The invention discloses an automatic service
orchestration method,
system and device and a storage medium, belongs to the technical field of
computer science and information, and solves the technical problem that when an existing
system processes complex queries and decisions, manual intervention is often needed, and the
automation level is limited. The method comprises the steps that an
intelligent agent obtains
natural language query information input by a user and sends the
natural language query information to the
intelligent agent; preprocessing the
natural language query information through the
intelligent agent, wherein the preprocessing comprises word segmentation, part-of-speech tagging and syntactic analysis; the intent of the user is understood through the intelligent agent according to the preprocessing result, and a corresponding
service process is planned in combination with a
business rule and historical data; evaluating different
service process options through the intelligent agent, making a decision, selecting an optimal scheme, and determining a specific execution path of the
service process; starting to execute the service process through the intelligent agent according to the specific execution path; and confirming that all the steps of service
orchestration are successfully executed through the intelligent agent.