61 results about "Client status" patented technology

A system and method by which a merchant automatically notifies an outside e-billing vendor of customer account status changes that affect the transfer of billing information between the merchant and the e-billing vendor. The method reads an update file containing service order activities, searches among the activities in the update file for customers enrolled in an e-billing service, determines which of those enrolled customers received a service change that affected their account number, pulls the information associated with each affected account number, places the information in a record formatted as required by the e-billing vendor, and transmits the record to the e-billing vendor to synchronize the account numbers between the merchant and the e-billing vendor.

A next-generation OS with a virtualization feature is executed as a user program on a first virtual processor by selecting, in response to a cause of a call for a host VMM, one of a guest status area (221) for executing a user program on a second virtual processor and a host status area (222) for executing the guest VMM, and by updating a guest status area (131) of a shadow VMCS for controlling a physical processor. Accordingly, without a decrease in performance of a virtual computer, the next-generation OS incorporating the virtualization feature is executed on a virtual server, and the next-generation OS and an existing OS are integrated on a single physical computer.

A system for allowing call center agents to initiate text chat, audio and / or video communication, as well as collaborative browsing with potential customers visiting web pages includes a customer monitoring applet that monitors the behavior of the customer via the web browser and sends information to a router process, the information including information identifying the customer, the web page location, status of a transaction, etc. The router process uses the information supplied to it from the customer monitoring applet, as well as information on one or more available agent processes to determine which call agent would be appropriate to initiate contact with the potential customer. The router process transmits the information identifying the customer to the selected agent process for presentation to the agent. The agent can monitor the status of the customer, as well as other customers, and send a request to initiate communication, if appropriate. The router process uses a customer status database and an agent status database to determine which agent is appropriate for a particular customer.

A method of automatically authenticating clients on a computer system network enables clients on the network to be automatically logged in and added to a backup database and assigned for backup. The method employs a public key / private key encryption system in which clients have a public key and the backup server has a private key. The backup server interrogates new clients to determine client status and whether the client supports the public key / private key certificate. If it does, the backup server uses key values from the client decrypted using its private key to generate encryption keys which are employed in an algorithm for securely communicating with the client to log the client into a backup database. Otherwise, the backup server uses a password entered by a user in the client for generating the encryption keys. Additionally, the method enables backup software and public keys to be automatically push installed on the clients.

In order to obtain customer state transition probabilities and short-term rewards conditioned by actions, customer behaviors are modeled with a hidden Markov model (HMM) using composite states each composed of a pair of a customer sate and a marketing action. Parameters of the estimated hidden Markov model (the composite state transition probabilities and a reward distribution for each composite state) are further transformed into the customer state transition probabilities and the distribution of rewards for each customer state conditioned by marketing actions. In order to model purchase properties in more detail, a time interval between purchases (called an inter-purchase time, below) is always included as an element in the customer state vector, thereby allowing the customer state to have information on the probability distribution of the inter-purchase time.

The disclosure provides a method and corresponding system for personalizing and disbursing content material in an automated fashion based on differing characteristics or profiles of the recipients. The system includes a database of potential recipients with key characteristics such as location data, revenue, product ownership, customer status, tenure with the company / organization, payment status, credit rating, whether they have recently responded to other material, and the like. Dissemination media include email communications, collaterals, brochures, textual materials, image and video information, and any similar media, where the contents of the communication material is customized based on the key characteristics profiles of the recipients and driven by a set of business rules that can be adapted to fit various scenarios.

A method of controlling a building automation system (1) for controlling at least one device (10, 15, 20, 25, 30, 35) such as a window, blind, shutter, awning, door, ventilation shaft and / or light source, wherein said building automation system (1) comprises one or more controllable units (12, 13, 22, 23, 32, 33) being associated with said at least one device (10, 15, 20, 25, 30, 35). One or more mobile clients (4, 5) wirelessly transmits a client identifier (CI) for identifying the mobile client (4, 5), and a receiver (200) receives said client identifier(s) (CI) transmitted from said mobile clients (4, 5). The received data is processed based on client identifier information data (CII) comprising information of one or more registered client identifiers (CI) of mobile clients (4, 5), and client status information (CSI) comprising information of registered mobile client(s) (4, 5) registered as present, is updated according to said processing of received client identifiers (CI). This information is used for operating controllable units of the system according to different sets of predefined rules. The client identifier (CI) may be a MAC address and the transmitted client identifier (CI) may be used for user occupation presence detection. The disclosure moreover relates to a building automation system, a receiver and a software program product.

A customer segmentation technique automatically selects a customer score for customers from a plurality of predetermined customer scores during a daily processing sequence, allowing customer segmentation and performing marketing activities based on the customer score in the same daily processing sequence responsive to the customer score. The customer score encodes one or more customer status conditions that can be used by later functions in the daily processing sequence to guide marketing activities.

