29 results about "Online counseling" patented technology

The invention discloses a double-engine government affair question and answer method based on large model fine tuning and RAG retrieval, belongs to the field of government affair digitization and natural language processing, and combines large model language understanding generation ability, retrieval enhancement generation technology and a structured reasoning mode. The defects of a traditional government affair question and answer method in the aspects of dynamic policy response, complex semantic understanding and compliance control are overcome. Government affair field knowledge is adapted through large-model fine adjustment, and high-precision and timeliness answering of government affair consultation is realized in combination with vector retrieval and a dynamic updating mechanism. The core innovation of the method lies in deep fusion of a double-engine architecture and dynamic knowledge management, the accuracy and response efficiency of government affair questions and answers are improved on the premise of ensuring policy compliance, and the method is suitable for intelligent upgrading of scenes such as government affair service halls and online consultation platforms.

The invention relates to the technical field of artificial intelligence, and discloses an artificial intelligence assisted psychological assessment system. The artificial intelligence assisted psychological assessment system comprises a data collection module, a data analysis module, a scale generation module, a result presentation module, a user interaction module, an online AI consultation module and a modal selection and decision optimization module, according to the artificial intelligence assisted psychological assessment method, personalized and accurate psychological health assessment and intervention are realized through the steps of multi-modal data collection, psychological state modeling, data analysis, scale generation, result presentation, modal optimization, online consultation and the like, and the assessment efficiency and accuracy are improved; according to the method, accurate and personalized psychological assessment and intervention are provided through multi-modal data collection and analysis, information entropy optimization, variational reasoning data analysis and personalized scale generation; compared with the prior art, the accuracy and efficiency of evaluation and the user experience are improved.

A system includes a processor that collects data representing activity levels, sleep patterns, and food intake from an information collection device attached to a dog, transmits the collected data to an analysis server, wherein the analysis server inputs the collected data into a generative artificial intelligence model and analyzes the data, transmits analysis results to a terminal and notifies a user, receives user input regarding questions or symptoms of the dog and generates advice using the generative artificial intelligence model, transmits the generated advice to the terminal for display to the user, and provides online consultation reservation with a veterinarian.

1. The name of the design product: electronic device with cartoon image dynamic online customer service consultation user interface. 2. The use of the design product: an electronic device. 3. The design points of the design product: the content of the graphical user interface in the screen. 4. The picture or photo that best indicates the design points: design 1 front view. 5. The entity product is a common design, and other views are omitted. 6. Design 1 is designated as the basic design. 7. The use of the graphical user interface: the design product is used for enterprise website platform consultation. When users visit the website, they can conduct online consultation by clicking different buttons of online customer service on the page. 8. The human-computer interaction mode of the graphical user interface: design 1 front view, design 2 front view, design 3 front view, and design 4 front view are all initial interface diagrams; design 1 interface change state diagram is the interface change state diagram based on design 1 front view, automatically scrolling complete subtitles and automatically playing IP image animation, wherein the enterprise IP image circulates to welcome users by opening hands, and the left side circulates to display "xxxx company welcomes you!" subtitles from bottom to top; design 2 interface change state diagram is the interface change state diagram based on design 2 front view, moving the mouse to the blue telephone icon, wherein the consultation hotline is displayed, and the telephone information can be copied through the mouse; design 3 interface change state diagram is the interface change state diagram based on design 3 front view, moving the mouse to the blue email icon, wherein the email information is displayed; design 4 interface change state diagram is the interface change state diagram based on design 4 front view, moving the mouse to the blue communication icon, wherein the scan code information and text are displayed.

The invention discloses a metabolic syndrome multi-index collaborative management system and method, relates to the technical field of medical health management, and aims to solve the problems of multi-index dispersed monitoring, lack of collaborative intervention and insufficient individuation in existing metabolic syndrome management. The system comprises a data acquisition module (for acquiring multiple indexes such as blood glucose, blood pressure, blood fat, BMI and the like and user behavior information), a preprocessing module (for denoising standardization), a collaborative analysis module (for analyzing index correlation and risk levels based on random forest / logistic regression), a personalized intervention module (for generating diet / exercise / medication suggestions) and a doctor-patient interaction module (for generating diet / exercise / medication suggestions). Data synchronization and online consultation; a data storage module (encrypted storage); the method corresponds to the steps. According to the method, isolated monitoring is replaced by multi-index collaborative analysis, a personalized scheme is generated in combination with individual characteristics, doctor-patient real-time linkage is achieved, management compliance and intervention accuracy are improved, the risk of metabolic syndrome complications is effectively reduced, and the method is suitable for clinical and home health management.

