37results about How to "Resolve complaints" patented technology

The invention discloses an application fault positioning method. The method comprises the following steps: acquiring a traffic data packet corresponding to a first function of a running APP; extracting resource related information and APP interaction feature in the traffic data packet; judging whether the first function of the APP is in fault based on the resource related information and the APP interaction feature information, and acquiring a corresponding fault type when determining that the first function of the APP is in fault; performing fault detection on the first function of the APP based on the APP interaction feature information and the fault type, and positioning a fault reason of the first function of the APP based on a detection result. The invention further discloses an APP fault positioning device at the same time.

The invention provides a shared vehicle charging method and system. The method comprises the steps of receiving an unlocking request of a current vehicle, wherein the unlocking request comprises a vehicle number; obtaining historical riding data of the vehicle by the vehicle number; according to the historical riding data, calculating an evaluation charging standard; and after the current vehicleis successfully unlocked, charging the current vehicle according to the evaluation charging standard. By means of the method and the system, the problem of user complaints caused by poor user experience due to charging modes of shared vehicles with uneven riding performance can be effectively solved.

The invention discloses a network quality detection method and device, electronic equipment and a readable storage medium, and belongs to the technical field of communication. The network quality detection method comprises the steps: in response to a network quality complaint request of a user, acquiring target data information of the user, which is used for positioning the user; and inputting the data information into a network condition prediction model to obtain a network problem of the user, the network condition prediction model being a model for predicting the network condition of the user based on a time factor, a regional scene and a network factor which influence the network condition.

The invention discloses an AI-based intelligent consultation system and an application method thereof, based on an AI technology, an entity interaction terminal device is used for providing intelligent consultation service for a user, the system comprises a cloud server and a plurality of interaction terminals, and the plurality of interaction terminals comprise a movable first interaction terminal; wherein the cloud server stores an intelligent consultation model; the first interaction terminal collects a to-be-answered question input by a user; the cloud server obtains answers of the to-be-answered questions according to the to-be-answered questions and the intelligent consultation model; and the first interaction terminal pushes the answer of the to-be-answered question to the user. According to the invention, a user can be attracted to a place provided with an entity interaction terminal, an artificial intelligence psychological consultation function is provided for the user, a real person psychological consultant does not need to provide services, an interaction terminal of entity equipment is provided, and the method is different from a common intelligent user terminal, is fresher for the user, and improves the use interest; and the consulted object is not a real person, so that the user can conveniently put down the psychological bag for pouring.

The invention relates to a rotor flux on-line identification method and a system for a permanent magnet synchronous motor. The method includes: S1, respectively obtaining a previous rotor flux value and an intermediate variable value; and S2, putting the obtained previous rotor flux value and the intermediate variable value into a rotor flux calculating formula, and calculating the current rotor flux value. According to the method and the system, a classic dq-axis mathematical model is employed, a recurrence least square method is employed, the state of the rotor permanent magnet can be effectively obtained via the estimation of the rotor flux, the phenomenon of demagnetization due to over-high current is effectively prevented, the problem of frequency shutdown is prevented, and the related complaint problem of consumers is solved; the realization is simple, the calculation amount is small, any hardware cost is not needed, large-area engineering practice and promotion can be realized, and the method and the system are applicable to the permanent magnet synchronous motors of different kinds.

The invention discloses an automatic adjustment method and system for hydraulic balance of a central air-conditioning system. According to the adjustment method, the requirements are achieved throughthe grading adjustment and adjustment of the flow ratio of each pipeline, the tedious steps of conventional manual hydraulic balance adjustment are simplified, and the manual expenditure for the adjustment of the hydraulic balance of an air conditioner is saved for a proprietor; and in addition, the hydraulic imbalance phenomenon of an air conditioner water system is avoided, the problem of complaints of tenants due to uneven heat and cold of the air conditioner tail end is solved, and a key effect is achieved for energy conservation of air conditioner operation of the proprietor. According tothe adjustment system, the flow ratio of the pipeline is calculated through flow meters on the pipelines and transmitted the flow ratio to a centralized controller, and the centralized controller processes, analyzes and controls adjusting valves of the pipelines to adjust the water flow of the pipelines, so that the flow ratio of the pipelines meets the requirement, and hydraulic balance of the centralized air conditioner water system is achieved. Meanwhile, the flow meters can display and transmit the flow ratio of the pipeline flow of the air conditioner water system, and the problem that an existing pipeline flow meter of the air conditioner water system cannot display the flow ratio is solved.

The invention discloses a method for simulating call, a device and a system, belongs to the network communication field. The method comprises: receiving the request of a called user of simulating call; according to the request, simulating the call of the called user; when a simulation call office which has the call passed through and any one of offices which have the called user are abnormal, determining failure of the call; when the simulation call office which has the call passed through and any one of offices which have the called user are normal, determining success of the call. The device comprises a receiving module, a call module and a judging module. The system comprises: a simulation call office control device and a simulation call office. The invention can simulate a real call of users, when locating faults during the call process, the invention does not need locate faults to a fault applying position which initiates testing call, improves fault location efficiency and satisfied degree of users, saves maintenance cost, shortens time of solving problems, also can be used for testing new services, saves testing cost.

