left side circulates to display "xxxx company welcomes you!" subtitles from bottom to top; design 2 interface change state diagram is the interface change state diagram based on design 2 front view, moving the mouse to the blue telephone icon, wherein the consultation hotline is displayed, and the telephone information can be copied through the mouse; design 3 interface change state diagram is the interface change state diagram based on design 3 front view, moving the mouse to the blue email icon, wherein the email information is displayed; design 4 interface change state diagram is the interface change state diagram based on design 4 front view, moving the mouse to the blue communication icon, wherein the scan code information and text are displayed.

According to the sharing scheme for online consultation provided by the invention, in the process that the first user on the first equipment side carries out online consultation on the second user on the second equipment side, the monitored same-screen sharing operation triggered through the session page of online consultation is responded; therefore, the sharing selection window displaying the at least one page is displayed on the first device needing to share the screen content, and when it is determined that the selection result made by the first user through the sharing selection window is sharing, the target page selected by the first user from the at least one page is shared to the second device to be displayed. The second user can directly communicate with the first user according to the displayed target page, or the second user can remotely operate and view the displayed target page and communicate with the first user according to the operation view result. Visibly, according to the scheme, the same-screen sharing function is supported in the online session, so that the communication experience between users can be improved, and particularly, the customer service quality can be effectively improved in a customer service scene.

The invention discloses an intelligent psychological state interpretation and scheme pushing method and device, equipment and a medium, and the method comprises the steps that an automatic emotion recognition system obtains psychological description information, and analyzes the psychological description information to obtain a target psychological problem; an evaluation questionnaire matched with the target psychological question is pushed, and an interpretation report is generated according to an evaluation result fed back by the evaluation questionnaire; and pushing a matched psychological adjustment scheme according to the interpretation report and the historical behavior data. According to the technical scheme provided by the embodiment of the invention, an online consultation platform for realizing psychological interpretation and scheme pushing functions can be provided, the accuracy of a psychological problem recognition result of a user is improved, a personalized and highly targeted psychological problem solution is provided for the user, and the intelligence of a psychological state interpretation method is realized.

To provide expertise that is difficult to access more widely by providing an online counseling service obtained by combining a generative AI and an expert familiar with developmental disabilities in the current situation with limited advice experts for parents raising children with developmental disabilities.SOLUTION: A system is a system for providing parents raising a child having developmental disabilities with an online counseling service, and includes a generative AI and an expert familiar with developmental disabilities.SELECTED DRAWING: Figure 1

The invention discloses a message pushing method and device, and the method comprises the steps: monitoring the online state of a user in real time when online consultation is started, obtaining the latest consultation reply information when the online state of the user is monitored to be an offline state, and taking the consultation reply information as offline information; performing message value analysis on the offline information to obtain a value level corresponding to the offline information, the value level including a push level and a non-push level; and processing the offline information according to the value level so as to end the current online consultation or push the offline information to the user. According to the message pushing method and device, the online state of the user is monitored in real time, value analysis is conducted on the offline information, intelligent management of message pushing is achieved, it is guaranteed that the user can receive important information, excessive interference to the user is avoided, and the user experience is improved.

The invention relates to an online consultancy system and algorithm that can operate continuously 24 hours a day, 7 days a week on web and mobile platforms on a cloud-based infrastructure, and a method in which these services are structured as a kind of online company clinic. The invention is the result of a study aiming to transfer the business model defined as SaaS (Software As A Service), i.e. "Software as a Service" in information technologies, to Corporate Consultancy in the form of CaaS (Consulting As A Service), i.e. "Consultancy as a Service". Until today, it aims to provide consultancy services to companies on many subjects such as management, human resources, marketing-sales, finance-accounting, digital transformation, occupational health and safety, etc. with cloud-based applications and services.

To enable many more patients to be diagnosed on-line in a prescribed time frame while suppressing a doctor's wait time, and consequently make it possible to increase processing capacity at a peak time and minimize losses of opportunity.SOLUTION: A reservation reception unit 51 receives reservations of patients exceeding the number of doctors who take care. An online counseling execution unit 52 carries out online counseling by a prescribed counselor due to the fact that there have been accesses in the prescribed time frame from the patients who have made reservations. An online diagnosis execution unit 53 places a patient who has readied for online diagnosis among the patients having received online counseling, into a wait queue for online diagnosis by a doctor.SELECTED DRAWING: Figure 4

The invention discloses a metabolic syndrome multi-index collaborative management system and method, relates to the technical field of medical health management, and aims to solve the problems of multi-index dispersed monitoring, lack of collaborative intervention and insufficient individuation in existing metabolic syndrome management. The system comprises a data acquisition module (for acquiring multiple indexes such as blood glucose, blood pressure, blood fat, BMI and the like and user behavior information), a preprocessing module (for denoising standardization), a collaborative analysis module (for analyzing index correlation and risk levels based on random forest / logistic regression), a personalized intervention module (for generating diet / exercise / medication suggestions) and a doctor-patient interaction module (for generating diet / exercise / medication suggestions). Data synchronization and online consultation; a data storage module (encrypted storage); the method corresponds to the steps. According to the method, isolated monitoring is replaced by multi-index collaborative analysis, a personalized scheme is generated in combination with individual characteristics, doctor-patient real-time linkage is achieved, management compliance and intervention accuracy are improved, the risk of metabolic syndrome complications is effectively reduced, and the method is suitable for clinical and home health management.

