The invention discloses a vending
machine multi-mode
emotion perception and personalized dialogue generation method and
system, and the method comprises the steps: collecting a face image and a voice
signal of a user through a camera and a
microphone, and outputting a dual-mode emotion tag through the analysis of a face expression and a voice emotion; fusing the
label and the dialogue text to generate a structured Prompt containing emotion, intention and context; based on an Agent framework multi-
modal large model, combining context history and a personalized strategy to generate a reply text matched with the emotional scene; according to the text and the comprehensive emotion
label, TTS parameters are dynamically adjusted, and anthropomorphic voice is output; in multiple rounds of dialogues, styles are kept consistent through an emotion
smoothing formula, and emotion-verbal skill-conversion data are precipitated in combination with a
user feedback optimization strategy. The interaction limitation of a traditional vending
machine is broken through, multi-mode
emotion perception, personalized personification interaction and continuous evolution are achieved, the vending
machine is promoted to be upgraded to an emotional shopping guide platform, user experience and sales transformation are improved, and a technical model is provided for intelligent retail.