The invention relates to the technical field of digital data processing, in particular to a seat side customer emotion recognition method based on a large model. The recognition method comprises the following steps: for online consultation of a customer, judging whether incoming call consultation is performed within a past period of time and an incoming call text is matched with a sensitive word, and if not, continuously performing online monitoring; if yes, switching to manual service; the manual service converts the voice text into a character text; the input of the client is an input text at the t moment; based on a bright electric power large model and in combination with a cue word project, customer emotions are classified according to satisfactory, neutral and negative emotions, the satisfactory and neutral emotions are not distinguished in emotion intensity, and the negative emotions are distinguished into mild, moderate and high emotions. Through the emotion recognition result, negative emotion grade scoring is performed on the negative emotion customer, the seat personnel are assisted to quickly determine a solution, the pressure of the seat personnel is greatly relieved, and the customer experience is improved.

The application provides an intestinal preparation quality real-time evaluation and whole-process management system based on artificial intelligence, which comprises the following functions: patient end provides intestinal preparation start time setting, laxative type selection, examination process and matters needing attention query and online consultation function; medical staff end provides patient management, progress and cleanliness score monitoring, early warning processing, data export and message interaction function, wherein the intelligent data acquisition module acquires multi-dimensional data; the artificial intelligence dynamic scoring module analyzes the data based on a deep learning model, generates a cleanliness pre-score and determines a quality grade; the active early warning and intervention module analyzes the data in real time, issues an early warning and provides intervention suggestions; the medical examination result closed-loop verification module receives the doctor's score after colonoscopy, compares and analyzes the pre-score, and optimizes the evaluation model. The application realizes the standardized guidance, active risk early warning and closed-loop optimization management of the intestinal preparation process, effectively improves the preparation quality, guarantees the safety of patients and optimizes the clinical decision-making.

This invention discloses a companion consultation system based on online consultation services, relating to the field of medical data processing technology. The system comprises a patient demand acquisition module that extracts feature vectors Fpd from relevant consultation data; a demand classification module that calculates the correlation degree of composite demands Fgx to determine demand splitting and matching adjustments; a doctor-patient matching module that calculates the dynamic triage adjustment coefficient Fdz to optimize the doctor recommendation order; a demand conversion module that calls the hospital's business system API to query medical resources, calculates the resource scheduling success rate Rds based on the number of successful scheduling attempts Rac, the total number of scheduling attempts Rat, and the resource availability rate Rar, and adjusts demand allocation accordingly; and a demand conversion rate Ctr that optimizes matching strategies, appointment mechanisms, and patient guidance based on Ctr, thereby improving the success rate of converting online demands into offline services and enhancing the efficiency of the companion consultation system and the patient's consultation experience.

The invention relates to the field of computing, and particularly provides an information processing method based on a consultation function and computing device.The information processing method based on the consultation function comprises the steps that in response to an input operation triggered by a first user on a system file of a target system, component library information input by the first user is collected; according to the component library information, a component library provided by the first user is determined, and the component library comprises at least one consulting component; determining component information of a target consultation component in the at least one consultation component; and according to the component information of the target consulting component, displaying a prompt icon of the target consulting component in a system page of the target system. In the embodiment of the invention, the display prompt of the consultation component can be realized by directly executing the simple processing operation on the consultation component in the component library, the information processing method of the consultation feedback function is provided in a relatively simple and convenient manner, the realization difficulty of the online consultation feedback function is reduced, and the realization efficiency of the consultation feedback function is improved.

An object of a system according to an embodiment is to comprehensively manage a health condition of a pet and provide appropriate advice and service.SOLUTION: A system includes a reception part, an analysis part, a provision part, an introduction part, a selection part, and a consultation part. The reception unit inputs information on a health condition of a pet. The analysis part analyzes the information input by the reception part to grasp the health condition. The providing unit provides advice based on the health condition grasped by the analysis unit. The introduction unit introduces appropriate pet food based on the advice provided by the providing unit. The selection unit selects the nearest animal hospital based on the advice provided by the providing unit. The consultation unit proposes online consultation with the veterinarian based on the advice provided by the providing unit.SELECTED DRAWING: Figure 1

We provide the system. [Solution] A means for receiving data entered by the user, A server including artificial intelligence for analyzing the input data, A means for generating appropriate medical information or recommended actions based on the aforementioned analysis results, Means for notifying the user of the generated information or recommended actions, Based on the aforementioned notification, a means to set up an online consultation with a doctor as needed, A system that includes this.

