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468 results about "Videophone" patented technology

A videophone is a telephone with a video display, capable of simultaneous video and audio for communication between people in real-time. Videophone service provided the first form of videotelephony, later to be followed by videoconferencing, webcams, and finally high-definition telepresence. At the dawn of its commercial deployment from the 1950s through the 1990s, videotelephony also included 'image phones' which would exchange still images between units every few seconds over conventional POTS-type telephone lines, essentially the same as slow scan TV systems. The development of advanced technology video codecs and high bandwidth Internet telecommunication services allowed videophones to provide high quality colour service between users almost anyplace in the world that the Internet is available, often at low or nominal costs. In the present day videophones have become widely available at reasonable cost, although not widely used in everyday communications for a variety of reasons.

Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce

Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound) and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In one aspect of the invention, goods, service or information are provided to the user via electronic communication, such as through a telephone, videophone or other computer link, as determined by the steps of first, establishing communication via the electronic communications device between the user and the system to effect a primary transaction or primary interaction, second, obtaining data with respect to the primary transaction or primary interaction, including at least in part a determination of the identity of the user or prospective customer, third, obtaining at least a second data element relating to the user, fourth, utilizing the primary transaction or primary interaction data along with the at least second data element as factors in determining at least one good, service or item of information for prospective upsell to the user or prospective customer, and offering the item to the prospective customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.
Owner:WEST CORPORATION

Videophone system for scrutiny monitoring with computer control

In conjunction with the dial-up public telephone system, voice quality lines carry videophone signals for monitoring a multitude of locations from at least one central station for use in a variety of applications, such as for security, surveillance, quality control and inspection, regulation of food and/or other standards in food-related and other facilities, market research, remote monitoring of deposit and withdrawal of funds at bank vaults, grocery chains, convenience stores, and the like. At the central station, telephonic interface apparatus is actuated by a control unit to selectively accomplish a telephonic connection with a remote location. Displays include the scene at the remote location and related graphic data. During routine operation, remote locations are displayed in sequence to at least one operator. Such operation may be interrupted either from a remote location or central station in the event of an urgency. In such an event, the concerned scrutiny location is displayed for further communication involving status, camera selection, camera configuration, audio, video and so on. Incoming calls from scrutiny stations imply an urgent situation for immediate display. The called number, by dialed number identification system (DNIS) may indicate the status while the calling number identifies the location by automatic number identification (ANI) signals. Alternative signalling and code techniques afford flexible operation as with respect to various graphic and status indications available for displays.
Owner:TELEBUYER
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