64results about How to "Reduce and prevent occurrence" patented technology

A system for handling customer interactions with a contact center for an enterprise includes an intelligent automated agent that includes a processor, a non-transitory storage device configured to store customer profile data, and a memory. The memory has instructions stored thereon that, when executed by the processor, causes the processor to: run an artificial intelligence engine configured to learn knowledge about a customer from past interactions between the contact center and the customer, and to apply the learned knowledge to future interactions; and maintain the customer profile data on the storage device. The maintaining of the customer profile data includes retrieving the customer profile data at a beginning of a new interaction, using the retrieved customer profile data to decide how to handle the new interaction, and updating the customer profile data after completion of the new interaction to reflect the new interaction as one of the past interactions.

A method and kit for predicting increased risk of sight-threatening diabetic retinopathy which includes isolating genomic DNA from a sample from a diabetic patient. The genetic polymorphism pattern for the genes IL-1A, IL-1B and IL-1RN is then identified in the DNA. The identified pattern is compared with control patterns of known polymorphisms, and patients expressing a genetic polymorphism pattern associated with increased risk of sight-threatening diabetic retinopathy are identified.

A body of a multilayer ceramic capacitor includes an inner layer portion and first and second outer layer portions sandwiching the inner layer portion therebetween. The inner layer portion includes an area extending from a conductive layer positioned closest to a first main surface to a conductive layer positioned closest to a second main surface in the stacking direction. The height of the body is smaller than the width of the body. The height of the inner layer portion is smaller than the width of the inner layer portion. The first outer layer portion includes a dielectric layer positioned closest to the first main surface. The second outer layer portion includes a dielectric layer positioned closest to the second main surface, and is thicker than the first outer layer portion. The total height of the first and second outer layer portions is smaller than the height of the inner layer portion.

A multilayer ceramic capacitor includes a multilayer unit, thickness-direction first and second outer layer sections, and length-direction first and second outer layer sections. A dimension of the thickness-direction second outer layer section is greater than a dimension of the thickness-direction first outer layer section. The thickness-direction second outer layer section includes an inner portion and an outer portion. A composition ratio of Si to Ti in a ceramic dielectric layer included in the outer portion is higher than that in the inner portion. A Si content ratio is higher in a boundary portion between the outer portion and the inner portion. A relationship expressed by T1 / (L0−L1)≦5.98 is satisfied when a minimum dimension in the length direction of the body is denoted by L0, a minimum dimension in the thickness direction of the multilayer unit is denoted by T1, and a minimum dimension in the length direction of the multilayer unit is denoted by L1.

A multilayer ceramic capacitor includes a body and at least two outer electrodes. The body includes first and second main surfaces, an inner layer portion and first and second outer layer portions. In the inner layer portion, dielectric layers and conductive layers are alternately stacked on each other. The second outer layer portion includes an outer portion and an inner portion. A boundary region adjacent to the inner portion in the outer portion inclines toward the first main surface.

A multilayer ceramic capacitor includes a multilayer unit, thickness-direction first and second outer layer sections, and width-direction first and second outer layer sections. A dimension of the thickness-direction second outer layer section is greater than a dimension of the thickness-direction first outer layer section. The thickness-direction second outer layer section includes an inner portion and an outer portion. A composition ratio of Si to Ti in a ceramic dielectric layer included in the outer portion is higher than that in the inner portion. A Si content ratio is higher in a boundary portion between the outer portion and the inner portion. A relationship expressed by T1 / (W0−W1)≦6.95 is satisfied when a minimum dimension in the width direction of the body is denoted by W0, a minimum dimension in the thickness direction of the multilayer unit is denoted by T1, and a minimum dimension in the width direction of the multilayer unit is denoted by W1.

An electronic component includes a laminated capacitor and a substrate-type terminal on which the laminated capacitor is mounted, with an viscoelastic resin located in a space between the laminated capacitor and the substrate-type terminal. The substrate-type terminal includes a substrate body, component connecting electrodes to mount the laminated capacitor are located on a component mounting surface of the substrate body, and external connecting electrodes to be connected to a circuit board are located on a substrate mounting surface of the substrate body.

