The invention discloses a business
system and method. In an existing scheme, a number queuing
machine is needed, a number is obtained through the queuing
machine, then queuing is conducted for waitingfor number calling of a number calling
machine, and after the number is called, business is handled at a business window; and both the number queuing machine and the number calling machine has the hardware cost, the mounting cost, the maintenance cost, the space occupation cost and the like, and clients waiting in line are affected by loud
noise of the number calling machine. According to the business
system and method, through various
modes of a
client side, business information is obtained, business
handle-applying requests are sent to a business
server, and the business
handle-applying requests are queued on the business
server in a classified mode; through queuing rules, the queuing business
handle-applying requests are selected to be connected with unoccupied business terminals through the business
server; and after connecting, the business can be handled. The business
system and method do not need the number queuing machine, and thus the number queuing machine is omitted; reminding is output through the
client side, and thus the number calling machine is not needed; paper is not needed, and all the business can be conducted in a full-electronic mode; and the business handling process is electronic.