An inquiry system which includes a portable imaging device and an inquiry device capable of communicating with the imaging device in two ways is provided. The imaging device includes an imaging unit, a communication unit, a face characteristic data generator extracting a face image from the image data picked up by the imaging unit and generating face characteristic data from the extracted face image, a transmission information generator generating inquiry information including the face characteristic data and transmitting the inquiry information to the inquiry device by using the communication unit, and a presentation processor performing a presentation process based on inquiry result information in response to reception of the inquiry result information transmitted from the inquiry device by using the communication unit. The inquiry device includes a communication unit, a face database, an inquiry processor, and a transmission information generator.