The invention discloses a public service interaction method, a public service interaction platform and a public service interaction system for charging facilities, and relates to the field of big data. By the aid of the public service interaction platform for the charging facilitates, according to reported electricity consumption of the charging facilities in a preset time period, charging prices of the charging facilities in every time period can be adjusted, thus pressure of electric energy transmission is alleviated; according to an inquire request, for charging in an appointed area, sent by a user terminal, the position information of the charging facilities, available for charging service, in the appointed area and corresponding charging facility scheduling information are sent down to the user terminal to enable a user to select conveniently, and the charging facility appointed by the user terminal can be scheduled and processed according to scheduling selection information sent by the user terminal. The public service interaction method, the public service interaction platform and the public service interaction system for the charging facilities have the advantages that information interaction among every link in a charging process is realized, services including time-of-use electricity pricing, user inquiring, scheduling and the like can be realized conveniently, stability of a power system is enhanced, and use experience of the user can be improved effectively.