The present invention provides a system that integrates requests and responses thereto for Operation and Business Support Systems (OSS/BSS) that comprise many discrete and non-inclusive systems with disparate interfaces. The integration of these systems poses a complex problem. Moreover, costs of licenses, maintenance fees, and training for day-to-day use are prohibitively expensive. The present invention is an open and inclusive system that interfaces easily with existing OSS/BSS systems to provide visibility into all network elements and events. It is an advanced, multi-vendor management system designed to increase efficiency and productivity and reduce network administration costs by providing an integrated system for monitoring, troubleshooting, and managing the network. The present invention has as an objective to unite different systems under one common platform. The present invention collects and manipulates information centrally, within a single system, enabling critical data to be shared seamlessly between applications. This provides for Data Consolidation, Data Extendibility, and Reduced Cost. In addition, this solution is robust, as it is expandable and considerate of new systems and technologies as they emerge.