The application relates to a method and device for intelligent response text classification,
electronic equipment and a storage medium. The method for intelligent response text classification comprises the following steps: S1,
data processing, performing an ETL project on data converted through ASR, selecting call data, and then obtaining original corpus data sets required by a model; S2, text composition, performing
standardization processing including
punctuation symbol
processing and stop word removal on the original corpus data sets, using one-hot to
encode words, documents and entities, and forming an initial graph; S3, model construction, optimizing a graph
convolutional neural network based on a feature projection network Fpnet, improving the graph convolutional network by adopting a multi-head
edge node pooling method, forming a multi-head edge
pooling graph convolutional network MHSP-GCN architecture, then replacing a common
feature learning network C-net and a feature projection network P-net in the Fpnet with the MHSP-GCN, and through a feature projection network OPL, making original features Fp and shared features Fc perform orthogonal projection calculation to obtain purer classification features, so that the accuracy of the intelligent response text classification task is improved.