The invention relates to the technical field of
coal mine operation and maintenance, and discloses a multi-
system remote
collaborative management system and method for a fully mechanized
coal mining face of a
coal mine, and the method comprises a
management process of a
coal mining system host located at a coal mine side: uniformly managing the host name, host IP and
online and offline states of each system through a
remote assistance host; a coal mine
system maintenance process at an energy group side: maintaining basic information of a fully mechanized
coal mining face of each coal mine through a
remote operation and maintenance center; and an expert
remote operation and maintenance process located at
the Internet side: a
remote operation and maintenance center is deployed, and a remote expert seat is provided for
remote system troubleshooting and daily system operation and maintenance after the
coal mining system breaks down. Through a coal mine-energy group-remote operation and maintenance center three-level
remote assistance mode, complex faults and problems in actual fully mechanized coal mining face system operation can be better solved, meanwhile, production data isolation can be effectively achieved, data safety is guaranteed, and compared with hardware
resource management, cost can be greatly saved.