248results about How to "Improve the connection rate" patented technology

The embodiment of the invention discloses a TD (time division) frequency planning and scrambling code planning method based on an adjacent zone priority level, comprising: an adjacent cell priority level is generated through a zone adjacent factor, a zone factor and a zone direction factor based on the base station zone attribute according to the system technical scheme; and a TD main carrier frequency is distributed according to the generated adjacent zone priority level to ensure the minimality of the frequency interferences among zones; and then, a system assigns base scrambling code blocks and scrambling codes according to the adjacent zone priority level and the frequency so as to ensure the average minimization of the mutual interference of the frequency scrambling code among zones. According to the embodiment of the invention, the calculation method of the adjacent zone priority level is more reasonable, and the setting and switching process of the adjacent zone relationship is more reasonable. Furthermore, co-frequency encounter phenomena among the adjacent zones are avoided by adopting the scheme, so that the mutual correlation of the scrambling codes among the adjacent zones is minimal, and the maximal frequency resource and scrambling code resource utilization and the minimum frequency and scrambling code interferences among zones are ensured. And the network performance indexes such as call completing rate are improved, and the client perception quality is greatly improved.

The invention provides a telephone call access processing method and device and a call center. The method comprises the steps that when a telephone call access request requested by a user to have access to the call center is received, the call record in a prestored call log is inquired according to the incoming call identification of the user, and the target call record of the user is determined; the telephone call access request is connected to a manual position of a customer representative corresponding to the identification according to the identification of the customer representative recorded in the target call record. When the user requests to have access to the call center, the original customer representative in the prestored call record is rapidly contacted, the running efficiency of the call center is improved, and the user satisfaction degree is enhanced.

The invention discloses a voice interaction management method and a voice interaction management system based on telephone traffic forecasting. The voice interaction management system comprises a telephone traffic forecasting module, an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the voice interaction management method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention discloses a voice forecasting linkage method and a voice forecasting linkage system based on call requirements. The system comprises an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, en exchange board, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention discloses an intelligent outbound call processing method and device, computer equipment and a storage medium. The intelligent outbound call processing method comprises the steps of acquiring batch outbound call requests; querying a database based on the branch mechanism identifiers in the batch outbound call requests, and obtaining a fixed telephone number configuration table corresponding to the branch mechanism identifiers; determining a target fixed-line telephone number from at least two original fixed-line telephone numbers in the fixed-line telephone number configuration table according to the fixed-line telephone outbound sequence; calling the target fixed telephone number to call the mobile terminal corresponding to the client number to obtain a call-out feedback result; if the outbound call feedback result is call failure, updating the number of call failures corresponding to the client number; if the number of call failures is not smaller than the first preset number and not larger than the second preset number, updating the target fixed telephone number based on the fixed telephone outbound sequence, repeatedly calling the target fixed telephone number to outbound the mobile terminal corresponding to the client number according to the fixed telephone outbound interval, acquiring the outbound feedback result. The call completing rate can be effectively increased through the invention.

The invention discloses a method and a system for regulating and controlling voice service based on call requirements. The system comprises an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, an exchange board, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention discloses cross-domain service receiving method, device and system. The method includes the following steps: informing the user terminal while the VCC AS is receiving the service request pointed to another domain user terminal; covering into the service request original domain if the user terminal satisfies the given condition; connecting the service by associating the service and the user terminal in the original domain. The invention can solves the problems that the user has no network option; current original dialog can not be treated while new service is arriving at the user terminal.

The invention relates to the field of communication, and discloses a method and a device for resolving dual-card-dual-standby service conflict in a mobile terminal. According to the method and the device, the mobility management process of a dual-card-dual-standby one-way mobile device can be ensured, and the service success rate and the call completing rate are improved. The method comprises the following steps of when service conflict exists between a first service execution module and a second service execution module, and the service of the first service execution module is a short message command process, caching the service of the second service execution module, starting a timer of the first service execution module, and adjusting the duration of the timer according to the priority of the services of the first service execution module and the second service execution module; within the duration of the timer, executing the service of the first service execution module; judging whether the timer is overtime or not; when the timer is not overtime, processing the service of the first service execution module and the service of the second service execution module according to the execution situation of the service of the first service execution module; when the timer is overtime, executing the service of the first service execution module and the service of the second service execution module according to the service priority.