To provide a service that provides on-line medical examination conducted by an industrial physician for an employee belonging to a corporation, and increase the health level of the employee while reducing cost for the corporation and the burden on the physician.SOLUTION: An information processing system 1 provides on-line medical examination for a corporation, an employee in the corporation, and a physician, as users. The information processing system comprises: a user discrimination unit 131 that discriminates whether a user applying for the on-line medical examination is the employee in the corporation; a medical examination providing unit 132 that, when the user is discriminated to be the employee, allows the physician associated with the corporation to conduct on-line medical examination for the user; and a chart management unit 133 that manages an electronic medical chart including a result of the on-line medical examination in association with an employee ID assigned to the employee.SELECTED DRAWING: Figure 5

The system according to this embodiment aims to centrally manage children's health data and enable quick consultation with medical professionals. [Solution] The system according to this embodiment comprises a reception unit, an advice unit, a scheduling unit, a management unit, and a visualization unit. The reception unit receives input of the patient's condition. The advice unit analyzes the information received by the reception unit and provides advice on possible diagnoses and initial responses. The scheduling unit schedules online consultations with doctors based on the advice provided by the advice unit. The management unit centrally manages digitized health records of children. The visualization unit visualizes the information managed by the management unit.

The invention relates to the technical field of data analysis, is suitable for the field of enterprise finance, and provides an intelligent reply method for online consultation of factoring business, and the method comprises the steps: obtaining the real-time consultation information of a client for the factoring business; based on the real-time consultation information and a preset effective input information obtaining mode, effective input information corresponding to the real-time consultation information is determined; updating a user portrait of the client based on the effective input information; in a preset factoring service knowledge graph, factoring service association information associated with the effective input information and the updated user portrait is searched; and determining multivariate structured data consisting of the effective input information, the updated user portrait and factoring service association information as model input information of a large language model, and outputting real-time feedback information corresponding to the model input information and aiming at the real-time consultation information through the large language model. According to the technical scheme, the real-time response accuracy of factoring business consultation can be improved.

The present invention provides an information processing system, comprising: means for collecting activity amount, sleep pattern, and food intake data from an information collection means worn on a dog body; means for transmitting the collected data to a resolution server; the device is used for inputting the collected data into the generative artificial intelligence model by the analysis server and analyzing the data; the device is used for sending an analysis result to the terminal and informing a user; the device is used for receiving input about questions and dog symptoms from a user and generating suggestions through a generative artificial intelligence model; means for transmitting the generated suggestion to the terminal and displaying the suggestion to the user; a device for providing veterinary online consultation appointment functionality.

The invention belongs to the technical field of large language model services, and particularly relates to a dynamic reasoning load balancing service method for a doctor-patient dialogue model. According to the method, a collaborative optimization end-to-end service framework is constructed, and the core of the collaborative optimization end-to-end service framework is a concurrent sensing dynamic routing mechanism; the mechanism can monitor the amount of concurrent requests of doctor-patient dialogues in real time, and intelligently route the requests to heterogeneous reasoning replica clusters with different parallel (such as tensor parallel and replica parallel) strategies, so that the problem that when an existing service architecture faces a low-concurrency and high-concurrency mixed load, the concurrency of the doctor-patient dialogues is influenced is effectively solved. The problem of resource waste or request blocking caused by adopting static single configuration is solved, and elastic and efficient utilization of computing resources is achieved. Experimental results prove that the effect of the method is remarkably better than that of the existing technical method in the aspects of improving the overall throughput of a doctor-patient dialogue system, reducing the average waiting time of the users and supporting simultaneous online consultation of larger-scale users.

AI based ubiquitous online consultations method and system is disclosed. A computer-implemented method comprises receiving an electronic input from one or more service providers, wherein the electronic input includes a set of credentials associated with the one or more service providers worldwide. The method further comprises verifying the one or more service providers based on the set of credentials that are validated from one or more regulatory authorities including licensing authority, certification authority, and professional association; and preparing a database of service providers by including the verified one or more service providers. The method further comprises implementing an access control mechanism based on a user's role, permission, and authentication credentials to prevent unauthorized access from viewing or modifying the database. The method further comprises employing an encryption protocol to encrypt the database at rest and in transit.