The embodiments of the invention provide an application program heartbeat packet control method, communication terminal and communication network. The method is applied to a communication terminal. A client and a client proxy in data connection with the client run on the communication terminal. The method comprises: the client in connection with the client proxy establishing data connection with a core network where an application server is disposed; the client proxy receiving a first number of heartbeat packets sent by the client, transmitting the heartbeat packets to a core proxy, and the core proxy sending the first number of heartbeat packets to the application server; and the client proxy, after finishing receiving of the first number of heartbeat packets, starting an interception process, intercepting heartbeat packets subsequently sent by the client in the interception process, transmitting at least one heartbeat packet among every a second number of heartbeat packets to the core proxy, and the core proxy sending substitution heartbeat packets to the application server. According to the invention, at the time when a client state is updated to a server timely, the total amount of heartbeat packet data can be effectively controlled.

A method for achieving registration industrial standards that includes identifying a client's need (12), visiting the client (14), writing a quality procedures and quality manual (16), revisiting the client to update the quality procedures and quality manual and to assist with implementation, scheduling a pre-assessment and registration audit (22) with a quality management system registrar, updating the quality procedures and quality manual based on the pre-assessment and registration audit to ensure conformance to the applicable standard, and monitoring client status to ensure consultants are meeting client needs in an allotted time frame. The method may be tracked with scheduling and project software.

Systems and methods for robust, efficient, and secure client-server communication are provided. For example, one method of such client-server communication may involve receiving in the server a long polling HTTP request and a client status message, such as a file offer, via HTTP from the client. Such a file offer may indicate, for example, one or more files that are available for transfer from the client. Thereafter, the server may issue a command, such as a file request, as a response to the long polling HTTP request. Such a file request may request at least one of the one or more files that are available for transfer. There-after, the server may receive the at least one of the one or more files from the client via FTP.

The present invention relates to a system implemented in a computer for providing financing via a communications network. The system includes: a computer comprising a processor; a memory coupled with the processor and a network interface coupled with the processor and the memory and with the communications network; user interface logic stored in the memory and executable by the processor to receive an identifier associated with the customer via the network interface; status level tool logic stored in the memory and executable by the processor to determine, in conjunction with the user interface logic, a customer status level associated with the identifier; credit amount tool logic stored in the memory and executable by the processor to determine, in conjunction with the user interface logic, a credit amount available to the customer for applying to a purchase of a good or service based on the customer status level; and purchase tool logic stored in the memory and executable by the processor to permit, in conjunction with the user interface logic, the customer to apply the initial credit amount to a purchase of a good or service.

An information interacting method based on product status identification code (IC) includes containing product status IC in identification material of product, up-transmitting client registration information containing client status identification and client request information with product status IC and client status identification by user communication terminal, judging legality of said product status IC and judging whether client status identification is legal or not if said IC is legal, setting up corresponding relation of said product to client registration information if it is or otherwise directly returning relevant information of said IC back and sending information to client communication terminal.

A computer device may include logic configured to detect a change in a digital video recorder (DVR) recording list associated with a customer and generate an updated DVR recording list based on the detected change. The logic may be further configured to generate a schedule for an update notification for a DVR device associated with the customer and send an update notification to the DVR device associated with the customer based on the generated schedule.

A system of unifying communication service is prepared as embedding soft terminal in unified communication client end and setting soft terminal register information corresponding to unified communication client status information in unifier communication server. It features that embedded soft terminal can obtain its register information automatically through said server and can carry out registration on soft exchanging centre when soft terminal embedded in unified communication client end is able to register on said client end .

The present invention is an operating system for the design industry that provides a more efficient process of collaborating and buying products, whereby all aspects of workflow management are incorporated into one streamlined platform, including presenting visual concepts and aggregating design ideas, project budgeting, invoicing, inventory and project management with client reporting. The present invention allows design professionals greater access to merchandise and sales to end clients. Designers can incorporate merchandise from a marketplace using drag-and-drop functionality right into their client presentations and features a digital product library that lets creative teams upload images from various online sources and share these same products and projects with their clients. Designers can also use the same platform according to this invention to be able to track client feedback and utilize artificial intelligence and EDI interfaces (and transportation tracking information and real time GPS locations) to increase client satisfaction.

The invention discloses a method for providing business consultation service, which comprises the following steps: a receiving user terminal periodically reports client state information according to a preset period; the client state information and a preset toggle condition are compared; and when the client state information confirms to the preset toggle condition, the user terminal is connected with a background terminal used for providing business consulting service, therefore, the random browsing action and the intentional browsing action are effectively distinguished to improve the quality and the efficiency of business consulting service in a certain degree, and the client visiting amount is effectively converted into business trading volume. The invention also discloses a communication device and a communication system.

A method for identifying client states, receives a set of paths representative of a document object model (DOM) associated with a web page of a rich internet application and for each path in the set of paths received, extracts a subtree, as subtree X, for a current path. The method traverses all known sub-paths under the current path and delete corresponding subtrees from subtree X and reads contents of and determines states of subtree X to form a state X. The state X is added to a set of current states and responsive to a determination no more paths exist, returns the set of current states of the rich internet application.