The invention discloses a user subdistrict switching access method under the high speed environment. The method includes the following steps: obtaining the received signal code power (RSCP) received by a primary common control physical channel (PCCPCH) of the subdistrict and the adjacent subdistrict, the angle (AOA) between a subdistrict uplink signal channel and an antenna, and the moving direction of user equipment (UE); determining the subdistrict switching access according to the decision mode of the RSCP received by the PCCPCH and the UE moving direction; or determining the subdistrict switching access according to the decision mode of the AOA and the UE moving direction; or determining the subdistrict switching access according to the decision results of the two decision modes. The invention also discloses a user subdistrict access system under the high speed environment. The user call is better realized under the high speed environment by adopting the method and the system.

The invention relates to a method and a system of improving the call completing rate of a mobile communication terminal and a system. The method comprises the following steps: a request of circuit exchange CS request service is initiated in the terminal, and the CS conversation service building process is conducted between networks; during the period that in the CS conversation service building process, the terminal successively transmits a data package of the conversation service building request, but a radio link control (RLC) layer of the terminal does not receive a confirmed package which is replied by the networks, and a small region of the terminal is detected to be changed; whether the small region is a cross-position region or not is judged in a higher layer protocol of the terminal; when the small region change is the cross-position region, the service request is suspended and retransmitted in a radio resource control (RRC) layer of the terminal and suspending indications are reported to a non-access network access server (NAS) layer of the terminal; position region updating is initiated in the NAS layer; and when the position region updating is finished, the CS domain service request is retransmitted in the NAS layer so as to build CS communications with the networks.

The invention provides a transgenic non-human animal expressing von Willebrand Factor A1 protein containing at least one mutation selected from the group consisting of: 1263P>S, 1269N>D, 1274K>R, 1287M>R, 1302G>D, 1308H>R, 1313R>W, 1314I>V, 1326R>H, 1329L>I, 1330E>G, 1333A>D, 1344T>A, 1347I>V, 1350T>A, 1370G>S, 1379H>R, 1381T>A, 1385T>M 1391P>Q, 1394A>S, 1397L>F, 1421S>N, 1439L>V, 1442G>S, 1449R>Q, 1466A>P, 1469Q>L, 1472Q>H, 1473V>M, 1475H>Q, 1479S>G, and any combination thereof.

The invention discloses an outbound method. The method comprises the following steps of when an outbound list is received, determining whether the outbound list accords with a preset automatic outbound rule; when the outbound list accords with the automatic outbound rule, storing the outbound list in an automatic outbound list pool; issuing the outbound list in the automatic outbound list pool toa telephone platform so as to carry out automatic call processing; and when a connection prompt sent by the telephone platform is received, switching the outbound list to seat processing. The invention also provides an outbound system. In the prior art, on-site manpower cost is high; and seat work efficiency is low because of a low list pass rate and a low conversion rate. In the invention, the above technical problems are solved.

The embodiment of the invention discloses a method, equipment and system for allocating random access resources, and belongs to the field of time division synchronous code division multiple access. The method comprises the following steps of: respectively configuring radio resources of a public control channel for a cell sharing a plurality of frequency ranges by a radio network controller (RNC) according to the frequency ranges and then informing user equipment (UE); selecting an appropriate frequency range to access after a notice of the RNC is received by the UE; and informing the UE of allocating information of the radio resources after the UE access is judged to be allowed by the RNC, and otherwise, informing of selecting the other frequency ranges to access. By adopting the technical scheme of the invention, the reasonable and balanced allocation of the resources in each frequency range of a network side can be realized, the interference and the probability of resource congestion are reduced, and the network availability ratio and the user experience quality are improved.

The present invention is directed to an isolated nucleic acid molecule encoding a fusion polypeptide the expression of which in cells is capable of blocking the entry of HIV-1 into host cells and methods of using the nucleic acid molecule.

The invention discloses a network telephone connection method. The network telephone connection method includes that a network telephone calling party sends a network telephone call request and a traditional telephone call request to a network telephone called party; if the network telephone called party receives the two call requests, the traditional telephone call request is hung up, and network communication is performed with the network telephone calling party; if the network telephone called party only receives the traditional telephone call request, connection is established with a network telephone server, and a signal of successful connection is sent to the network telephone calling party; the network telephone calling party sends a network telephone calling request again, and the network telephone called party performs network communication with the network telephone calling party. Besides, the invention further discloses a network telephone connection system. The network telephone connection method and system enables the called party to have more chance to be on line, and enables the traditional telephone to be hung up when interaction of network communication signals begins, thereby greatly improving the connection rate of network communication.

