This invention relates to the field of
order management technology and discloses an
order management method and
system for a cross-border logistics platform. Upon receiving an instruction to copy an original order, the method first removes all tracking codes and identifiers generated by the platform's internal
system from the original order, and then generates internal tracking codes and identifiers for the newly created order that are not internally associated with the original order. This severs the internal association between the old and new orders at the source, effectively avoiding the problem of incorrect inheritance of internal tracking codes due to order
copying. Furthermore, this application introduces an identifier
verification process. By detecting whether the identifiers carried in external status update information have cross-associations with the internal tracking codes of invalid or failed orders within the platform, and determining whether the master tracking code does not match the master tracking code of the currently active order, the method accurately identifies "ghost order" information
contamination.