The invention discloses a chronic disease health management online consultation method and system, and relates to the technical field of chronic disease health online consultation. A medical record uploading unit obtains medical record data, and then after an interaction management unit receives the medical record data, an access table of the consultation is constructed in real time; then, a plurality of segment arrays converted from medical record data are converted according to a scale disk to obtain safety management data, and in the conversion process, a basic identification point and first and second conversion sites of each segment array are determined through the positions of inner circle scale points and outer circle scale points respectively mapped on a scale inner circle and a scale outer circle by adjacent segment arrays; the segment arrays with the same content have different conversion bit sequences due to the difference between the segment arrays adjacent to the segment arrays, the complexity and the cracking difficulty of medical record data conversion are further enhanced, meanwhile, the encryption logic is used for replacing a traditional secret key for encryption, and the safety of data of a user in the online consultation process is further guaranteed.

The invention relates to the technical field of digital data processing, in particular to a seat side customer emotion recognition method based on a large model. The recognition method comprises the following steps: for online consultation of a customer, judging whether incoming call consultation is performed within a past period of time and an incoming call text is matched with a sensitive word, and if not, continuously performing online monitoring; if yes, switching to manual service; the manual service converts the voice text into a character text; the input of the client is an input text at the t moment; based on a bright electric power large model and in combination with a cue word project, customer emotions are classified according to satisfactory, neutral and negative emotions, the satisfactory and neutral emotions are not distinguished in emotion intensity, and the negative emotions are distinguished into mild, moderate and high emotions. Through the emotion recognition result, negative emotion grade scoring is performed on the negative emotion customer, the seat personnel are assisted to quickly determine a solution, the pressure of the seat personnel is greatly relieved, and the customer experience is improved.

The application provides an intestinal preparation quality real-time evaluation and whole-process management system based on artificial intelligence, which comprises the following functions: patient end provides intestinal preparation start time setting, laxative type selection, examination process and matters needing attention query and online consultation function; medical staff end provides patient management, progress and cleanliness score monitoring, early warning processing, data export and message interaction function, wherein the intelligent data acquisition module acquires multi-dimensional data; the artificial intelligence dynamic scoring module analyzes the data based on a deep learning model, generates a cleanliness pre-score and determines a quality grade; the active early warning and intervention module analyzes the data in real time, issues an early warning and provides intervention suggestions; the medical examination result closed-loop verification module receives the doctor's score after colonoscopy, compares and analyzes the pre-score, and optimizes the evaluation model. The application realizes the standardized guidance, active risk early warning and closed-loop optimization management of the intestinal preparation process, effectively improves the preparation quality, guarantees the safety of patients and optimizes the clinical decision-making.

This item is the interior of a passenger compartment of a medical vehicle. The passenger compartment is composed of a bed and a counter table, and is arranged so that the bed is in front of the user (patient or medical professional, etc.) when he or she gets in from the boarding / disembarking area. In addition, the counter table integrated with the bed houses various mechanisms (operating unit, outlet unit, ventilation port, etc.) necessary for the work of medical professionals. This configuration ensures smooth movement of the user and improves work efficiency, making it a favorable arrangement for home visits and online medical treatment. If necessary, additional equipment such as a monitor work table for placing a monitor for online medical treatment, an auxiliary seat, and a sink can be added. An example of the state with the additional equipment added is shown in the "Reference diagram showing the state of use".

This invention discloses a companion consultation system based on online consultation services, relating to the field of medical data processing technology. The system comprises a patient demand acquisition module that extracts feature vectors Fpd from relevant consultation data; a demand classification module that calculates the correlation degree of composite demands Fgx to determine demand splitting and matching adjustments; a doctor-patient matching module that calculates the dynamic triage adjustment coefficient Fdz to optimize the doctor recommendation order; a demand conversion module that calls the hospital's business system API to query medical resources, calculates the resource scheduling success rate Rds based on the number of successful scheduling attempts Rac, the total number of scheduling attempts Rat, and the resource availability rate Rar, and adjusts demand allocation accordingly; and a demand conversion rate Ctr that optimizes matching strategies, appointment mechanisms, and patient guidance based on Ctr, thereby improving the success rate of converting online demands into offline services and enhancing the efficiency of the companion consultation system and the patient's consultation experience.