The invention provides a system and a method for raising the success rate of connection for fixed telephones. The system comprises an intelligent voice platform, a fixed telephone terminal, an intelligent cell phone terminal, a special use APP, a PSTN network and a mobile internet. The intelligent voice platform is connected to the PSTN network and the mobile internet in a wired manner. The fixed telephone terminal is connected into the PSTN network through a telephone line. The intelligent cell phone terminal accesses the mobile internet wirelessly. The special use APP is mounted on the intelligent cell phone terminal. According to the invention, a fixed telephone user can answer incoming calls from the telephone itself, messages left in voice and the special use APP. This ensures smooth and instant communications. With the integration of instant communication technology, VOIP technology, and voice platform technology, the system and the method make it possible for the user to answer calls in a mobile manner and to instantly read out left messages so that the success rate of connection for fixed telephones is raised effectively.

An embodiment of the invention discloses a method, equipment and a system for allocating balanced access resources, which belong to the field of time division synchronous code division multiple access systems. The method comprises the following steps that: network-side receives a message which carries the frequency-band capacity of user equipment and is sent by the user equipment; the network-side equipment allocates radio resources to the user equipment according to the message; and the network-side equipment informs the user equipment of radio resource allocation information. The network-side equipment comprises a receiving module, an allocating module and an informing module. The user equipment comprises a sending module, the receiving module, a configuration module and the informing module. The technical scheme of the embodiment of the invention can solve the problem of radio resource unbalancing, thereby being favourable for balancing the allocation of the resources in each frequency band reasonably, reducing the probability of interference and resource congestion and improving network connection rate and user quality experience.

The embodiment of the invention discloses an outbound model construction method, an outbound method and device and a storage medium. The outbound model construction device in the application acquiresa client identifier and historical outbound time of a historical outbound client, and historical outbound times and historical connection times corresponding to the historical outbound time; the historical call-out time is classified into a preset time period type according to the time period of the historical call-out time; according to the historical call-out times and the historical call-through times, the time period call-through rates corresponding to the time period types are determined respectively; a sample set is constructed according to the customer identifier, the time period type and the time period call completing rate; and finally, an intelligent outbound model is constructed according to a preset model and the sample set. According to the scheme, the model is constructed only after the historical outbound time is changed into the time period type of the time period where the historical outbound time is located, the prediction accuracy of the intelligent outbound model can be improved, and then the call completing rate of intelligent outbound is increased.

The invention discloses a method for controlling a non-scheduled resource in a high-speed uplink packet access (HSUPA) service. The method comprises the steps of: dividing out one or more levels of rates between the maximum rate and the guaranteed rate, generating a rate list based on the maximum rate, the middle levels of rates and the guaranteed rate; selecting a rate from the rate list as an access rate; allocating non-scheduled resources according to the access rate, if the non-scheduled resources are allocated successfully, finishing; if the non-scheduled resources is failed to allocate, judging whether each rate in the rate list has been tried to be an access rate; if some rates in the rate list have not been tried to be an access rate, continuing to select these rates as an access rate; if each rate in the rate list has been tried to be an access rate, finishing. By the embodiment of the invention, non-scheduled resources are fully used under the condition that a user normally uses the non-scheduled resources, and connection rate is improved.

The invention discloses an outbound name list allocation method. The method comprises the steps of receiving an outbound name list, evaluating the outbound name list according to preset scoring rulesso as to determine an evaluation score of the outbound name list; if the evaluation score of the outbound name list is greater than a preset threshold, allocating the outbound name list to a public name list pool, and sending the outbound name list in the public name list pool to agents according to pre-configured sending rules. The invention further provides an outbound name list allocation system. The outbound name list allocation method and system solve the technical problems of low connection rate of the agents and low working efficiency of the agents in the prior art.

This invention discloses a method for distributing channel resources, which determines the latest assigned channel resource identification first when assigning channel resource identifications for new accessed terminals, then looks for idle channel resource identifications orderly from the latest assigned channel identification, if it finds out them, it assigns them to the current accessed terminals, which are designed to the latest distributed channel resource identification to set that said identification state is occupied, if it does not find out it, it stops the operation which can fully utilize idle channel resources.