The invention discloses an automatic adjustment method and system for wind power balance of a central air conditioning system. The system comprises multiple levels of pipeline mechanisms, wherein eachpipeline in each level of pipeline mechanism is connected with a plurality of lower-level pipelines connected in parallel. According to the adjustment method, through grading adjustment, the air volume ratio of each pipeline is adjusted to meet a requirement, and the tedious steps of traditional manual wind power balance adjustment are reduced; meanwhile, manual expenditure for adjusting the windpower balance of an air conditioner is saved for an owner; and besides, the problem of wind power imbalance of an air conditioning wind system is solved, the problem of complaining of tenants (customers) caused by non-uniform heat and cold at the tail end of the air conditioner is solved, and a key effect is achieved on saving energy during operation of the air conditioner for the owner. According to the adjustment system, the air volume ratio of each pipelines is calculated through an air volume meter on the corresponding pipeline and is transmitted to a central controller, and the central controller performs processing and analysis to control an adjusting valve of each pipeline to adjust the air volume of the corresponding pipeline, so that the air volume ratios of the pipelines meet the requirements, and then the wind power of the central air conditioning wind system is balanced.

The invention provides a liquid storage tank anti-condensing structure, a liquid storage tank and a compressor. The liquid storage tank anti-condensing structure comprises a shell which wraps the liquid storage tank, wherein a mounting hole is formed in the shell, and one end of a mounting boss penetrates into the mounting hole to be fixed to the liquid storage tank; and a liquid storage groove isformed in the shell and can receive condensation on the mounting boss. According to the liquid storage tank anti-condensing structure, the liquid storage groove is formed in the shell wrapping the liquid storage tank and is used for receiving the condensation on the mounting boss, and the problem that a potential safety hazard occurs due to the fact that condensed water falls into a ground wire of the compressor after appearing on the periphery of the liquid storage tank, or consumers complain after the condensed water falls into the ground is thoroughly solved.

The invention provides an upper computer application software compatible method for multiple read-write operations, which comprises the following steps that: when an upper computer reader-writer operates embedded equipment, the upper computer reader-writer and the embedded equipment firstly perform handshake, and then the upper computer reader-writer reads basic information of the embedded equipment; whether a matched upper computer reader-writer exists or not is searched according to the model and the version number carried by the basic information of the embedded equipment; an actual reader-writer of which the model and the version number are matched with those of the embedded equipment is found out, firstly a current port and an operation state are recorded into a configuration file ini of the actual reader-writer, the found actual reader-writer is automatically opened, the previously opened reader-writer is simultaneously closed, and then read-write operation is carried out by the reader-writer. The method is compatible with the upper computer application software with multiple read-write operations, and solves the problems that the upper computer application software with multiple read-write operations is inconvenient to manage and use by customers and enterprises are complained by the users due to excessive upper computer application software.

The invention relates to the field of artificial intelligence, and particularly discloses an identity recognition method and device, equipment and a storage medium. The method comprises the following steps: acquiring first voice data recorded by a user in a registered service node; any service node after the registered service node is selected as a current service node, a first video stream of the current task node is recorded in real time, first audio data are extracted, and second audio data are intercepted from the first audio data; performing first voiceprint consistency detection according to the second voice data and the first voice data; if the first voiceprint consistency detection is passed, recording a second video stream of the next service node in real time, extracting second audio data, and intercepting third audio data from the second audio data; performing second voiceprint consistency detection according to the third voice data and the first voice data; and if the second voiceprint consistency detection is passed, the identity recognition of the user is passed. In this way, complaints in the insuring link can be prevented, and the complaint rate is reduced.

The invention relates to the technical field of in-vehicle air conditioning, and discloses a control structure for improving odour in a vehicle. The control structure comprises a vehicle air conditioner; and a bracket is fixedly mounted at the bottom of the vehicle air conditioner. According to the control structure for improving the odour in the vehicle, a placement box is arranged, and solid perfume is placed in the placement box; when the vehicle air conditioner is started and air is blown out through a face blowing air outlet pipe, unpleasant odour in the vehicle can be removed quickly when the unpleasant odour exists in the vehicle air conditioner or the vehicle; moreover, placement box is extruded from the middle to the left side and the right simultaneously; a resisting block is extruded by the placement box; after an installation spring is compressed, the placement box drives a fastening block to rotate continuously on the inner side of a connecting ring; when the fastening block is rotated to overlap with a guide groove, the placement box is loosened, the installation spring is returned so that the placement box is separated from the connecting rings, and then the placement box can be detached, so that the solid perfume in the placement box is convenient to replace; and the control structure for improving the odour in the vehicle can be suitable for people with different preferences, and is more convenient to use.

The invention relates to a call center management method and system based on a block chain. The method comprises the following steps that: a call center server receives a call complained by a user; the voice of the user is subjected to text recognition, the complaint number and the complaint text are uploaded to the block chain to be stored, the complaint processing server can obtain the complaintcontent from the block chain and timely distribute the complaint content to the worker for processing, and after the worker processes the complaint content, the complaint processing result is timelyuploaded to the block chain. According to the invention, information storage and processing result storage are carried out on the complaint call of the call center based on the block chain; the call center server and the complaint processing server carry out communication and processing conveniently, the credibility of information storage can be enhanced by adopting the block chain, the complaintinformation and the processing result are prevented from being tampered, the complaint problem of a user is well solved, and the use experience of the user is improved.