A ceramic electronic component includes a rectangular or substantially rectangular parallelepiped shaped laminate in which a ceramic layer and an internal electrode are alternately laminated and an external electrode provided on a portion of a surface of the laminate and electrically connected to the internal electrode. The external electrode includes an inner external electrode covering a portion of the surface of the laminate and including a mixture of a resin component and a metal component and an outer external electrode covering the inner external electrode and including a metal component. The inner external electrode includes, as a metal component, a first metal component of which a portion forms an alloy with the internal electrode so as to connect the internal electrode and the inner external electrode to each other, and a second metal component higher in melting point than the first metal component, of which a portion forms an alloy with the first metal component so as to connect the inner external electrode and the outer external electrode to each other. A concentration of a metal in a surface layer of the inner external electrode is not lower than about 17%.

The subject of the present invention relates to a method and a protector for reducing degradation of fuel cell systems at transitions in operation, in particular at electrodes or catalysts in a combustion chamber of a stack of a PEM fuel cell system in startup and shutoff events of the fuel cell system. A switchable material delivery device is provided for varying a delivery of material to the fuel cell system, so that a transition from a first state of the fuel cell system to a second state of the fuel cell system can be initiated, such that a potential difference between different electrodes can be effected. At least one reducing mechanism is provided for reducing the potential difference between the different electrodes during the transition, in which the reducing mechanism includes at least one compensating device for an unequal gas distribution by reducing the proportions causing degradation, to reduce degradation. The compensation device includes at least one short-circuiting unit, with which the different electrodes can be short-circuited, in order to reduce the potential difference.

The present disclosure provides an organic light emitting display that may comprise: an organic light emitting device (OLED) including a first electrode, an organic layer including a light-emitting layer, and a second electrode, which are sequentially formed on a substrate having a Thin Film Transistor (TFT) formed on the substrate; and an upper encapsulation layer, which is formed of an aluminum oxide-based material, is formed in a single layer, and is disposed on the substrate on which the organic light emitting device (OLED) is formed, wherein a Water Vapor Transmission Rate (WVTR) of the upper encapsulation layer is smaller than or equal to 10−2 g / m2 / day.

A display device includes a substrate including a display region, a pad region spaced apart from the display region, and a bending region between the display region and the pad region. A plurality of pixel structures is positioned in the display region of the substrate. A plurality of pad wirings is positioned in the pad region of the substrate. A plurality of connection wirings electrically connect the pad wirings to the pixel structures. The connection wirings include a plurality of notches in the bending region.

A ceramic multilayer substrate includes a ceramic substrate including a plurality of ceramic layers and electrodes (surface electrodes and internal electrodes) disposed on or in the ceramic layers, which are stacked on each other. A recessed portion is defined on a principal surface of any of the ceramic layers by the electrode and the surrounding ceramic layer. The electrodes (surface electrodes and internal electrodes) are buried or embedded in the ceramic layers. A peripheral portion of the surface electrode is preferably covered with a covering ceramic layer so as to prevent short-circuiting between adjacent electrodes even if surface electrodes and internal electrodes are disposed at narrow intervals and at high density.

A method and kit for predicting increased risk of sight-threatening diabetic retinopathy which includes isolating genomic DNA from a sample from a diabetic patient. The genetic polymorphism pattern for the genes IL-1A, IL-1B and IL-1RN is then identified in the DNA. The identified pattern is compared with control patterns of known polymorphisms, and patients expressing a genetic polymorphism pattern associated with increased risk of sight-threatening diabetic retinopathy are identified.

Resorbable implants, coverings and receptacles comprising poly(butylene succinate) and copolymers thereof have been developed. The implants are preferably sterilized, and contain less than 20 endotoxin units per device as determined by the limulus amebocyte lysate (LAL) assay, and are particularly suitable for use in procedures where prolonged strength retention is necessary, and can include one or more bioactive agents. The implants may be made from fibers and meshes of poly(butylene succinate) and copolymers thereof, or by 3d printing molding, pultrusion or other melt or solvent processing method. The implants, or the fibers preset therein, may be oriented. These coverings and receptacles may be used to hold, or partially / fully cover, devices such as pacemakers and neurostimulators. The coverings, receptacles and implants described herein, may be made from meshes, webs, lattices, non-wovens, films, fibers, foams, molded, pultruded, machined and 3D printed forms.

