The invention discloses a smart urban communication management system based on online and offline aggregation services. The system comprises an online service platform system, a terminal system and a background management system, wherein the online service platform system, the terminal system and the background management system are mutually connected. The online service platform system includes a server, an identity recognition system, a positioning system, an interactive system, a service system, wherein the identity recognition system, the positioning system, the interactive system, and the service system are connected with the server mutually; and the service system includes an electronic commerce system, an on-line property service system, and a convenient service system. The terminal system includes a resident side, a merchant side, a property side, and a convenience service side, wherein the sides carry out data exchange by the server. The invention aims at providing a mart urban communication management system based on online and offline aggregation services. Therefore, multi-directional consulting information and an online and offline purchasing platform can be provided for residents in the community; a high-efficiency and convenient marking platform can be provided for merchants; a considerate service platform can be provided for the property department of the cell. And thus an integrated online offline smart home circle can be formed in a community living range.