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154 results about "Web based interface" patented technology

Answer Wiki. Web-based interfaces are those kinds of user interaction platforms in which a user interacts with an interface which is running on a web server. This kind of interface generally used in websites, online software, forms, online documentation and more.

Method and system for managing interactive communications campaigns

A web-based hosted solution through which business entities create and manage communications campaigns, such as interactive campaigns that afford target recipients an opportunity to be connected to a third party call center. A web interface is provided to enable a business entity customer to create a set of one or more rules that, when triggered during the campaign, cause the hosted solution to take certain control actions in real-time, based on campaign performance. Preferably, this “campaign performance” is measured indirectly, i.e. without requiring a direct connection to an on-premises call center ACD. Rather, preferably all information about the call center's performance during the campaign is derived from information (gathered by the hosted solution) about calls delivered, or attempted to be delivered, to the call center. In effect, the call center performance is inferred, and this performance is then exposed to the business entity customer through a web-based interface. In particular, the interface provides the business entity customer with a convenient and easy-to-use display that identifies any rule that has been (or may be getting ready to be) triggered, together with a then current status of the campaign. The system is programmed to take a given control action (e.g., campaign suspension, adjusting an outbound call rate, or the like) when a customer-configurable rule is triggered.
Owner:GENESYS TELECOMMUNICATIONS LABORATORIES INC

Online life insurance document management service

An online life insurance document management service includes a host server having a web-based interface adapted to facilitate secure customer access to the host server. The host server is configured to receive life insurance data communicated from the customer through use of a computing device. A processing module is in operative communication with the host server and is configured to process the life insurance data communicated from the customer. A processing software application is trained to classify the processed life insurance data and selectively extract data therefrom based on the classification. The processing software application is configured to selectively present the processed life insurance data for a customer verification via the web-based interface upon at least one of an unsuccessful classification and an unsuccessful extraction of data. A storage device is in operative communication with the processing module and is configured to store the extracted data as metadata upon at least one of the customer verification and the extraction of data. A content management software application is configured to detect at least one of a customer request and at least one triggering condition. The content management software application generates at least one report based on the detection of at least one of the customer request and the at least one triggering condition.
Owner:XEROX CORP

Online management service for identification documents which prompts a user for a category of an official document

An online identification document management service includes a host server having a web-based interface adapted to facilitate secure customer access to the host server. The host server is configured to receive identification data communicated from the customer through use of a computing device. The identification data includes at least one of an imaged identification document and information related to the imaged identification document. A processing module is in operative communication with the host server and is configured to process the identification data communicated from the customer. A processing software application is trained to classify the processed identification data and selectively extract data therefrom based on the classification. The processing software application is configured to selectively present the processed identification data for a customer verification via the web-based interface upon at least one of an unsuccessful classification and an unsuccessful extraction of data. A storage device is in operative communication with the processing module and is configured to store the extracted data as metadata upon at least one of the customer verification and the extraction of data. The processing software application is cumulatively trained to subsequently classify the processed identification data successfully upon the customer verification thereof. A content management software application operates on the host server and is configured to process a customer request through the web-based interface to selectively generate at least one reproduction of the processed identification data.
Owner:XEROX CORP
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