An electric power steering device is provided with a construction that can suppress the generation of stick slip between the outer peripheral face of a rotation shaft (13), and the inner peripheral face of inner rings (20a, 20b) of rolling bearings (19a, 19b). Therefore, in the present invention a lubricant (24) or an elastomer (25) is interposed between the inner peripheral face of at least one of the inner rings of the inner rings (20a, 20b), and the outer peripheral face of the rotation shaft (13). Additionally in the case where a lubricant (24) is interposed at a part of the rotation shaft (13), there is provided a surface for retaining the lubricant in this part.

A doped ceramic material comprising: a first layer comprising ceramic material and an amount of dopant, a second layer comprising the ceramic material, and a transitional layer connecting the first layer and the second layer. The transitional layer comprises the dopant in an amount which decreases in a direction from the first layer to the second layer. A method of forming the doped ceramic material is also disclosed.

Provided is a display device including a display unit including a display area, a transmitting portion surrounded by the display area, and a non-display area surrounding the display area, and a touch sensing unit having a transmissive area, dummies overlapping the transmitting portion and surrounding the transmissive area, and a touch sensor area surrounding the dummies and including first touch electrodes, and second touch electrodes respectively between the first touch electrodes, connected in a first direction, and spaced apart in a second direction perpendicular to the first direction, wherein the dummies include a main dummy surrounding the transmissive area, and at least one sub-dummy surrounding the main dummy, and wherein an outermost sub-dummy of the at least one sub-dummy that is at an outermost position of the dummies includes a first cut corresponding to a gap between adjacent first and second touch electrodes among the first and second touch electrodes.

Methods to treat various herpes viral infections using the natural product artemisinin and derivatives of that compound are described. The methods are especially applicable for treatment of conditions associated with HHV-6, and are also applicable to the treatment of conditions that are induced or exacerbated by an HHV-6 infection or by a reactivation of a latent stage of an HHV-6 infection.

Resorbable implants, coverings and receptacles comprising poly(butylene succinate) and copolymers thereof have been developed. The implants are preferably sterilized, and contain less than 20 endotoxin units per device as determined by the limulus amebocyte lysate (LAL) assay, and are particularly suitable for use in procedures where prolonged strength retention is necessary, and can include one or more bioactive agents. The implants may be made from fibers and meshes of poly(butylene succinate) and copolymers thereof, or by 3d printing molding, pultrusion or other melt or solvent processing method. The implants, or the fibers preset therein, may be oriented. These coverings and receptacles may be used to hold, or partially / fully cover, devices such as pacemakers and neurostimulators. The coverings, receptacles and implants described herein, may be made from meshes, webs, lattices, non-wovens, films, fibers, foams, molded, pultruded, machined and 3D printed forms.

Improved methods and compositions for protecting plants or seeds from soil-borne fungal diseases. The composition may include a triterpenoid isolated from Glycyrrhiza glabra and a polymer. The triterpenoid may be Carbenoxolone disodium salt, and the polymer may be a water-insoluble, water-soluble or flowable, seed coating polymer. The methods may comprise the steps of applying the composition to the plant's seeds, roots, tubers and / or foliage, and may also include applying the composition to the soil surround surrounding the plant. The composition may be applied as an aqueous solution or as dry particulates, and may be used for the treatment of soybean plants and seeds.

Resorbable implants comprising poly(butylene succinate) and copolymers thereof have been developed. The implants implants are preferably sterilized, and contain less than 20 endotoxin units per device as determined by the limulus amebocyte lysate (LAL) assay, and are particularly suitable for use in procedures where prolonged strength retention is necessary, and can include one or more bioactive agents. The implants may be made from fibers and meshes of poly(butylene succinate) and copolymers thereof, or by 3d printing, and the fibers may be oriented. Coverings and receptacles made from forms of poly(butylene succinate) and copolymers thereof have also been developed for use with cardiac rhythm management devices and other implantable devices. These coverings and receptacles may be used to hold, or partially / fully cover, devices such as pacemakers and neurostimulators. The coverings and receptacles are made from meshes, webs, lattices, non-wovens, films, fibers, and foams, and contain antibiotics such as rifampin and minocycline.