32 results about "Software diagnosis" patented technology

An expert diagnostic agent for use in diagnosing intermittent and / or difficult to reproduce software failures in computing devices is disclosed. The expert diagnostic agent gathers data about the operating system of a computing device and a plurality of software components coupled to the computer operating system; applies rules to the data to identify software failures; invokes tools as needed to attempt to correct the software failures; and reports information about software failures. The expert diagnostic agent may be invoked directly or activated by certain events in computer system.

The present invention tests computer systems for defects that are able to cause performance and functional problems. An agent application is first installed on a user's system. The agent application then retrieves problem data from the expert system library pertinent to the user's operating environment. The agent application tests the user's system for each problem description within a downloaded data structure from the expert system library. If a problem is discovered, a script attempts to remediate the problem and / or notifies the user, describing the issue. If an unknown problem arises, a feedback mechanism sends a notification to the expert system library that a problem was discovered. The feedback is then utilized to increase the total knowledge in the expert system library. Then when another user with a similar or the same setup is tested, the agent application will recognize the issue and will take the appropriate remedial actions.

Techniques for tracing the real-time operation of software for the purposes of testing, debugging, or performance analysis are disclosed. Diagnostic instrumentation for generating records containing details of software operation is incorporated in the software by inserting calls to diverse macros or inline functions. Each macro takes an argument specifying both a subsystem and a category of instrumentation within the subsystem. Based on the specified subsystem and category, the instrumentation can be included or excluded from the compiled object code and, if included, can be dynamically enabled at run-time. Disabled instrumentation does not result in a function call, but only a single, inline “if,” thereby reducing overhead. One macro accepts both software parameters and a custom format specifier describing how the parameters should be displayed. However, the parameters are not formatted during logging, nor is the format specifier included in the record. Instead, the formatting is performed when displayed.

The present invention tests computer systems for defects that are able to cause performance and functional problems. An agent application is first installed on a user's system. The agent application then retrieves problem data from the expert system library pertinent to the user's operating environment. The agent application tests the user's system for each problem description within a downloaded data structure from the expert system library. If a problem is discovered, a script attempts to remediate the problem and / or notifies the user, describing the issue. If an unknown problem arises, a feedback mechanism expands the expert system library by sending a notification that a problem was discovered. The feedback is then utilized to increase the total knowledge in the expert system library. Then when another user with a similar or the same setup is tested, the agent application will recognize the issue and will take the appropriate remedial actions.

Improved methods of software diagnostics are provided. Searches of data sources are conducted using search terms from internal computer information to obtain searched data. The searched data is processed by extracting technical features. The technical features are indexed to create indexes that can be searched via machine state. Filtering is conducted over the gathered data to create feeds that are available to customers. Stack traces are extracted for the purpose of matching and researching using machine state rather than key words.

The diagnostic and report system tests computer systems for defects that are able to cause performance and functional problems. An agent application is first installed on a user's system. The agent application then retrieves problem data from the expert system library pertinent to the user's operating environment. The agent application tests the user's system for each problem description within a downloaded data structure from the expert system library. If a problem is discovered, a script attempts to remediate the problem and / or notifies the user, describing the issue. The agent application utilizes discrete programs and / or scripts to send data to a knowledge base so that the knowledge base is able to generate new discrete programs and / or scripts using artificial intelligence which are sent to the expert system library. With additional discrete programs and / or scripts, the user's system is better protected.

The invention discloses a test method of an engine controller software diagnosis module on the basis of the USB-CAN (Universal Serial Bus-Controller Area Network) network communication equipment and the automobile diagnosis instruction set tool of the NI Company (National Instruments). The method comprises the following steps: designing an Excel-based diagnosis software test template file; according to the test template, compiling a diagnosis software test case which conforms to a test template format; obtaining the test template file input by a user, analyzing the test template appointed by the user, and generating a data structure used for describing a test template test case and controlling a test process; controlling a test flow; analyzing a simulation working condition; generating a diagnosis communication data frame; receiving and transmitting the communication data frame; judging a test result; realizing interaction with the working condition environment of an engine controller; and outputting a test report and a log file. The invention also discloses a test system of the engine controller software diagnosis module on the basis of the USB-CAN network communication equipment and the automobile diagnosis instruction set tool of the NI Company. The test method can improve the test efficiency and the test quality of the test work of the engine controller software diagnosis module.

The present invention is directed to a method for diagnosing faults in a software system, according to which, predictions of the probability of each software component of the software system to be faulty are obtained from a diagnoser, and the probability predictions are input to a fault diagnosis software module, executed by the diagnoser.

The invention discloses an embedded software diagnosis system and method. The system includes a network search and connection module, a detection task acquisition module, a use case detection configuration file analysis module, a detection use case selection module, a detection result filling module, and an embedded software system failure prediction Module, Embedded Software Fault Location Module, Diagnostic Report Generation Module, Server. The present invention records the detection steps and describes detailed information through the embedded software detection use case, and provides the detection personnel to perform detection according to the embedded software detection use case, and the detection personnel can check the execution status and specific completion degree of the detection; the present invention can also be adapted to various networks Diagnosis can be carried out under all working conditions. The system and method of the invention can help inspectors successfully and effectively complete the diagnosis task, thereby ensuring the security of the embedded software.