The invention relates to the field of computing, and particularly provides an information processing method based on a consultation function and computing device.The information processing method based on the consultation function comprises the steps that in response to an input operation triggered by a first user on a system file of a target system, component library information input by the first user is collected; according to the component library information, a component library provided by the first user is determined, and the component library comprises at least one consulting component; determining component information of a target consultation component in the at least one consultation component; and according to the component information of the target consulting component, displaying a prompt icon of the target consulting component in a system page of the target system. In the embodiment of the invention, the display prompt of the consultation component can be realized by directly executing the simple processing operation on the consultation component in the component library, the information processing method of the consultation feedback function is provided in a relatively simple and convenient manner, the realization difficulty of the online consultation feedback function is reduced, and the realization efficiency of the consultation feedback function is improved.

The invention discloses a smart dormitory management system based on Internet of Things. A central data processing module is configured to receive, store and process data from each sensor and module; the environment monitoring and control module is configured to monitor the temperature, humidity and air quality in a dormitory in real time; the safety management module is configured to utilize face recognition and fingerprint recognition technologies to ensure that only authorized personnel can enter and exit a dormitory; the emotion perception module is configured to judge the emotion fluctuation state of the student through face recognition, voice analysis and behavior pattern analysis; the psychological health monitoring module is configured to monitor psychological health conditions of students in real time and provide customized psychological health suggestions or online consultation services; the personalized environment adaptation module is configured to automatically adjust the dormitory environment through the living habits and preferences of the students. According to the technical scheme, a more comfortable, safer and more efficient living environment is provided, and intelligence and humanization of dormitory management are improved.

The invention relates to an online consultation customer service test method and device, electronic equipment and a storage medium, and is applied to Mock service, the method comprises the following steps: obtaining a data request sent by a platform customer service of a third-party service, the third-party service being an enterprise-level instant messaging platform, the platform customer service being a robot customer service, and the robot customer service being an enterprise-level instant messaging platform; the data request is used for feeding back a consultation result according to consultation of a test user; if it is determined that the data request contains a Mock identifier, a test scene and a tampering rule hit by the data request are determined, and the Mock identifier is used for indicating that the data request is a test request; reading corresponding test data from a database according to the test scene, and tampering content in a response packet according to the tampering rule and the test data, the response packet being sent by the third-party service; and feeding back the tampered response packet to the platform customer service. The test efficiency can be improved.

An object of a system according to an embodiment is to comprehensively manage a health condition of a pet and provide appropriate advice and service.SOLUTION: A system includes a reception part, an analysis part, a provision part, an introduction part, a selection part, and a consultation part. The reception unit inputs information on a health condition of a pet. The analysis part analyzes the information input by the reception part to grasp the health condition. The providing unit provides advice based on the health condition grasped by the analysis unit. The introduction unit introduces appropriate pet food based on the advice provided by the providing unit. The selection unit selects the nearest animal hospital based on the advice provided by the providing unit. The consultation unit proposes online consultation with the veterinarian based on the advice provided by the providing unit.SELECTED DRAWING: Figure 1

The invention discloses a medical online consultation evaluation system, and the system comprises an obtaining module which is used for obtaining the historical treatment information and basic information of a current patient, and building an electronic health record according to the historical treatment information; the matching module is used for acquiring doctor information, generating a doctor label table and distributing a corresponding doctor to the current patient according to the historical doctor seeing information and the basic information of the current patient; the consultation module is used for the current patient to select a consultation mode for consultation, providing suggestions according to the consultation content of the current patient, and storing the consultation content of the current patient and the doctor in the database; the evaluation module is used for evaluating the doctor to obtain a doctor evaluation result; according to the method and the system, the patient can consult the doctor again according to the binding relationship between the patient and the doctor after the consultation is finished, and a corresponding health management scheme can be formulated for the patient after the consultation is finished, so that more comprehensive and continuous attention is provided, and better service experience is obtained.

The present application relates to a method, device and storage medium for responding to words in online psychological counseling. The method includes: constructing a psychological counseling word recommendation model based on the GPT network; constructing a psychological counseling word matching model based on the BERT network; training a psychological counseling word recommendation model and a psychological counseling word matching model; integrating the output results of the trained psychological counseling word recommendation model and the trained psychological counseling word matching model to construct a psychological counseling word improvement model; according to the actual application situation, using the trained psychological counseling word recommendation model and the psychological counseling word matching model to respond to the consultation of the target psychological counselor online, or using the trained psychological counseling word improvement model to respond to the consultation of the target psychological counselor online. The present application can help improve the words of response in online counseling, improve the quality of psychological counseling, and improve the efficiency of online psychological counseling.

We provide the system. [Solution] A means for receiving data entered by the user, A server including artificial intelligence for analyzing the input data, A means for generating appropriate medical information or recommended actions based on the aforementioned analysis results, Means for notifying the user of the generated information or recommended actions, Based on the aforementioned notification, a means to set up an online consultation with a doctor as needed, A system that includes this.