The invention provides mild moisture-retention cleansing water.The mild moisture-retention cleansing water comprises, by weight, 5-25% of surfactant, 5-25% of humectants, 0.02-0.16% of citric acid, 0.01-0.1% of sodium citrate, 0.2-1% of phenoxyethanol, 2-8% of Indian bdellium, 5-10% of bitter melon juice, 3-6% of cucumber juice, 1-4% of lavender essence, 2-5% of mint extract, 1-4% of an aloe extracting solution, 1-3% of chamomile extract and the balance deionized water.The cleansing water is rich in multiple types of functional constituents, but all the constituents do not act separately but work as a whole body and are matched with one another to be used; by optimizing the component content, the prepared cleansing water can have excellent effects such as cosmetic removal, moisture retention, mildness, non-irritation, skin care and moistening; meanwhile, the invention further provides a preparation method of the cleansing water.