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A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering; especially in development methodology Extreme Programming and Agile software development.
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The system according to this embodiment aims to enable users to practice effective proposal methods and negotiation strategies in advance, based on the characteristics of their clients' representatives. [Solution] The system according to the embodiment comprises a reception unit, a learning unit, a generation unit, a simulation unit, and a feedback unit. The reception unit inputs information of the contact person of the business partner. The learning unit learns based on the information input by the reception unit. The generation unit generates advice and suggestions based on the data learned by the learning unit. The simulation unit performs a dialogue simulation based on the advice and suggestions generated by the generation unit. The feedback unit inputs feedback on the dialogue performed by the simulation unit.
Owner:SOFTBANK GROUP CORP