A radio
transponder encoded with a serial number that is linked to a vehicle's
vehicle identification number (VIN) is installed on a vehicle at time of manufacturer. When the vehicle is tendered for repairs, an electronic interrogator detects the presence of the vehicle, reads its VIN, and checks a
database of safety recalls applicable to that VIN, recall repairs completed, state
consumer protection Lemon Laws applicable to that vehicle, and the vehicle's service history. This information is all stored within a
relational database that can be viewed via
the Internet with
user friendly computer interfaces. In addition, electronic alerts are automatically generated and sent indicating which safety recall repairs have yet to be performed for that vehicle, and whether any Lemon Law repair limits are being approached or have been exceeded. The
system helps to ensure that all applicable safety recall repairs are completed for each vehicle, and that the manufacturer can get involved before expensive
consumer remedies such as buy-back requirements are triggered. The
system also allows lenders to conduct inventory remote, electronic inventory audits and it allows dealers to more easily locate and manage inventory, conduct warranty repairs, and seek warranty reimbursements.