A method for processing a guest event in a hypervisor-controlled system (10), comprising the steps: (i) the guest event triggering a first firmware service being specific for the guest event in a firmware (70), the guest event being associated with a guest (20) and with a guest state (52) and a guest memory (22) encrypted with a guest key (24); (ii) the firmware (70) processing information associated with the guest event, comprising information of the guest state (52) and the guest memory (22), and presenting only a subset of the information of the guest state (52) and the guest memory (22) in decrypted form to a hypervisor (30), wherein the subset of the information is selected to suffice for the hypervisor (30) to process the guest event; (iii) the firmware (70) retaining a part of the information of the guest state (52) and the guest memory (22) that is not being sent to the hypervisor (30); (iv) the hypervisor (30) processing the guest event based on the received subset of the information of the guest state (52) and the guest memory (22) and sending a process result to the firmware (70) triggering a second firmware service being specific for the guest event; (v) the firmware (70) processing the received process result together with the part of the information of the guest state (52) and the guest memory (22) that was not sent to the hypervisor (30), generating a state and / or memory modification;(vi) the firmware (70) performing the state and / or memory modification associated with the guest event at the guest memory (22) in encrypted form.

This invention describes the use of a Chip Conversion Factor (CCF) to scale offers for EBRs. The CCFs are a multiplier that will be applied to offers received for the EBRs. In general, the CCF can be computed based on any number of factors such as the cost of the EBRs, the worth of an EBR to a potential buyer (e.g., at a particular time), a customer status (e.g., preferred customer) of a potential buyer, etc. The invention helps to take into account any differences between EBRs that meet a potential buyer's requirements but that may affect the value of the EBRs relative to one another.

The invention discloses a calling method and device for achieving intelligent scheduling according to a service state. The calling method comprises the following steps that S1, a calling scheduling unit obtains calling request information of a client; s2, the call scheduling unit sends a client state information query request to a client state decision-making unit according to the call request information, and the client state decision-making unit obtains state information of a client in a client relation management system; s3, the client state decision unit judges the client state informationand obtains a judgment result; s4, the client state decision-making unit sends call routing decision-making information to the call scheduling unit according to the judgment result; and S5, the callscheduling unit establishes call connection according to the call routing decision information and the call center of the corresponding level. The method can accelerate the processing of customer problems, and avoids customer loss caused by long-term failure of the problems.

The invention provides a one-gate photon door control system capable of storing information. The system comprises a photon client and a photon receiving end, and the photon client comprises a photon signal receiving module, an information storage module in communication connection with the photon signal receiving module, and a communication interface in communication connection with the information storage module. The photon door control system allows a photon door lock unlocking function to be realized, and can store a large amount of client information comprising the client ID, the client name, the client status, the door opening time, the door opening frequency and the like, so the safety performance of the photon door control system is substantially improved, and door opening information can be conveniently monitored by a manager via the connection of the system with a computer host through the communication interface.

The invention provides an allocation method and device, electronic equipment and a storage medium, and the method comprises the steps: obtaining the basic information of a first customer of a client initiating customer service, and arranging the first customer into a target queue, wherein the target queue is corresponding to the basic information, and the basic information comprises at least one of help service information, geographical area information and grade information; if it is detected that a first customer service terminal in a plurality of customer service terminals serving the target queue is in an accessible customer state, allocating the first customer service terminal to receive the second customer, the second customer being the customer at the nearest reception position of the target queue. According to the distribution method and device, the electronic equipment and the storage medium provided by the invention, the customer service processing efficiency can be improved,and the customer waiting time can be shortened.

Aspects of the invention may provide a system and method for access point aggregation and resiliency in a hybrid wired / wireless local area network. Access point aggregation and resiliency may include determining one or more available switch ports having a capability to handle a first access point group, the first access point group having a first default switch port. One or more available switch ports may be provisioned to provide service to the first access point group. Information may be communicated between the first default switch port and / or any of the provisioned switch ports, while maintaining client status and connection information. Available switch ports may be selected from a reserved pool of available switch ports and upon abatement of a need to utilize the provisioned switch ports, the provisioned switch ports may be returned to the reserved pool of available switch ports.

The invention provides a communication method and device based on a communication protocol under a master / slave mode. The method and device are applied to a node based on the communication protocol under the master / slave mode. The method disclosed by the invention comprises the following steps: receiving monitoring information; setting a node status as a server status according to the monitoring information; or comprises the following steps: acquiring an address of a target server; connecting to the target server according to the address of the target server, setting the node status as a client status, so that the client is provided with the function of the server; and the mutual reading and writing of data can be performed among multiple nodes based on the communication protocol under the master / slave mode.

The invention provides an authentication mode recommendation method and device, equipment and a storage medium, and the method comprises the steps of obtaining the static state information of a user when the user handles a service, and extracting the dynamic state information of the user from historical video data, wherein the static state information is used for representing the physical state of the user, and the dynamic state information comprises image features and voiceprint features of the user; then, processing the static state information and the dynamic state information of the user through an intelligent recommendation model, and obtaining an arrangement result of multiple authentication modes, wherein the intelligent recommendation model is obtained by training a neural network model based on static state information and dynamic state information of the sample user. According to the scheme, the intelligent recommendation model is constructed in advance, and the authentication mode is recommended according to the client state by using the intelligent recommendation model when the client handles the business, so that the purposes of providing the authentication mode based on the client state and improving the client experience are achieved.