The invention provides a service robot. The service robot comprises a head, a body, a rotating mechanism and a base; the rotating mechanism connects the head with the body, and the rotating mechanism comprises a first installation seat, a first motor, a first rotating shaft, a rotating connecting part, a second rotating shaft, a second installation seat and a second motor; the first installation seat is connected with the body, the first rotating shaft is vertically installed on the first installation seat, the rotating connecting part is rotatably connected with the first rotating shaft in the radial direction of the first rotating shaft, the first motor controls the rotating connecting part to rotate, the second rotating shaft is transversely installed on the rotating connecting part, the second rotating shaft is rotatably connected with the rotating connecting part in the radial direction of the second rotating shaft, the second motor controls the second rotating shaft to rotate, the second installation seat is installed on the second rotating shaft, and the second installation seat is connected with the head. The service robot utilizes the first motor and the second motor to control the head to rotate left and right or rotate up and down relative to the body respectively, left-and-right rotation and up-and-down rotation are not mutually affected, and therefore the service robot is more flexible, and the interactivity with people is improved.