The invention provides preparation of a semi-antigen and an artificial antigen and an antibody against herbicide anilofos, which relates to the semi-antigen, the artificial antigen and the antibody which have a basic structure of the herbicide anilofos. According to the invention, the antibody with good specificity to the herbicide anilofos is prepared by using an easy and convenient method. The antibody is prepared through the following steps: synthesizing the semi-antigen from N-chloracetyl-N-isopropyl-4-chloroaniline and mercaptoacetic acid; respectively connecting the semi-antigen with bovine serum albumin (BSA) and horseradish peroxidase (HRP) to synthesize the artificial antigen and an enzyme-labeled antigen; and subjecting the artificial antigen to animal immunization, blood drawing, separation of antiserum and purification so as to prepare the antibody. The antibody is stable and has good specificity and sensitivity; the synthetic method for the antibody is simple; and the antibody can be used for rapid immunodetection of residual herbicide anilofos in the environment, agricultural products and foodstuffs and has a good application prospect.

The invention discloses a method, device and system for achieving out calling. The method comprises the steps that a first out calling name list is obtained; preprocessing is carried out on the first out calling name list in a short message predicting mode, the states of terminals corresponding to out calling numbers in the first out calling name list are determined; a second out calling name list is output, the second out calling name list comprises numbers with the states being service accessible, and out calling is carried out on the numbers in the second out calling name list. The states of the terminals corresponding to the out calling numbers can be determined according to the short message predicting mode, calling is only carried out on the out calling numbers corresponding to the service-accessible terminals, and accordingly out calling completing rate is improved, waste of seat resources is lowered, and system processing loading is lowered.

The method comprises: the proxy server receives the session initiation protocol (SIP) request message carrying the session description protocol offer (SDP Offer) from sending end; according to SDP Offer in the SIP request message, making QoS resource reserving operation.

The invention relates to a method and a device for achieving callback service. The method mainly comprises the following steps: after calling initiated by a calling subscriber is received by a called network where a called subscriber is positioned, if communication between the calling subscriber and the called subscribers can not be connected, starting the callback service after a coincident callback starting condition is determined according to a callback service trigger strategy; and then activating the callback service after a coincident callback activating condition is determined according to the callback service trigger strategy by the called network, so as to establish the communication between the calling subscriber and the called subscriber. Therefore, the implementation process of the callback service can be controlled by a device in the called network of the called subscriber in the embodiment of the invention, thereby more easily obtaining more complete information of the called subscriber, and further greatly increasing the applicable scene of the corresponding callback service.

The invention discloses a method and a device for distributing a code resource. In the embodiment of the invention, the method comprises the following steps that: the reference basis for distributing the resource for the combined service comprises a current code resource of the cell and interference signal code power (ISCP) measurement condition reported by a base station; if the load of the current code resource of the cell is high, a configuration method needing low resource is adopted to improve the conductivity rate; if the load of the current code resource of the cell is low and the interference is high, the configuration needing more resource is adopted to improve the interference resistance capability and the session quality; and if the load of the current code resource of the cellis low and the interference is low, the configuration method needing low resource is adopted to save more usable resources.

The invention provides a method for determining a call incoming reason and a device thereof. The method includes the following steps of: finding out a service content attribute of a conversation whose call incoming reason needs to be determined; extracting keywords from the service content attribute; matching the extracted keywords with reserved keywords representing types of call incoming reasons, and calculating a corresponding matching degree; and according to the matched type of the call incoming reason and the matching degree, determining the call incoming reason of the conversation. According to the invention, the keywords of the service content attribute of an incoming call are automatically matched with keywords in call incoming reason type attributes so as to complete the collection of the call incoming reasons, thus subjective one-sidedness of human judgment is avoided, the time for operators to process the conversation is shortened, the call completion rate of users is raised, and an effect of reducing the operation cost of an operating agency is achieved.

The invention discloses a method for performing hang-up queuing on the condition of the number of incoming calls being larger than the number of seats. The method comprises steps that 1, a calling user makes a call, a conversation request is acquired by a switch from a public switched telephone network (PSTN), and the conversation request is submitted to a middleware for searching an idle seat; 2, if an idle seat is available, the incoming call is gotten through, and conversation is carried out; if no idle seat is available, the calling number of the calling user enters a queuing queue, when the queuing time is larger than the waiting time set by a called user, a system queries whether hang-up queuing is needed; and 3, when the user chooses hang-up queuing, the calling number is hung up, and the calling number still queues in the queuing queue; when the calling number queues to its turn, the calling number is called by an external calling system, and the calling number is accessed to an available seat. Through the method, the hang-up user can still realize the same conversation effect as waiting in a queue, loss of users caused by the over-long waiting time can be reduced.