System to allow a conferee that has been defined as a source of nuisance to respond to an automatic decision of an MCU. If the conferee places the conference on ‘HOLD’ with hold music, the ND may identify this as a nuisance connection and send this indication to a
control unit in the MCU. The
control unit may mute the
signal coming from this conferee and may place an
Interactive Voice Response (IVR) message to the conferee. A message may inform the conferee that he has been muted and request to press a touch tone key, for instance ‘1’, if he returned from ‘HOLD,’ to press ‘3’ if using a noisy line / environment, or press ‘5’ to disable the ND
algorithm. If a response is not received, the message may continue for a certain period or for the rest of the conference. If one of those keys has been pushed the
system may act as follows. If the key is ‘1’ an embodiment cancels the mute situation and enables the conferee to be heard. If the key is ‘3’ the embodiment may reduce the sensitivity of the ND
algorithm. If the new level is above a defined tolerance the embodiment may instruct the conferee that he is too noisy and not add the conferee's audio to the conference. If the key is ‘5’ the embodiment may disable the ND
algorithm and connect the nuisance conferee without condition. Other embodiments may place a noisy conferee in
push to talk (PTT) operation.