1. Name of the product in this design: Graphical User Interface for Viewing Online Consultation Information on Electronic Devices. 2. Purpose of this design: This design is used for running programs and displaying information. 3. The key design features of this product are: the content of the graphical user interface, with the color blocks representing the content screen. 4. The image or photograph that best illustrates the design's key features: the front view. 5. Purpose of the graphical user interface: for online consultation. 6. Human-computer interaction method of graphical user interface: Clicking "Expert Follow-up Consultation" in the main view will jump to the interface change state diagram 1; clicking "Traditional Chinese Medicine Oncology Department" will jump to the interface change state diagram 2; clicking "Details" will jump to the interface change state diagram 3; clicking "Expert Follow-up Consultation" will jump to the interface change state diagram 4; clicking "Confirm Payment" will jump to the interface change state diagram 5; clicking "Next" will jump to the interface change state diagram 6; clicking "Next" will jump to the interface change state diagram 7; clicking "Submit" will jump to the interface change state diagram 8.

An object of a system according to an embodiment is to provide a high-quality spouse searching service while suppressing costs.SOLUTION: In one embodiment, a system includes a profile analyzer, a matching component, an online counseling component, an event planning component, a feedback analyzer, and a marketing optimizer. The profile analysis unit analyzes profile information of a user. The matching unit proposes an optimal partner to the user on the basis of the profile information analyzed by the profile analysis unit. The on-line counseling unit provides on-line counseling on the user's trouble or consultation. The event planning unit plans a marriage event that meets the needs of the user. The feedback analysis unit analyzes the feedback from the user and proposes improvement points of the service. The marketing optimization unit optimizes a marketing activity.SELECTED DRAWING: Figure 1

A system is provided.SOLUTION: A system comprising: means for providing an anonymous online community space for children who are absent from school; artificial intelligence means for receiving user submissions in the community space and analyzing the content to provide appropriate advice and information; means for matching users with common interests or problems by analyzing user profile and activity data; artificial intelligence means for analyzing user request information and matching appropriate counselors for online counseling; artificial intelligence means for analyzing user learning profiles and providing appropriate learning materials and video tutorials; and means for regularly holding online events and workshops.SELECTED DRAWING: Figure 1

An object of a system according to an embodiment is to provide an appropriate medical examination even to a patient who feels embarrassed with a face-to-face medical examination.SOLUTION: A system according to an embodiment includes a AI avatar, a machine learner, an online examiner, and a privacy protector. The AI avatar learns medical knowledges. The machine learner causes the AI avatar to learn medical knowledges. In the online consultation unit, a AI avatar interacts with a patient online to perform a consultation. The privacy protector allows the AI avatar to protect the privacy of the subject.SELECTED DRAWING: Figure 1

AI based ubiquitous online consultations method and system is disclosed. A computer-implemented method comprises receiving an electronic input from one or more service providers, wherein the electronic input includes a set of credentials associated with the one or more service providers worldwide. The method further comprises verifying the one or more service providers based on the set of credentials that are validated from one or more regulatory authorities including licensing authority, certification authority, and professional association; and preparing a database of service providers by including the verified one or more service providers. The method further comprises implementing an access control mechanism based on a user's role, permission, and authentication credentials to prevent unauthorized access from viewing or modifying the database. The method further comprises employing an encryption protocol to encrypt the database at rest and in transit.

The invention discloses an online consultation system and method for a trusted data space, equipment and a storage medium, and relates to the technical field of information processing. The obtaining module is used for obtaining a standardized question consultation card corresponding to a target user through an online consultation model adaptive to a trusted data space data interaction protocol; the engineer recommendation module is used for matching the standardized question consultation card with a preset engineer dynamic portrait library to determine a target engineer; the multi-party conference initiating and assisting module is used for establishing an online conference channel between the target user and the target engineer based on an identity credibility authentication mechanism and providing an online consultation assisting function for the online conference channel; and the service record generation module is used for acquiring consultation process data generated by the target user and the target engineer in the online conference channel and generating an online consultation result. According to the invention, the overall consultation efficiency and user experience can be improved.

The invention relates to a customer service-oriented deep mining method for power failure demands of electricity customers. The method comprises the following steps: collecting a text transferred by customer service hotline call voice data, an online consultation chatting record and power failure repair work order details, and synchronously calling a customer historical power consumption file; performing keyword extraction and semantic analysis on the text data, and distinguishing customer surface demands and deep appeals; judging whether the customer is a high-sensitivity group in combination with a historical file; the method comprises the following steps of: disassembling factors such as time characteristics, coverage range and duration estimation of power failure through scene dimensions, and mining potential appeals and deep pain points which are not directly expressed by a user; and aiming at high-priority requirements, a customer service background resource library is linked to generate a matching scheme. According to the method, the problem of fragmentation of user appeal information is effectively solved, and no omission of core dimensions such as special electric equipment types and influence ranges is ensured; the subjectivity of manual judgment is avoided, and the requirements of high urgency and large-range influence are preferentially handled.

