148 results about "Problem determination" patented technology

A method, system and computer program product is disclosed for intelligent data mining. The method comprises receiving an event from an application, assigning property weights to properties of the event, and building a query from these properties based on the property weights. The method further comprises assigning search engine weights to a group of search engines, selecting at least some of the search engines based on the search engine weights, and sending the built query to the selected search engines. Results from the selected search engines are stored in a knowledge repository and used to adjust the property weights and the search engine weights. The invention may be used to provide an analysis with information about a problem, and to manage a solutions database which can be used for problem determination. The invention provides a low cost solution for collecting relevant information from online sources.

A problem determination method, system and program product are provided. Specifically, the present invention identifies problems with software programs by inserting compiled problem determination probes into program classes while the computer system on which the program is loaded is running. Once the probes have been inserted, the classes will be run and trace data will be generated. The trace data can be retrieved and analyzed to identify and address the problem. When the probes are no longer needed, they can be removed while the computer system continues to run.

A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

A problem determination system and method reduces the time and effort required by system administrators to trouble shot transaction processing difficulties in a large distributed I / T environment by monitoring system component performance and computing operational performance threshold limits based on dependency graphs for the system. Using this data, a prioritized list of suspect components for the I / T system is generated.

Installation files are annotated, which annotations may trigger system snapshots to be taken at a plurality of points during the execution of the installation files and / or collected. During a test run, the generated snapshots are examined incrementally to determine whether the installation is success or failure at that point. Checkpoint snapshots are stored, and those indicating failure are recorded with description of the error and / or remediation that suggest how the errors may be resolved or fixed. During a production run, the annotated installation files may be executed and the checkpoint snapshots generated during the production run may be compared with those stored of the test run to incrementally identify and resolve potential problems in the production run.

Systems, methods and articles of manufacture are disclosed for extracting portions of an abstract database for problem determination. An error may be detected when an application executes an abstract query against the abstract database. A portion of the abstract database may be extracted for problem determination. A defect entry may be created in a defect tracking tool, to store the extracted portion. One or more administrative users may be notified of the defect entry.

A source container for use in a computer system executing problem determination tools in an integrated environment across a computer network, the source container comprising a list of pathways to a plurality of source files and module objects. A software development may create the source container independently or within the front end of a problem determination tool. The front end of the problem determination tools sends the source container to its engine, and only source files and module objects having a pathway in the source container are analyzed within the engine of the problem determination tool. Furthermore, the results of the analysis of only those source files and module objects having a pathway in the source container are returned to the front end of the problem determination tool for viewing by the software developer. The front ends of the tools of the integrated development environment, the source files, the module objects, the engines of the tools, and different tools may all be located on different servers and / or clients across a computer network.

A system and method of problem determination and resolution utilizes enhanced problem classification, and effectively categorizes any problem a user experiences by leveraging all available data to recognize the specific problem. Historical problem data is labeled with the cause of that problem and is analyzed to learn problem patterns. The historical problem data is classified into a predefined hierarchical structure of taxonomies by using an incremental online learning algorithm. The hierarchical structure and learned patterns are utilized to recognize problems and generate the root cause of the problem when given a new set of monitoring data and log data.