The invention relates to the technical field of psychological early warning and intervention, in particular to an educational psychological crisis early warning and intervention platform, which comprises a data acquisition module, a data analysis module, a data early warning module and a user interaction module, and is characterized in that user basic information, psychological health evaluation data, daily behavior data and educational administration management data are integrated through the data acquisition module; and the data processing and analysis module dynamically distributes feature weights by adopting a CRITIC weight analysis method, realizes classification and discrimination of mental health states in combination with a machine learning model, and improves the accuracy rate of mental anomaly detection and the accuracy rate of high-risk identification. The early warning and intervention module is integrated with an RAG large model, semantic retrieval and dynamic suggestion generation are achieved through a multi-mode knowledge base, and the suggestion professional degree is improved. The user interaction module provides a multi-terminal interface, integrates the functions of psychological evaluation, online consultation, knowledge popularization, anonymous tree holes, small game decompression and the like, supports multiple rounds of common-situation dialogues, and improves the response speed and the concurrency ability in combination with an asynchronous processing technology.

The invention discloses a customer service knowledge base generation method and system, and the method comprises the steps: collecting online consultation characters, telephone consultation records and other question and answer records, and converting the question and answer records into a plain text format; the method comprises the following steps: extracting question-answer pairs by configuring cue words by adopting a large language model, and storing the question-answer pairs in a structured JSON format; questions are classified based on a large language model, similar questions are searched for in combination with keywords and semantic retrieval, if no similar questions exist, the questions are directly stored, and if the similar questions exist, new question and answer pairs are generated through combination to update the knowledge base. By adopting the technical scheme, the updating frequency and consistency of the customer service knowledge base are improved through full-process automation, the maintenance cost is reduced, the adaptability is enhanced, the method is suitable for multi-channel customer service data, and the response speed and the user experience of a customer service system are remarkably improved.

The system according to this embodiment aims to propose an optimal health plan based on individual health data and to promote interaction with the local community. [Solution] The system according to the embodiment comprises a collection unit, an analysis unit, a proposal unit, a consultation unit, and an interaction unit. The collection unit collects the user's health data. The analysis unit analyzes the data collected by the collection unit and evaluates the user's health status. The proposal unit proposes a health plan based on the evaluation results obtained by the analysis unit. The consultation unit provides online consultations based on the health plan proposed by the proposal unit. The interaction unit promotes interaction with the local community based on the consultation results provided by the consultation unit.

The invention discloses a health management system combining traditional Chinese medicine and artificial intelligence, and relates to the technical field of traditional Chinese medicine health management, the system constructs a brand-new traditional Chinese medicine knowledge database, the comprehensive digitalization of traditional Chinese medicine knowledge is realized, the database not only contains rich traditional Chinese medicine, prescription, disease and symptom information, but also contains rich traditional Chinese medicine, prescription, disease and symptom information. Meanwhile, personalized medicine recommendation can be provided in combination with detailed personal health archives of the user, and it is ensured that each recommendation is based on the physique, medical history and specific symptoms of the user, so that the treatment effect is improved, and the user experience is enhanced; a symptom picture uploaded by a user can be rapidly analyzed, pathological features can be accurately recognized and matched with traditional Chinese medicine knowledge in a database, possible disease diagnosis is obtained, an intelligent dialogue system is combined, all-weather online consultation service is provided, the user can conduct natural language communication with an AI assistant, and the user experience is improved. Professional suggestions and answers for own health conditions are obtained, and modernization and intellectualization of traditional Chinese medicine services are promoted.

To provide a service that provides on-line medical examination conducted by an industrial physician for an employee belonging to a corporation, and increase the health level of the employee while reducing cost for the corporation and the burden on the physician.SOLUTION: An information processing system 1 provides on-line medical examination for a corporation, an employee in the corporation, and a physician, as users. The information processing system comprises: a user discrimination unit 131 that discriminates whether a user applying for the on-line medical examination is the employee in the corporation; a medical examination providing unit 132 that, when the user is discriminated to be the employee, allows the physician associated with the corporation to conduct on-line medical examination for the user; and a chart management unit 133 that manages an electronic medical chart including a result of the on-line medical examination in association with an employee ID assigned to the employee.SELECTED DRAWING: Figure 5